ノボテルプーケットカマラビーチ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,456 件のレビュー

ベストレートをお約束
ノボテルプーケットカマラビーチ - Image 1
ノボテルプーケットカマラビーチ - Image 2
ノボテルプーケットカマラビーチ - Image 3
ノボテルプーケットカマラビーチ - Image 4
55 2 Moo 4 Tambon Kamala, Amphur Katu, 83150 プーケット, タイ

説明

ホテルのその他の情報

  • ビーチフロントへの直接アクセス

  • 美しい海が望めるルーフトップバー

  • パトンの喧騒から車ですぐ

  • プライバシーが確保できるジャグジーとプールを備えたヴィラ

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ノボテルプーケットカマラビーチ

55 2 Moo 4 Tambon Kamala, Amphur Katu
83150 プーケット
タイ

GPS:7.96337, 98.28372

電話番号
ファックス +66 76 303 777

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,456 件のレビュー

トリップアドバイザーの評価  4.0/5  2,395 件のレビュー

2024エクセレンス認証

Terrible stench from the creek right beside the resort.

トリップアドバイザーの評価 2.0/5

Opt1mus Couples - トリップアドバイザー認証口コミ

I could have rated this resort 2 notches higher but the stench from the creek right beside the hotel can’t be overlooked. The stench also attracted flies which managed to enter the restaurant. Food: 1. Breakfast buffet was decent and served fresh fruits and specialty milk teas. 2. Ala carte lunch & dinner menu was great and served a good variety of Thai dishes. 3. Friday seafood buffet was delectable and served fresh oysters, rock lobsters, sashimi, squid, etc… Pool Villa: 1. Our private pool villa was heated and was far away from stench of the creek. 2. Rooms were nice & tidy but could use a little updating. Beach: 1. The beachfront could use some early morning rakes to remove debris from incoming waves. Service: 1. Receptionists were welcoming and made sure our check-in & check-out experiences were seamless. 2. Restaurant was properly manned by courteous and attentive servers. We might consider coming back to this place only if the stench from the creek is addressed.

Dear Opt1mus, Thank you for taking the time to share your recent experience at our resort. Firstly, I apologize profusely for the unpleasant experience you had due to the unpleasant smell from the adjacent creek. We are aware of the issue and are actively working to address it. We have already taken measures to increase the frequency of cleaning in the area including the beach and are exploring long-term solutions to eliminate the odor. Apart from that, we are glad to read you have enjoyed various aspects of our resort, including our Villa, F&B, and the friendly service of our members. Again, we sincerely apologize for any inconvenience caused and thank you for bringing these issues to our attention. We assure you that we are committed to improving our services and facilities to ensure a pleasant stay for all our guests. We highly anticipate having another chance to serve you better in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Bad hotel in the world

トリップアドバイザーの評価 1.0/5

Lina B トリップアドバイザー認証口コミ

It’s a very bad hotel and staff 1- there is no air conditioner in the lobby 2- the smell is horrible 3-there is a Gecko inside the room 4- the food is not good 5- the way to the room is very complicated 6- the staff is not friendly 7- no comfortable areas

Dear linabK896MG, Thank you for taking the time to share your feedback about your recent stay with us. We would like to apologize for the inconvenience and discomfort you encountered. Our resort lobby in the open-air areas gives our guests an ocean-breathtaking arrival experience however, A/C is also provided in other common areas for our guest comfort. Your comments on the unpleasant odor have been taken very seriously and our housekeeping department has been alerted to inspect and address this as a matter of priority. As for the presence of a lizard could happen in a tropical resort and we are working with our pest control provider to prevent from our guest room. We have noted your feedback about our food quality, and I have sent your remarks to our Executive Chef for review. Our commitment to serving delicious food is of utmost importance. Your comments about the challenging route to your room have been handed over to our guest services team. We will take it into account for future room assignments and signage improvements. Lastly, I am sorry to hear about the unfriendly behavior you experienced from our team. Rest assured that we value every guest, and your feedback has been relayed to our Human Resources department for necessary training. We truly value your feedback and hope that you will provide us the opportunity to serve you better in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Wonderful Holidays in Phuket Kamala

トリップアドバイザーの評価 5.0/5

Kara O トリップアドバイザー認証口コミ

Everything was wonderful, spécial mention to OH and Sak for Muay Thaï activity !!! Place very Nice and people awsome ! Super team in Kamala!!! Hope to comeback again ! Thank you very much . Un grand merci à toute l équipe du Novotel Kamala Beach !

Dear karao848, Thank you for taking the time to share your wonderful feedback about your recent stay at Novotel Phuket Kamala Beach. I am so glad to hear that you enjoyed your time with us, and I especially want to thank you for the kind words about our team members, OH and Sak. They are both passionate about providing our guests with an unforgettable experience. I am also happy to hear that you enjoyed the Muay Thai activity. We are proud to offer this unique experience, and we are pleased to hear that you enjoyed it. We hope to have the opportunity to welcome you back again soon. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Amazing stay!

トリップアドバイザーの評価 5.0/5

Kwan P トリップアドバイザー認証口コミ

Our stay here was really comfortable and memorable. We are really happy with all the staffs here who had made us feel warm welcomed during the entire stay, especially Khun Ploy (F&B) from dining room who is really friendly and helpful. A special thanks to Khun Pataraseth (General Manager) who really made us feel at home here.

Dear KwanPK, Thank you for taking the time to share your feedback. We are delighted to hear that you had an amazing stay with us and that our staff made you feel welcome. I have shared your kind compliments with Khun Ploy, This is very much encouraging and she was honored that you mentioned her name. We look forward to welcoming you back again when you next travel to Phuket. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

朝食のハムとチーズがもっと美味しければうれしいです。

お客さまの声 3.5/5

匿名 ファミリー - 確認済みレビュー すべて

・朝食のハムとチーズがもっと美味しければうれしいです。 ・ハウスキーピングが間に合わず、チェックインが１４：３０になり、待たされた（ドリンクでも出して頂ければ、少しは気が紛れたのに・・）。 ・ツインに変更していただき、助かりました。 ・１０月にも泊まるので、楽しみにしています。

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 839 件のレビュー 8.5/10 ロケーション
  • 1,017 件のレビュー 6.9/10 客室
  • 1,092 件のレビュー 8.6/10 サービス
  • 20 件のレビュー 5.9/10 インターネット
  • 612 件のレビュー 9.1/10 ビーチ
  • 470 件のレビュー 7.8/10 朝食
  • 373 件のレビュー 5.5/10 清潔さ
  • 352 件のレビュー 4.4/10 設備

Powered by Trustyou

周辺の他の施設

プーケットのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。