ノボテル スイート ルクセンブルク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,044 件のレビュー

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説明

ホテルのその他の情報

  • 最上級の快適さをお楽しみいただける、居心地の良い充実した設備が自慢のスイート

  • ミーティングスペースとしても利用可能なスイート

  • 作りたての料理やすぐにお召し上がりいただける料理をご提供するグルメエリア

  • 24時間営業のフィットネスルーム

  • ルクセンブルクのビジネス地区に立地

当ホテルの客室

客室

エグゼクティブスイート、ダブルベッド1台、シングルベッド1台

  • 3人
  • 34 / 365 sq ft
  • 寝具 1 x ダブルベッド と 1 x シングルベッド

ホテル所在地

ノボテル スイート ルクセンブルク

13 Avenue J F Kennedy, Quartier Europeen
1855 ルクセンブルク
ルクセンブルク

GPS:49.620333, 6.145167

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

BOUTIQUE GOURMANDE

小腹が空いたら?24時間営業のBoutique Gourmandeはセルフサービスのお店で、様々な軽食、温かい食事、お飲み物をご用意しております。「メイド・イン・ルクセンブルク」の商品や、様々なオーガニック食品やビーガン食品を心置きなくお召し上がりください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,044 件のレビュー

トリップアドバイザーの評価  4.0/5  717 件のレビュー

2023エクセレンス認証

Clean, friendly and good quality hotel

トリップアドバイザーの評価 5.0/5

NeleWasHere トリップアドバイザー認証口コミ

Warm, attentive and kind service by the front office staff (Olivier, Eva, Raquel and Keir: thank you). The room was very clean, not a trace of dust. We loved the combination of a bath and separated shower. Qualitative amenities present. Breakfast had everything we needed. We received a voucher for a drink for my birthday.

Dear Guest, Thank you for this review of your recent stay. We're thrilled to hear that the cleanliness of our suites met your expectations and that you enjoyed the bath and separate shower, which are indeed a feature of all our rooms. It's wonderful that our staff members Olivier, Eva, Raquel, and Keir provided you with warm and attentive service; we always strive to make our guests feel valued. Additionally, we're glad the breakfast selection satisfied your needs and that the special touch for your birthday added to your experience. We look forward to welcoming you back for another pleasant stay. Warm regards. Bram Maes, General Manager

We’ll be back!

トリップアドバイザーの評価 5.0/5

CharmsAG ファミリー - トリップアドバイザー認証口コミ

Pros: Cleanest and very spacious hotel room. Great customer service and breakfast buffet were amazing. There is a tram few meters away from the hotel. There is also free parking available. Plenty of restaurants nearby. I highly recommend staying here at Novotel Suites Luxembourgh. Cons: 0/0

Dear Guest, Thank you for taking the time to review your recent stay. We are thrilled to hear that you found our suites to be clean and spacious, and that our customer service exceeded your expectations. It's great to know that you enjoyed our breakfast buffet and appreciated the convenient location near the tram station and various restaurants. We would like to clarify that while we do not have free parking on-site, we offer a private secured parking option at a daily rate. We apologize for any confusion this may have caused and appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay. Best regards, Bram Maes, General Manager

Clean and well-equipped room

トリップアドバイザーの評価 4.0/5

Reijo H トリップアドバイザー認証口コミ

I had a standard room on the fifth floor. A well-equipped room: e.g. kettle, fridge, microwave. The room has a bathroom and a separate toilet. Friendly staff and cleaning worked well. Good breakfast. Free still and sparkling water automat is available in the lobby.The hotel is located in a good location near the European Commission's tram stop. A short trip to the city center by tram. There may be traffic noise on the lower floors. Quite expensive room rate.

Dear Guest, Thank you so much for taking the time to share your positive review. We are delighted to hear that you found our suites well-equipped and appreciated the amenities provided, such as the kettle, fridge, and microwave. It's great to know that our friendly staff and efficient cleaning services met your expectations. We're also glad that you enjoyed our breakfast and the complimentary water in the lobby. We understand that our rates may have seemed expensive, but please note that our pricing depends on the season and availability. Our location in the business district and proximity to the European Commission's tram stop make it convenient for both business and leisure travellers. We apologize if the traffic noise on the lower floors was a concern, and we recommend requesting a room with an esplanade view for a quieter experience during your next stay. We hope to see you on another occasion. Kind regards,

Location, Service, Friendliness

トリップアドバイザーの評価 4.0/5

BeppieChick Couples - トリップアドバイザー認証口コミ

Excellent location, easy and plentiful parking (not immediately obvious which street to go down to find it), excellent service at the front desk with well spoken English (one guy in particular on the morning shift on 22 August - wish i’d asked his name). He helped me make an overseas phone call and was very sympathetic to my issue with my bank - he even asked me the next day if i wanted to make another call to resolve my issue. EXCELLENT service! On day 2 i told staff that the shower dripped cold water from rainhead while showering with shower rose - technician couldn’t fix so the offered change of room, free breakfast or 3 days free car parking - again, excellent service. The bed was comfy, ample wardrobe space, separate toilet, good lighting, can open windows slightly for air, bath as well as shower, huge towels, eco bins for recycling. Really nice cosy seating outside for ambient relaxing. Very close to tram station for FREE tram into city, and a shopping centre with dining and supermarket. Would definitely come again - highly recommend, and thank you!

Dear Guest, Thank you for your feedback. We are delighted to hear that you found our location to be excellent and appreciated the ample parking available. It is great to know that our front desk team provided exceptional service and made your stay more comfortable. We apologize for the inconvenience you faced with the shower and appreciate your understanding as our technician tried to resolve the issue. We are glad that our team was able to offer you suitable compensation options. It is also nice to hear that you enjoyed the comfortable bed, spacious wardrobe, separate toilet, and eco-friendly features in your suite. Our outdoor seating area is indeed a cosy spot for relaxation, and we are happy that you found it enjoyable. Thank you for mentioning the convenient access to the free tram station and nearby shopping centre. We hope that these amenities made your stay even more enjoyable. We do hope we can welcome you back in the future. Kindest regards,

Very nice experience

トリップアドバイザーの評価 4.0/5

Pinga123 トリップアドバイザー認証口コミ

Friendly staff, clean hotel and room, and good service. The room was suprisingly spacious and was well equipped (small kitchenette, lot of storage room, small sofa, table, safe). The hotel is located nearby the tram station and can easily be accessed with public transportation. Overall, very pleasant stay.

Dear Guest, Thank you for taking the time to review your recent stay. We are thrilled to hear that you found our team friendly and the hotel clean. It's great to know that you appreciated the spacious and well-equipped suite, as well as the convenient location near the tram station. Our team takes pride in providing excellent service and comfortable accommodations for our guests. We hope to have the pleasure of welcoming you back for another pleasant stay in the future. We look forward to welcoming you back in the future. Take care,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 518 件のレビュー 9.2/10 ロケーション
  • 799 件のレビュー 8.6/10 客室
  • 670 件のレビュー 9.5/10 サービス
  • 14 件のレビュー 6.2/10 インターネット
  • 389 件のレビュー 7.8/10 快適さ
  • 306 件のレビュー 7.3/10 朝食
  • 278 件のレビュー 9.2/10 清潔さ
  • 151 件のレビュー 9.4/10 雰囲気

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