ソフィテル ドバイ ダウンタウン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,179 件のレビュー

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Sheihk Zayed Road, Downtown Dubai, 126272 ドバイ, アラブ首長国連邦

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ホテル所在地

ソフィテル ドバイ ダウンタウン

Sheihk Zayed Road, Downtown Dubai
126272 ドバイ
アラブ首長国連邦

GPS:25.200693, 55.269153

電話番号
ファックス +971 4 503 6667

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,179 件のレビュー

トリップアドバイザーの評価  4.5/5  7,611 件のレビュー

2023エクセレンス認証

Beautiful hotel with very good staff team

トリップアドバイザーの評価 5.0/5

Ghaith a トリップアドバイザー認証口コミ

We stayed for 2 nights this Eid and was checked in by wonderful Ms. Husna. She was so nice and very friendly and so accommodating. She’s very easy to talk to and she really made our stay delightful. She made us feel so welcomed. I really liked her because she’s very kind to us and provided all our requests. I hope she gets promoted and gets a good bonus and increment as she’s an asset to Sofitel downtown. The opera suites that we stayed in are amazing. I usually can’t sleep in hotel rooms but this time, I was able to sleep well. The suite was big and has still new furnishings. Very beautiful modern design. Pool area was also beautiful and you can smoke shisha there. We were served by Ms. Sylvia in The club lounge and she was also very sweet and have smile on her face. Canapés at the lounge were ok. Ms. Winnie of breakfast buffet was also really nice with us but breakfast buffet food was a disappointment for me. Me and my whole family didn’t like the food at the breakfast, it was limited and mostly Indian food but you can easily go to Dubai mall to get food, the only downside was it’s a bit far by walking even with travellator. It’s around 20minutes walking from metro station. Housekeeping staff were all very kind as well but I forgot to get their names. Overall, we enjoyed our Eid at Sofitel because of Ms. Husna and the rest of the team. Keep it up and thank you for giving us a first-class treatment. Kudos for the team.

Just don't.

トリップアドバイザーの評価 1.0/5

NatSKI2016 ビジネス - トリップアドバイザー認証口コミ

This was my 10th Dubai visit, and I chose this hotel based on location. Let me just start with, avoid: 1. 0200 arrival: upsold at $$ extra price from luxury club room to suite, to have a Burj view. Room now at $600 aud a night 😬. Room not ready, 30 min check in 🤔 2. Into room, which was lovely, could hear disco music? woken from 4am by constant whirring and dinging. Bed on same wall as service elevator. 🤨 3. Ask to change in morning. By end of day, changed room. New room lovely, barely any BK view, view of 16 lanes of traffic and monorail tracks. So loud. Constant 🤨. 4. Toilets don't work. Fixed once. Embarrassing. Again, fixed twice. 🙄😬 Notes: Restaurants and clubs all empty. Business district, not tourist area.

Perfect Stay

トリップアドバイザーの評価 5.0/5

792charlined ファミリー - トリップアドバイザー認証口コミ

Everything was perfect, rooms are spacious and clean, the view on Burj Khalifa is amazing. The breakfast is one of the most complete I have ever seen. The pool view is amazing. Special thank you for the hotel staff who was so Nice with us in particular Shashi our housekeeper who had a special attention for us every day, thank you so much !

Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had a perfect stay with us. It's fantastic to know that you found our rooms spacious, clean, and enjoyed the amazing view of the Burj Khalifa. We're delighted that you also enjoyed our comprehensive breakfast and the stunning pool view. We are especially grateful for your kind words about our 'Heartists', particularly Shashi, our housekeeper. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that Shashi went above and beyond to make your stay special. Thank you for choosing to stay with us, and we look forward to welcoming you back for another perfect stay in the future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Fabulous room and hotel

トリップアドバイザーの評価 5.0/5

Julie B トリップアドバイザー認証口コミ

Wow loved this hotel for the room alone. Floor 24. Luxury coastal view. Room was massive, as was the bathroom. So modern. Very big comfortable bed. Walk in wardrobe area and vanity area. One of the best rooms we have ever stayed in and we travel a lot. Pool area for lovely and the team were very attentive. We would definitely stay here again. Perfect location for Downtown and the metro is 2 minutes walk away.

Dear Valued Guest, Thank you so much for your fabulous review! We are thrilled to hear that you enjoyed your stay with us and that our room exceeded your expectations. It's fantastic to know that you found our coastal view room on the 24th floor to be spacious, modern, and equipped with all the amenities you needed for a comfortable stay. We take great pride in providing our guests with luxurious accommodations, and we're delighted that you found our bed and bathroom to be particularly impressive. We're also pleased to hear that you enjoyed our pool area and that our team provided attentive service throughout your stay. Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts. Thank you for choosing to stay with us, and we can't wait to welcome you back on your next visit to the area. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Amazing Location

トリップアドバイザーの評価 4.0/5

fam_staubli ファミリー - トリップアドバイザー認証口コミ

It’s very accessible for everything. Train, Dubai mall, Emaar square, etc. We got lucky with our room view of the burg Khalifa. It was an amazing experience. Though our bed is too small for a family, we didn't get our welcome gift as our agency promised. Breakfast is Good. The location of this hotel is incredible.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel despite few missed touchpoints. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,687 件のレビュー 9.6/10 ロケーション
  • 2,025 件のレビュー 8.7/10 客室
  • 3,152 件のレビュー 9.2/10 サービス
  • 32 件のレビュー 4.8/10 インターネット
  • 991 件のレビュー 9.4/10 朝食
  • 856 件のレビュー 8.1/10 快適さ
  • 780 件のレビュー 8.7/10 料理
  • 649 件のレビュー 9/10 清潔さ

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