イビス ロンドン シェパーズ ブッシュ - ハマースミス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,786 件のレビュー

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イビス ロンドン シェパーズ ブッシュ - ハマースミス - Image 4

説明

ホテルのその他の情報

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £11/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

当ホテルの客室

ホテル所在地

イビス ロンドン シェパーズ ブッシュ - ハマースミス

3-5 Rockley road
W14 0DJ ロンドン
イギリス

GPS:51.50344, -0.220422

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,786 件のレビュー

トリップアドバイザーの評価  4.5/5  2,501 件のレビュー

2023エクセレンス認証

Avoid. Better places to stay. Overpriced

トリップアドバイザーの評価 1.0/5

jamesL8345KT トリップアドバイザー認証口コミ

Terrible I would not stay here again even if you paid me. Low grade. Never answer the phone on repetition, because they don't have enough staff. Breakfast horrid. Hairs in rooms, disgusting. Staff rude and unhelpful. Overpriced. Some rooms are unbelievable.

Poor

トリップアドバイザーの評価 2.0/5

Phillip M トリップアドバイザー認証口コミ

Expensive for an eggbox. Shower blocked, could not finish shower, bathroom floor flooded, could not finish shower reception shrugged it off. "Hot" Breakfast cold, we arrived at opening of "service" but looked like it id been set out for an hour or more. No toilet paper in loo, no matter said reception, we'll get housekeeping to put some n later today. Worst hotel I have stayed in for years.

Check the weather as you may not have air conditioning regardless of what their website says.

トリップアドバイザーの評価 3.0/5

Michael D Couples - トリップアドバイザー認証口コミ

This was our first experience at an Ibis property. We checked the box online for air conditioning, but showed up and it wasn't available because the weather wasn't “hot” enough to their standards. What this means is if you're a hot sleeper, they'll offer you a one-pound mini-fan and suggest you open a window. We slept terribly and were hot in the room. But, this hotel is in a great location near an underground station, so if you don't sleep hot or come in a different month, you may have a better experience.

Skip paying for the breakfast

トリップアドバイザーの評価 3.0/5

Barnaby21 トリップアドバイザー認証口コミ

Clean and comfy room with parking nearby. Friendly staff. Would recommend for a stay but skip the breakfast which is over priced and of very poor quality (unless you like your sausages lukewarm and hash browns the consistency of cardboard).

Dear Barnaby21, Thank you for your detailed feedback! We're glad to hear that you found our rooms clean and comfortable, and that you appreciated the convenience of nearby parking. It's great to know that you encountered friendly staff during your stay. We apologize for any disappointment regarding the breakfast quality. Your comments are valuable to us, and we will take them into consideration to improve our offerings. We appreciate your recommendation and hope to have the opportunity to welcome you back for another stay in the future! Kind Regards, Aga Assistant General Manager

Handy for local amenities but needs a bit more love

トリップアドバイザーの評価 3.0/5

Themightydarlo Couples - トリップアドバイザー認証口コミ

Easy to find hotel within close proximity to Shepherd's Bush tube but at night some unsavoury characters around (not the hotels fault). Bed comfy and good night's sleep had. Room small with very small toilet and shower pod attached on. Needs some more sockets in the room. Breakfast was average to be honest, nothing special. Staff seemed busy and rushing around. Food not always replenished after gone so little bread for the cheese and hams. Staff generally friendly but not all Was expecting a little better but I'd say 5/10

Dear Themightydarlo, Thank you for taking the time to share your feedback with us regarding your recent stay at ibis London Shepherds Bush - Hammersmith. We appreciate your comments and would like to address your concerns. We understand that the presence of unsavoury characters around the hotel at night was not ideal for you. While we cannot control the actions of individuals in the vicinity, we do take guest safety seriously and have security measures in place to ensure a comfortable stay for our guests. We are glad to hear that you found the bed comfortable and had a good night's sleep. However, we apologize for any inconvenience caused by the size of the room and the limited number of sockets. Your feedback has been duly noted, and we will consider ways to improve the room facilities for our future guests. Regarding breakfast, we apologize if it did not meet your expectations. We appreciate your feedback regarding the replenishment of food items, and we will address this with our team to ensure that all items are adequately stocked throughout the breakfast service. We are sorry to hear that not all of our staff members were as friendly as expected. Providing excellent customer service is of utmost importance to us, and we will use your feedback to further train and develop our team members. Thank you for sharing your rating with us. We always strive to provide the best experience for our guests, and we are sorry that we fell short of your expectations on this occasion. Kind Regards, Aga Assistant General Manager

との提携 TripAdvisor

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