ノボテルロンドンブラックフライアーズ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,230 件のレビュー

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46 Blackfriars Road, SE1 8NZ ロンドン, イギリス

説明

ホテルのその他の情報

  • 55" Tv's

  • セントポール大聖堂、テートモダン、ロンドンアイまで徒歩15分

  • 文化施設と飲食店が豊富にそろうサウスバンクの立地

  • 充実した設備のミーティングルームと無料のWi-Fi。182室のモダンな客室と10室のバリアフリー対応の客室

  • 屋内温水プール、サウナ、フィットネスセンター

当ホテルの客室

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ホテル所在地

ノボテルロンドンブラックフライアーズ

46 Blackfriars Road
SE1 8NZ ロンドン
イギリス

GPS:51.505157, -0.104709

電話番号
ファックス +44 20 7633 2650

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

JAMBOREE FOODFEST & BAR

レストラン「ジャンボリーフードフェスト」のメニューが、味覚の旅をお届けします。荒れ狂う牡牛と闘ったり、ジャークを踊ったり、モーリスメジャーに乗って羽目を外したりする気分を味わいましょう。ゆったりとした時間をお楽しみください

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,230 件のレビュー

トリップアドバイザーの評価  4.5/5  3,548 件のレビュー

2024エクセレンス認証

Great staff but unsuitable for business travelers due to the numbers of children and lack of work spaces

トリップアドバイザーの評価 3.0/5

francophileonthemove ビジネス - トリップアドバイザー認証口コミ

I’ve stayed in a lot of Novotel’s but this was my first stay at the ‘Blackfriars’ one. (It’s actually not in Blackfriars but Southwark, which causes endless confusion with taxi drivers). I stayed for 11 nights in an Executive room for work. The pros are: 1. Reception staff are charming and very helpful with everything from printing to parcels. Thank you! 2. The restaurant ‘Jamboree’ is unattractive and looks like a cheap Tex-Mex restaurant but the evening food is excellent. I enjoyed everything I ordered. 3. The evening restaurant and bar staff are lovely. 4. The cleaning of the rooms is outstanding. The mineral water very welcome and the toiletries are super. 5. The location near to Southwark and Blackfriars stations is very convenient. It’s also easy to walk to the City and West End. The cons are: 1. Because of the hotel’s proximity to the City (the square mile of London that’s the business district), I assumed that most customers would be quiet business people. I couldn’t have been more wrong! The numbers of families with unruly children was a nightmare. 2. Breakfast was an overpriced shambles. Kids everywhere, food on the floor, plates being smashed, stressed staff, cheap juices and terrible coffee. 3. The quality of the cooked breakfast was an absolute disgrace. Congealed scrambled ‘eggs’, fried eggs like bullets (cooked incorrectly, on view), no grilled tomatoes and so on. The chef appears to think this quality is normal because he’s there but not taking any action. 4. One of the reasons I booked this hotel was because of the gym. Online it looks great. The pictures make it look huge but the results is different. It’s very small with only light weights. 5. It’s very hard to work on a laptop. My room didn’t have a proper desk, even though it was an Executive room. It was really a TV shelf. Downstairs, the tables in ‘Jamboree’ aren’t easy to work at because of the lack of plugs and the uneven surfaces. 6. The room had a vast TV. Far too big for the room. I didn’t use it at all but a regular TV with more space to work would have been preferable. 7. The bathroom had no heated towel rail. A heated towel rail enabled customers to use towels for several days but this wasn’t possible. As lovely as the staff are, I wouldn’t stay here because of the numbers of children and because of the difficulties with working. If you choose to stay here, go out for a better value breakfast!

Dear francophileonthemove, Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Assistant Front Office Manager

Smiling stay

トリップアドバイザーの評価 5.0/5

Gino M トリップアドバイザー認証口コミ

Has been great to stay here, so well connected with city center and main attractions! Clean, well organized with amenities, great breakfast! Staff is kind and very nice, in particular the smiling Sanam who is always happy to help! Thank you!

年々劣化する印象

お客さまの声 2.5/5

匿名 ビジネス - 確認済みレビュー すべて

フロントスタッフ(特に以前からいるスタッフ)のフレンドリーさに欠ける。また、バスルームのシャンプーやコンディショナーの補充がされておらず、シャワーを浴びている時に困った。

Dear Taku Y., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a valued member of Accor we do our upmost to accommodate any additional requests, and we would like to apologies we were unable to provide you with late checkout. I have taken a look and am able to see on your day of checkout we were fully occupied making us unable to accommodate any additional late checkouts in addition to any arrange prior. If you choose to stay with us again rest assure we will prioritise you for this service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katie Walsh Reception Team Leader

Fabulous stay

トリップアドバイザーの評価 5.0/5

Tbt111 トリップアドバイザー認証口コミ

We thoroughly enjoyed our stay, we were sines to the reqard programme and had fun spinning the wheel game we thought it was a great initiative to engage specially with the children, we did not see that everywhere else, super friendly staff great service, pool is a bonus for the kids, we were able to store our bags we like to praise the reception team, we will be back surely.

Dear Tbt111, We very much appreciate your comments regarding your meeting at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback with a great 5/5 TripAdvisor score. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Assistant Front Office Manager

The best hotel

トリップアドバイザーの評価 5.0/5

Mia H トリップアドバイザー認証口コミ

My stay was great! Warm welcome from the reception team and the rest of the staff were lovely. Looking forward to returning soon next year. Big thank you to all the reception team! The swimming pool was also a nice place to relax at the end of the day.

Dear L9273AMiah, We very much appreciate your comments regarding your meeting at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback with a great 5/5 TripAdvisor score. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Assistant Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,375 件のレビュー 9.7/10 ロケーション
  • 1,683 件のレビュー 7.6/10 客室
  • 1,584 件のレビュー 8.5/10 サービス
  • 40 件のレビュー 4.8/10 インターネット
  • 879 件のレビュー 7.9/10 朝食
  • 748 件のレビュー 7.3/10 清潔さ
  • 504 件のレビュー 7/10 プール
  • 288 件のレビュー 8.8/10 雰囲気

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周辺の他の施設

ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。