メルキュールサウサンプトンセンターホテル 3 つ星

トリップアドバイザーの評価 3.5/5 2,278 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 市の中心部に位置し、観光名所と埠頭に簡単にアクセスできます。

  • ホテルのバーと、各国料理がお楽しみいただけるロゼット賞1つ星レストラン「シグナチャー」。

  • 素晴らしい歴史を有するグレード2の歴史的建造物。

  • 全館で無料の高速Wi-Fi完備。

  • 80台まで収容可能な敷地内専用駐車場。

当ホテルの客室

ホテル所在地

メルキュールサウサンプトンセンターホテル

34 - 35 High Street, Southampton
SO14 2HN サウサンプトン
イギリス

GPS:50.900261, -1.403921

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SIGNATURE

非契約写真

Signature has a contemporary design and feel. The menu will offer a range of dishes to cater for all, using fresh locally sourced ingredients. Breakfast served 6.30 - 9.30 Monday - Friday and 7.30 - 10.30 Saturday, Sundays and Bank Holidays

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  3.5/5  2,278 件のレビュー

DO NOT STAY HERE Total dump opposite a strip club

トリップアドバイザーの評価 1.0/5

Tom S トリップアドバイザー認証口コミ

I first stayed here 14 years ago; on my last visit it's clear it has not been maintained or refurbished since then. Rooms are shabby and horrible. Everything about this hotel speaks of neglect and contempt for paying guests. My room was very warm, so opened the window at night only to find a strip club with people shouting in the street till 5am, leaving 1 hour peace and quiet before the busy bus route outside starts at 6am. Breakfast food is lowest quality but very expensive. We ended up walking to Gregg's or there is a Witherspoon's full of alcoholics propping up the bar at 8am which would do better quality in a more pleasant environment.

Avoid - Desperate need of refurb !

トリップアドバイザーの評価 1.0/5

Andrew H トリップアドバイザー認証口コミ

Firstly I would just like to say that I am not in the habit of giving bad reviews , but after making my complaints to the Dolphin management over 2 months ago , I am still waiting for some reasonable explanation or apology to my observations. My wife and I had booked a cruise from Southampton and needed a place to stay the night before with parking . We were traveling down from the North East in an all electric car so It was essential I found a hotel with car charging points in situ . When I telephoned the hotel to ask , they told me they did have car chargers at the hotel , and when they said they did a cruise and stay package I thought perfect , so book it . On arrival at the Hotel , I had to park in a bus lane with my hazards on as they had no access from the main road . I was told by the reception to drive around to the back where I could park on their wasteland (sorry car park !) . The entrance being hidden away in a back street . Once I managed to find the wasteland of rubble (sorry car park) , I had to drive extremely careful as my Tesla car is quite low and the ground was very uneven concrete slabs and brick . I looked for a charger but there was none , which was worrying as I had very little battery left . I asked the receptionist where the chargers were and got the reply "chargers ? what's that " I told her that I had been told there were supposed to be on site , to which she replied " well there isn't any " . At this point another man stepped in and asked who told me they had chargers ? So I pulled out my email confirmation which clearly stated " we have car chargers on site " He said he had no idea who the girl was that emailed me , " must be from head office" I said that we were planning to drive over to the Isle Of Wight and needed a full charge when we got back from our cruise , so where could I find a supercharger in Southampton ? "no idea " was the reply . He then decided to look on the internet but found no fast chargers within distance of the charge I had left . So after a 7 hour drive , my first night of the holiday was spent driving around the docks and sitting in my car whilst it was charging . And to add insult to injury , I returned to home after a 2 week cruise to find I had been fined £100 for parking in the Mercure Dolphin waste ground , which I had paid for as part of the cruise & stay deal . ( this was cancelled after days of telephone calls to dispute it however) Regarding the Hotel staff , I found them unknowledgeable and uninterested in my ordeal or anything I asked . The room was awful , dirty carpet , the walls and ceiling has big cracks in them . The paintwork on the windows was filthy , with a 'lovely ' view of an overflowing skip. The bed was in 2 halves and not screwed together so it moved when you rolled over . The bathroom ceiling was all mouldy , as was the grouting . And the TV remote did not work ! The breakfast buffet was adequate , but not hot . I was sent a review form to complete by the Mercure group on my return , which I did fill out and included photos and emails backing up everything , As of November 18th , I am still awaiting a reasonable response !

Great place to stay

トリップアドバイザーの評価 5.0/5

Dullmaier-H トリップアドバイザー認証口コミ

The hotel room was good beds clean. Bathroom clean as well. Staff were brilliant. Leigh-Anne at breakfast I hope your company realises what a great asset you are to them. Thank you for everything. I would come back

Dear Nomad, Thank you for the great feedback. Kind regards,

Avoid at all costs

トリップアドバイザーの評価 1.0/5

joolesessex Friends getaway - トリップアドバイザー認証口コミ

Avoid at all costs ! It’s a pit We travel round the country to see my son in shows and this place us by far the worst and not the cheapest No basic cleanliness Stained carpets Dirty walls Broken curtain Unhinged bed bases And much much more The staff are friendly that’s the only good thing I can write !

Dear Joo, Thank you for your feedback and please accept my apologies for any inconvenience caused. Kind regards,

Great location - friendly staff

トリップアドバイザーの評価 5.0/5

GibraltarMissy トリップアドバイザー認証口コミ

Great value room - I have stayed here previously so was very pleased with my front facing room. Did smell of paint but not unpleasant. Happy to see the rooms are being refurbished/refreshed. Bedding and pillows good quality. Clean bathroom. Fabulous location in town, quite close to university and all the shopping . Staff always pleasant. Not used the bar or restaurant as lots of choice in high street.

Dear gibraltarMissy, thank you for your great feedback. Kind regards,

との提携 TripAdvisor

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