メルキュールアルバートモスクワ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,326 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • エキスポセンターやクロッカスエキスポの展示会場に簡単にアクセス

当ホテルの客室

ホテル所在地

メルキュールアルバートモスクワ

スモレンスカヤ通り 6
121099 モスクワ
ロシア連邦

GPS:55.748595, 37.583762

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LA PROMENADE

ラ・プロムナード:レストランは24時間営業です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,326 件のレビュー

トリップアドバイザーの評価  4.5/5  1,970 件のレビュー

Peaceful Stay in Moscow

トリップアドバイザーの評価 5.0/5

TROPOSHFERE ビジネス - トリップアドバイザー認証口コミ

I stayed here a lot but first time commenting. Right at the center of Arbat, a great place. All time smiling staff. Breakfast may be improved. The rooms are super silent. Coffee machines in the rooms.

Dear Valued Guest, Thank you for sharing your feedback about your recent stay at Mercure Arbat Moscow hotel. We are very grateful for your loyalty to our hotel and always very happy to see you with us. It’s a great compliment for us to hear that you were completely satisfied with the hotel location, your room and service we provide. Inspired with your positive comments, we assure you that we will continue to deliver great service at all times. We will be happy to welcome you back to the Mercure Arbat Moscow during you next visit to Moscow. Yours sincerely, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

Consistently great

トリップアドバイザーの評価 5.0/5

benjaminhearn Solo travel - トリップアドバイザー認証口コミ

This is a perfect little chain hotel in Moscow. The staff are incredibly friendly, polite and really happy to speak great English. Everything is done quickly; check in, I requested to use the gym and was quickly given the key. The gym is small but clean and perfect for a quick workout. The rooms are very comfortable, for future trips to Moscow these guys are my go to. When rescheduling my booking at the last minute they were very accommodating.

Dear Mr. Hearn! Let me express our sincere gratitude for staying with us and sharing your glowing feedback on Tripadvisor.com! We highly appreciate your warm words of our team for their friendly and considerate service. We feel very pleased to be a hotel of your choice in Moscow that is a wonderful accolade. We’re so happy reading your review that you were satisfied with cordial welcome. We truly enjoyed having you as our guest and we look forward to your return soon. Warmest regards, Elena Gorodinskaya Rooms Division Manager Mercure Arbat Moscow

Very much satisfied

トリップアドバイザーの評価 5.0/5

BayarmaaD4 ビジネス - トリップアドバイザー認証口コミ

Eventhough it is my first day spent at this hotel, i liked everything this place has to offer: great location, comfortable room, very satisfying food and all this for a reasonable price. I must add that the booking with agoda was very convenient and easy. Thank u Mercure team! U make my stay in Moscow even more pleasant :)

Dear Bayarmaa! I would like to thank you for taking the time to review us on Tripadvisor.com following your recent stay at Mercure Arbat Moscow hotel. We are very happy to know that you enjoyed the hotel location, your room and satisfying food. The team is equally delighted with your generous comments about our staff. We hope to have the pleasure of welcoming you back again on your next visit to Moscow. Warmest regards, Elena Gorodinskaya Rooms Division manager Mercure Arbat Moscow

Expected it to be better

トリップアドバイザーの評価 4.0/5

862fatemaa Couples - トリップアドバイザー認証口コミ

Excellent location and great rooms Metro close by Well furnished clean rooms Nice view Great value Delayed room service Staff not provide service expected of 4 star international chain hotel. We asked for help with the luggage and they refused.

Dear Fatema! Thank you for staying at Mercure Arbat hotel and sharing your feedback on Tripadvisor.com! We are glad to know that you found the location of the hotel to be convenient in terms of accessibility and proximity to tourist places. At the same time, we were sad to see that a slight delay with luggage delivery due to a large number of requests gave the impression you were denied assistance. Please accept my deepest apologies. Our team is always pleased to welcome you at Mercure Arbat Moscow Hotel! Best regards, Elena Gorodinskaya Rooms Division manger Mercure Arbat Moscow

Business trip

トリップアドバイザーの評価 5.0/5

sbosisio トリップアドバイザー認証口コミ

I just spent a week in hotel mercure Arbat moscow for my business trip. As usual the service satisfied my expectations. A very big thanks to all the staff, from reception till restaurant. Clean, efficient and answering to all request and having also patience with customers SIMPLY THE BEST Simone Bosisio

Dear Mr. Bosisio, Let me express our sincere gratitude for your loyalty to Accor, for staying with us and for sharing your glowing feedback on Tripadvisor.com! It is always great to hear from our Privileged guests. We are most grateful for your kind words and for taking the time to recognize our team for our friendly and considerate service. It is a pleasure to know that you were satisfied with warm welcome. It is honor for us to be a hotel of your choice in Moscow. We truly enjoyed having you as our guests and we look forward to your return soon. Kind regards and our best wishes in the coming New Year! Irina Nacharova, General Manager Mercure Arbat Moscow

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 5 件のレビュー 5.6/10 インターネット
  • 202 件のレビュー 8.2/10 朝食
  • 160 件のレビュー 9.2/10 清潔さ
  • 60 件のレビュー 7.9/10 雰囲気

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