ノボテル アムステルダム スキポール エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,382 件のレビュー

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説明

ホテルのその他の情報

  • ALLSAFE NSF認証取得済みホテル。

  • 空港からわずか4分(電車)。

  • Tripadvisorで地域ナンバーワン

  • アムステルダムのダウンタウンからわずか20分(電車)。

  • 自然光が入る最先端の17室のミーティングルーム。

当ホテルの客室

ホテル所在地

ノボテル アムステルダム スキポール エアポート

Taurusavenue 12
2132 LS ホーフトドルプ
オランダ

GPS:52.291615, 4.701503

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,382 件のレビュー

トリップアドバイザーの評価  4.5/5  1,531 件のレビュー

2024エクセレンス認証

DON’T STAY IN “EXECUTIVE” ROOM !!

トリップアドバイザーの評価 1.0/5

Arianne T トリップアドバイザー認証口コミ

Hope this review be read by the HOTEL MANAGER to take Appropriate Corrective Action. We paid for “EXECUTIVE ROOM” with breakfast, FOR 3 PERSONS. DEFINITELY NOT THE CHEAPEST ROOM, NOT THE CHEAPEST PRICE. Already did check in by Novotel key apps before arrived. Logically = the hotel staffs should be prepared. Reality = in the room AMENITIES IS ONLY FOR 1 PERSON!! Bathrobe, slipper, even Dental kit (toothbrush) only for 1 person! DO YOU THINK YOUR GUESTS HAVE TO USE 1 TOOTHBRUSH FOR 3 PERSONS ? LIQUID HANDSOAP IS EMPTY! NO COMPLIMENTARY WATER! NO LAUNDRY BAG! We have to wash our socks in the room, eventhough we paid for “EXECUTIVE ROOM”. HORRIBLE! After asked several time (to Housekeeping by phone, to Reception directly, written to hotel by Apps) = the small amenities sent to our room, But the Handsoap Still Empty, No Water, No Laundry Bag, Bathrobe and Slipper still not delivered as should be: Still Only 1 Bathrobe Only 1 Slipper For 3 Persons. Do You Shortage of Amenities ? The Executive Room is 35% MORE EXPENSIVE ( 55 EURO MORE per night ) Can’t Justify 5 bottles of softdrinks But Missing Essentials Amenities ! As ALL member for 20 Years, we already stayed in Accor hotels of many different brandchain, various countries (ex: Pullman Paris, Rixos Palm Dubai, Sofitel Singapore, Novotel Brussels etc), NEVER WE HAVE TO NAG FOR ESSENTIAL AMENITIES !! If You Can’t Provide The Essentials, Don’t Put “Executive” To Rip Off 55 EURO MORE PER NIGHT !! We still stay in your hotel when this review is written 06.30 am 6 May 2024. Please not say “Rest Assure We Strive To……” Let’s see if there is Prompt Corrective Action for Your Guests, or it’s only Wordings.

Good Location

トリップアドバイザーの評価 4.0/5

Ruchika B トリップアドバイザー認証口コミ

This hotel has a very good location.. just 2 mins walk from train station which is connected very well. Check in was quick. .staff at reception are helpful. Bar is good and Buzzing. One of the best Novotel lobby. Rooms are nice and comfortable. Housekeeping could be better. The only negative is their breakfast unlike other Novotel’s in Europe. They don’t replenish breakfast items at all once bread is over it’s over.. No danish pastries for breakfast. Most of the things are empty in containers. Cold fried eggs and dry pancakes. Chefs are there but, helpless. Am sure They can easily work on to improve this. Rest all good.

Dear Chika, Thank you for taking the time to share your review. It is heartening to hear that you found our location, check-in process, and staff at reception to your satisfaction, and that you enjoyed the ambiance of our bar and lobby, as well as the comfort of your room. We regret to hear, however, that aspects of our breakfast service did not meet your expectations. We are currently reviewing our breakfast management to ensure a variety of fresh offerings are consistently available. Please rest assured that your comments have been shared with our culinary team as we strive to provide an enjoyable dining experience. We hope that we have the pleasure of welcoming you back in the future. Kindest regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Great hotel

トリップアドバイザーの評価 5.0/5

Chemist-VR ビジネス - トリップアドバイザー認証口コミ

Excellent hotel. Clean room with practically new furniture. Spacious bathroom. Very comfortable bed. Adjustable air conditioning, large TV and very soundproof room. I had dinner at the restaurant, very good food and beers. In the hall there is also a corner for making various purchases such as drinks, snacks, sweets etc etc. Attentive and kind staff.

Dear Guest, Thank you for this great review. It is truly rewarding to hear that the cleanliness and modernity of our rooms met your expectations, and that you enjoyed the spaciousness of our bathrooms. We are particularly pleased that you found the bed comfortable and the room's air conditioning to your satisfaction. The positive remarks about the large TV and soundproofing affirm our commitment to providing a restful environment. Furthermore, we are thrilled that your dining experience was enjoyable, accompanied by our selection of good food and beers. Your commendation of our staff is greatly appreciated, and we are proud to offer a variety of convenient purchase options in our hall corner to enhance the comfort and convenience of our guests' stays. It is our privilege to have contributed to a positive experience for you at our hotel. We look forward to welcoming you back soon. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Lovely.

トリップアドバイザーの評価 4.0/5

lostbird928 Solo travel - トリップアドバイザー認証口コミ

The hotel was lovely, but kettle had to be pressed down in a certain way for it to work, but was provided with tea and coffee. Bathroom was nice too. The only thing was when booking on All Accor- it said if you wanted to include an airport train ticket, which hotel is no longer doing when I asked them(as I bought the ticket when booking hotel) luckily I didn’t get charged for this. Hotel only 10 mins train ride from airport. And is a metro ride to Hoofdoorp- which has plenty of shops and restaurants. They also kept my baggage when I checked out. Also Rituals toiletries in the bathroom!!!!!

Wonderful hotel

トリップアドバイザーの評価 5.0/5

irina A トリップアドバイザー認証口コミ

The hotel is wonderful. It contribute to the quality time with your family. One of the biggest plusses of the hotell is its location near by railway station. The only challenge of the hotel is also location which iss too far away from center of this cosy city.

Dear Irina, Thank you for taking the time to provide us with your feedback. We are pleased you had an enjoyable experience; our team are on hand for any advice on local attractions and directions to where you might like to visit. We would be delighted to welcome you back for another stay in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

との提携 TripAdvisor

その他のウェブユーザーの評価

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