Mercure Ostrava Center Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,135 件のレビュー

Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

当ホテルの客室

シングルベッド

Single room with 1 single bed

  • 1名
  • 13 / 139 sq ft
  • 寝具 1 x シングルベッド
  • ビュー: 中庭側

ホテル所在地

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,135 件のレビュー

トリップアドバイザーの評価  4.5/5  612 件のレビュー

Fine hotel but I wouldn't rave about it

トリップアドバイザーの評価 3.0/5

jojo_globetrotter トリップアドバイザー認証口コミ

This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the bed. It was very uncomfortable having to sit up and watch the telly. Please provide your guests with 2 pillows each. What let this hotel the most is the noise. You can hear everything outside your room but what is even worse if the thumping that you can hear from upstairs. If anyone is staying in a room above yours you will hear that person all day and all night. Really not cool! Even when someone walks on the corridor outside the thumping can be heard in the room. Hotels should provide tranquillity and a good night sleep. This one definitely lacked it. We got given a free drinks voucher upon check in but the manager failed to tell us the bar is closed and you won't have anywhere to use the voucher.

Fantastic Place!!!

トリップアドバイザーの評価 5.0/5

Bonestorm109 トリップアドバイザー認証口コミ

So, we chose this hotel for a business trip based on the existing reviews and were not disappointed. The hotel is in a great location to allow for exploration of the area to be able to eat and drink whilst out and about. It has a great bar and restaurant on site so you dont even need to do that. When you walk in, you really get a feel that you are somewhere special. The staff are smartly turned out, smiley, friendly and willing to help. They have put a lot of effort into this place, and it feels like a top end hotel. The breakfast selection was excellent, fresh and in abundance. There is something for everyone and lots of it. Very very nice and the staff are all over it. Clearing, cleaning, smiling etc. The room was perfect. I had the best 4 night's sleep and better than my actual bed at home. The room was clean and tidy. The shower was fantastic. A large rain head for above and the option of a handheld if you want to switch. I had a kettle, tea/coffee, water etc which for me is exactly what I want. The gym is small but has enough there to do a good workout. If, however you happen to go into there to do weight training, and there is someone lifting also, you will be very limited unless you want to politely switch between sets but that aside, it's a gym and provides running machines, dumbbells and a multi station etc. The cherry on top was the final morning we had to leave. We would not make the breakfast as we were leaving too early but the hotel prepared us a breakfast box each. That was seriously amazing. It contained a ton of stuff from ready-made roll, pre cut bread, butters, spreads, fruit, water, yoghurt, energy bar etc. I was so so impressed and that was a great touch. I honestly really really liked this place and the employees there need to be proud of what they are doing. Id highly recommend this place.

Dishonest. Disappointing.

トリップアドバイザーの評価 1.0/5

Cosmic57 Couples - トリップアドバイザー認証口コミ

Disappointed doesn’t cover it. I’ve stayed before and it’s a good quality hotel. But what to make of a 4 star hotel that accepts your booking at its normal rate without telling you that all the facilities it has that make it a 4 star - little things like the bar, the restaurant, the gym, room service, etc - won’t be working for the duration of your stay? So as my biog says “you get what you pay for”…only here I did not get what I paid for. I got a 2 star hotel experience for a 4 star hotel price. But it’s the dishonesty of the management that sticks in my craw. They knew they were selling me a substandard experience from their norm yet didn’t have the grace to let me know or to adjust the price to reflect what they were actually selling me. My experience aside: the room was good quality and the three members of staff we met in this ghost town hotel were truly excellent and helpful. Can’t praise them more. When I said we were checking out after 1 night of a scheduled 5 night stay they facilitated this and made the process easy. But the honest thing to have done would have been to keep the hotel closed or offer a discount - there were only 13 rooms out of 140 occupied on the night. Maybe their contract with Accor won’t allow them to do either but this experience has been my worst in the many hotels across the world I’ve stayed in this year. And I’m a fan of Mercure hotels too! W

Ostrava on business

トリップアドバイザーの評価 4.0/5

Pettsy07 ビジネス - トリップアドバイザー認証口コミ

Second time here and wouldn’t stay anywhere else when in Ostrava. Great team, very helpful and keep a spotlessly clean hotel. The bar & restaurant offers a good range of choice and is very reasonably priced. A typical sized gym and sauna area.

Very bad experience

トリップアドバイザーの評価 1.0/5

Freedom35614673549 ビジネス - トリップアドバイザー認証口コミ

Terrible „Room” because it is difficult to Call a Room something located at - basement level, with one small window with view on car parking right behind the window. Menu in restaurant very poor. One salad. I would never ever again stay in this hotel.

との提携 TripAdvisor

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