Novotel Lodz Centrum 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,988 件のレビュー

Novotel Lodz Centrum - Image 1
Novotel Lodz Centrum - Image 2
Novotel Lodz Centrum - Image 3
Novotel Lodz Centrum - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

当ホテルの客室

ホテル所在地

Novotel Lodz Centrum

al. Piłsudskiego 11a
90-368 Lodz
Poland

GPS:51.759264, 19.462527

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

NOVO SQUARE LOUNGE BAR

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,988 件のレビュー

トリップアドバイザーの評価  4.5/5  867 件のレビュー

Good but not excellent

トリップアドバイザーの評価 3.0/5

859muneeraa ファミリー - トリップアドバイザー認証口コミ

Small hotel nice atmosphere but the service is not a 4 stars hotel the cleanliness is not that much , when I arrived i asked for someone to help with my luggage the front desk neckolas offered to help me he was so helpful and corporative but when checked out asked for help no one is there to help despite that the staff at the front desk has nothing to do. The food is not ok for musilums you have to eat either pancakes or waffles or eggs every day !! Actually I didn’t felt good but it is ok overall

Dear Muneera A, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerzy Boguszewski Guest Experience Manager

Novotel Łodź Centrum

トリップアドバイザーの評価 5.0/5

Andytraveler5109 ファミリー - トリップアドバイザー認証口コミ

Great and modern hotel in downtown Łódź. Excellent service in the hotel bar by Maria. If all hotel employees were like her, nobody would stay home and have a beer in front of a TV set. Thanks a million, Maria. And the best for your upcoming vacation. 😃

Dear Andytraveler5109, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Maria. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager

Comfortable hotel in city centre

トリップアドバイザーの評価 5.0/5

slawoczuz Couples - トリップアドバイザー認証口コミ

Very good and comfortable hotel in the city centre. Large underground parking next to the hotel with direct hotel access. Comfortable room with good amenities. Very good breakfast with superb selection, some food was really good, very friendly staff and good coffee.

Dear slawoczuz, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager

Wait 30 minutes before you can eat your breakfast !!!

トリップアドバイザーの評価 1.0/5

811rafa_d ファミリー - トリップアドバイザー認証口コミ

Everything was fine till we went to have a breakfast (price included). You have to wait 30 minutes in a regular line :) Imagine that you have plans and meetings in the morning. So forget about it, you will have to WAIT!!! Horrible. Bizarre. Horror.

Too long...

トリップアドバイザーの評価 3.0/5

MonikaWM0709 Solo travel - トリップアドバイザー認証口コミ

I was waiting for 50 minutes to check in! One check-in desk with a very, very long queue of guests, it's unacceptable :-( After a long trip everyone wants to get a room quickly. Cleanliness, location, room, sleep quality is very good :)

Dear Mrs Monika, Thank you for taking the time to tell us about your experience. Your opinion is extremely important to us, because it will contribute to the further improvement of our services. We would like to know more about the situation you have encountered. I will be grateful if you could contact me at the following e-mail address: H7830-GR@accor.com. We are glad, that overall you enjoyed your stay at Novotel Łódź Centrum. We hope that you will visit us again soon. Sincerely, Julia Gorąca - guest experience specialist

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 539 件のレビュー 9.4/10 ロケーション
  • 564 件のレビュー 8.4/10 客室
  • 695 件のレビュー 9.5/10 サービス
  • 13 件のレビュー 9.7/10 インターネット
  • 502 件のレビュー 9.2/10 料理
  • 470 件のレビュー 9.6/10 朝食
  • 199 件のレビュー 9.2/10 清潔さ
  • 126 件のレビュー 9.1/10 雰囲気

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周辺の他の施設

ibis Lodz Centrum 2 つ星

At 45 m

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