プルマン ブリュッセル サントル ミディ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,156 件のレビュー

プルマン ブリュッセル サントル ミディ - Image 1
プルマン ブリュッセル サントル ミディ - Image 2
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プルマン ブリュッセル サントル ミディ - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ブリュッセルミディ駅構内に立地

  • 無料のWi-Fi (広帯域1000 Mb)

  • ワンフロアに設置された広さ1000m²のミーティング施設(11室のミーティングルーム)

  • 24時間年中無休の敷地内セキュリティ

  • 公共交通機関の利用に便利(ブリュッセル空港、ブルージュ、アントワープ、ナミュールなど)

当ホテルの客室

ホテル所在地

プルマン ブリュッセル サントル ミディ

Place Victor Horta 1
1060 ブリュッセル
ベルギー

GPS:50.837159, 4.335871

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Victor Restaurant

International Gatronomic Cuisine

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,156 件のレビュー

トリップアドバイザーの評価  4.5/5  2,388 件のレビュー

2023エクセレンス認証

Highly recommend - great location - excellent , friendly service - modern, clean and comfortable.

トリップアドバイザーの評価 5.0/5

W6870HDbarrys Couples - トリップアドバイザー認証口コミ

We received a very warm and friendly welcome and excellent service throughout our stay from every member of staff. Nothing was too much trouble. The hotel is modern and the location is great, right next to the Brussels Eurostar station and surprisingly quiet. We used this as our base to travel to Lille, Brugge and Ghent by train. The bedroom was spacious, comfortable and clean and had a large wall mounted tv. The breakfast is well worth paying for. There’s a good selection of cold and hot cooked food. Thank you for a super stay and especially for the card and chocolates for my partners birthday- a really lovely thought.

Dear Guest, Thank you very much for this kind review. We are thrilled to hear that our staff made such a wonderful impression with their warm and friendly service, and that our hotel's modern amenities and cleanliness met your standards. It's great to know you found our location right next to the Eurostar station to be exceptionally convenient for your travels to Lille, Brugge, and Ghent. We're also delighted that the breakfast selection started your day on the right note. Furthermore, the special touch for your partner's birthday is part of our commitment to creating memorable moments for our guests. We appreciate your high recommendation and are glad that you enjoyed a peaceful stay, which reflects our dedication to providing cozy and well-appointed accommodations despite our central location in the hub of transportation. We would love to have you back. All the best, Robert, Guest Relations and Assistant Welcome Manager

Water supply was disrupted

トリップアドバイザーの評価 4.0/5

kimsoona Friends getaway - トリップアドバイザー認証口コミ

Conveniently located within the Brussels midi station, the hotel offers great convenience and accessibility to Brussels. The room is modern and has most amenities that travellers will require. Despite being a branded accommodation, it was shocking to know that the water supply was disrupted and created some inconvenience.

Dear Guest, Thanks for the time taken to share your opinion with us. We're delighted to hear you appreciated the convenient location of our hotel within Brussels midi station, as well as the modern amenities provided in our rooms. Our goal is to offer the utmost convenience and comfort to our guests, especially those traveling through the Eurostar terminal which is just a 30 seconds walk away. We regret to hear about the inconvenience you faced with the water supply during your stay. Our team is always on hand to address and resolve such matters promptly to ensure our guests' comfort. We very much hope that we may be able to welcome you back in the future. With very best wishes, Mathilde, Guest Relations Agent

Miserable front desk staff!

トリップアドバイザーの評価 1.0/5

F4841ZQjays トリップアドバイザー認証口コミ

Rooms are quite dirty. Beds uncomfortable. Ashley on the front desk was probably the most unhelpful person I've experienced in 15 years of travelling for work. It was as if she was being forced to work! So rude and sarcastic when asking about simple directions to areas and said 'maybe check your phone' instead of helping me. Easy proximity to train station but im sure there are better options that are just as close. Maybe if front desk staff had been helpful it would have made it more enjoyable. Bad experience!

Dear Guest, Thank you for sharing a review. We're glad you found our proximity to the train station convenient for your travels. It's regrettable to hear about your experience with our front desk team; we pride ourselves on our attentive service and this does not reflect our standard. Cleanliness and comfort are paramount, so we're surprised to hear your comments on the room conditions and will look into this matter. Please rest assured that we are constantly striving to provide a high standard of service and accommodation for all our guests. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Mathilde, Guest Relations Agent

Excellent customer service and hotel

トリップアドバイザーの評価 5.0/5

chm877 ファミリー - トリップアドバイザー認証口コミ

This hotel is inside the Brussels Midi Station making it easy access to the Eurostar. The hotel is modern and the rooms are large and clean. We had views of the city and train station. The bar was nice and had a good selection of drinks and food. All the staff were friendly and helpful. Some areas near the hotel were a bit rough but were easily avoidable when walking into the old town square and the main tourist attractions.

Dear Guest, Thank you so much for your positive feedback. We are thrilled to hear that you enjoyed the modern design and spacious cleanliness of our rooms, as well as the convenient location within Brussels Midi Station for Eurostar access. Your appreciation for our bar's selection and the helpfulness of our staff is truly valued. Although you mentioned some areas near the hotel seemed rough, we are glad this did not significantly impact your stay and that the main attractions were within easy reach. The entire team certainly hope we can see you again in the future. Kind regards, Mathilde, Guest Relations Agent

MIDI駅隣接、雨でもぬれずに行ける

お客さまの声 4.0/5

Happyparis 一人 - 確認済みレビュー すべて

新しく都会的な内装。冷蔵庫とサービスの2本あり。半年前も泊まったが、その時はホテル料金を前払いで引き落とされているのに、デポジットを払わされて気分が悪かったが、今度はデポジットは取られなかった。メンバーランクが上がって信用度がアップしたのかは不明。 シャワールームの床の水はけが悪くて、浴室に水が流れ出し、拭くのに大変だった。朝には引いていたので、時間をかけて排水したようだ。軽石の破片みたいなものが、排水溝から逆流していたので、前の 客が詰まらせていたのか?引いた状態で掃除するメイドさんは、気が付かないだろう。

との提携 TripAdvisor

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