ホテルイビススタイルズニースアエロポールアレナス 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 891 件のレビュー

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説明

ホテルのその他の情報

  • グリーンキー認証

  • 2020 年に改装されたホテル

  • 屋外プール(シーズン中に営業)

  • サン オーギュスタン駅とトラム2号線へのアクセス

  • 連結可能なファミリールームとベビーベッドをご用意しております

当ホテルの客室

ホテル所在地

ホテルイビススタイルズニースアエロポールアレナス

127 boulevard René Cassin
06200 ニース
フランス

GPS:43.669708, 7.216603

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

BAR HOTEL

イビススタイルズニースアエロポールアレナスホテル(ibis Styles Nice Aeroport Arenas hotel)のバーは、仕事仲間やご友人同士で集まって1杯を楽しむのに理想的な場所です。美味しいメニューを取り揃えた軽食サービスは、24時間いつでもご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  891 件のレビュー

トリップアドバイザーの評価  4.0/5  1,008 件のレビュー

Excellent budget choice near the airport, with Novotel amenities

トリップアドバイザーの評価 4.0/5

Cecilia L トリップアドバイザー認証口コミ

Picked the hotel for a late evening flight arrival, and was not disappointed. As I expect with Ibis it is a clean, good value choice. Staff was very nice. An unexpected bonus was that it is adjoining a Novotel with the use of its amenities, meaning a Novotel (excellent) breakfast, and an outdoor pool. One single caveat is that it is not across the street from the airport, but a short tram-ride away near the Grand Arenas tram stop and St Augustin train station. Easy walk from there and convenient for travelling onwards.

Dear guest, Thank you for this positive feedback. Will be pleased to welcome you again at Ibis Styles Nice Airport. Best regards, Gilles – Front desk manager

good for airport stopover

トリップアドバイザーの評価 5.0/5

Thefall トリップアドバイザー認証口コミ

Good modern hotel just 10 minutes from the airport and 15-20 minutes from the centre (the L1 and L2 tram line is 5 minutes walk from the entrance). Typical Ibis Styles rooms - not very spacious but comfortable. Good hot shower, adequate soundproofing. A reasonable breakfast (usual fresh orange juice, good selection of tea, fruits, yoghurt, eggs, muesli, croissants). I liked that it's possible to drink tea or coffee anytime (self-service at the lobby). Friendly and helpful staff.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Nice Aéroport Arénas. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles – Front desk manager

スタッフの人柄

お客さまの声 4.0/5

Yuju O. ファミリー - 確認済みレビュー すべて

部屋は清潔でよかった。一点だけ言わせていただくと備え付けの冷蔵庫があったらよかったです。

Dear Guest, Thank you very much for your good feedback. The team will be happy to hear about this comment. They are doing the best every day to give an optimal service for our customers. Hope to see you again at Ibis Styles Nice Airport. Best regards, Giovanni ATTARDO Premier de réception – Assitant Front Desk Manager

Simple, smart, close to the airport

トリップアドバイザーの評価 4.0/5

63CarolineS Couples - トリップアドバイザー認証口コミ

Hotel is a short walk from the airport terminal, although it is slightly difficult to find on foot (it is not one of the easily seen ones and shouldn’t be confused with the Ibis Budget). It is however close to the Tram Line no 3 which goes direct into town, or in the other direction, to the football/rugby stadium. The hotel is quite unprepossessing from the outside, but it does have a nice little pool. Reception is upstairs, where the small breakfast area and bar is. Breakfast was simple but all that was needed and included in our room rate. Hotel was simple but fresh and quite new. Rooms were relatively small, but well appointed with everything that was needed, all clean and very functional. Nice linen and a decent bed, small but well appointed bathroom. No complaints, and convenient location - everything that was expected.

Dear Guest, We are delighted to read your positive feedback on your stay. We will not fail to inform the teams who strive daily to provide you with an irreproachable service. We look forward to welcoming you again at Ibis Styles Nice Airport. The reception team

Hot stay, rude staff and poor COVID safety

トリップアドバイザーの評価 1.0/5

kurtm703 Couples - トリップアドバイザー認証口コミ

If you read the reviews, I was surprised that they also had other guests also notice that the management blames the guests if there is an issue with the staff. I wish we read the reviews before our stay. We were blamed because they turned off the AC in the rooms to save money (the rooms were cooking hot) and it was apparently our fault we were hot... The staff are quite dangerous. They will engage in shouting matches with you in the lobby if you complain about anything from a hot room and to their limited breakfast options (this was the only hotel on the stay that did not have gluten-free or vegan options and we stayed at 6 Ibis hotels). We are in the process of charging back our stay to the hotel through our credit card because the manager refuses to answer any emails complaining about our stay. We found our stay and interactions with their staff quite dangerous for both our health and our safety in France. Furthermore, their COVID safety and customer service is quite dangerous to other guests. They asked us to remove our masks twice when talking with them. We actually video taped the staff and their behaviour because we were concerned they may call the police on us.

Dear guest, Thank you for taking the time to tell us about your experience at the IBIS STYLES NICE Airport. We are sorry to read your comment regarding this incident and we apologize for any distress this may have caused you However we are a little bit surprised by reading it : 1/You mentionned the using of a video record on your mail, we are deeply shocked by this practice so much so that the receptionist reserves the right to go the police station in NICE to file a complaint in connection with this practice totally prohibited in France. 2/A point has been made with the receptionnist on duty during your stay ; for him, there was no aggressiveness in his remarks, only misunderstanding between you and him. We are very sorry about it. 3/You asked for a total refund of your stay during the check out time. He was not allowed to do it on his own, this is the reason why he asked you to write an e-mail explaining your unsatisfaction. 4/Furthermore, he asked you to remove your mask only to better understand your request as sometimes it can be difficult to properly understand themselves in a foreign language. 5/Concerning the temperature of your room, we do not understand why you didn’t contact the reception during your stay as our team is on duty 24h a day. By letting us know on time, our team would have been able to offer you a solution. A point has been made by our technician team in your room and no malfunction related to this point were noted as 21°c is a standard one. Finally, you are probably aware that we have a new law in France since a few weeks related to energy sobriety. This one prohibits us from certain practices in energy management at certain times of the year. There is no airconditonning available in November in all NICE. In conclusion, we are deeply sorry but we dispute all these facts. Indeed, You will explain to the readers of this review why you want to dispute the bank transaction since the establishment does not give you your case. Accor customer service has been informed of your behavior. Therefore, we ask you to stop all intimidation and remind you that we reserve the right to file a complaint with the French authorities for intimidation and credit card fraud. Best regards, C. EVEN

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 682 件のレビュー 9.3/10 サービス
  • 20 件のレビュー 8.4/10 インターネット
  • 548 件のレビュー 8.5/10 朝食
  • 325 件のレビュー 7.3/10 快適さ
  • 273 件のレビュー 8.7/10 清潔さ
  • 120 件のレビュー 8.3/10 プール

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