ノボテル ロンドン ブレントフォード 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,870 件のレビュー

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Great West Road, TW80GP ブレントフォード, イギリス

説明

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

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ホテル所在地

ノボテル ロンドン ブレントフォード

Great West Road
TW80GP ブレントフォード
イギリス

GPS:51.491003, -0.302124

電話番号
ファックス +44 20 3693 1810

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR & RESTAURANT

メニューには、世界各地の味からヒントを得たお料理と選りすぐりの郷土料理を取り揃えています。英国のビーフバーガーから、日本の鮭の味噌漬けまで、気分に合わせてお選びいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,870 件のレビュー

トリップアドバイザーの評価  4.5/5  1,435 件のレビュー

2023エクセレンス認証

A great place to stay and easy to get into central London.

トリップアドバイザーの評価 4.0/5

David W ファミリー - トリップアドバイザー認証口コミ

We had a lovely time in this hotel recently. We are a family of 3 with a little boy of 6. We all enjoyed using the pool and had a great (of not a little pricy) vegan breakfast. We are there in the evening a couple of times and the food was great. The hotel is down the road from South Ealing Station on the Piccadilly Line. It’s about 15 mins walk. Really easy to get into London. We would recommend it.

Dear David W, Thank you for your Great Place TripAdvisor feedback following your recent stay with us. It was nice to read that you and your family had such a lovely time at the hotel, especially the pool and breakfast. We appreciate you recommending the hotel and highlighting the transportation links, especially the ease of getting to the center of London. Please continue to make Novotel London Brentford your preferred hotel when you visit London. Kind regards, Terence

Clean but in need of some improvements

トリップアドバイザーの評価 3.0/5

JasonRob2014 ファミリー - トリップアドバイザー認証口コミ

The hotel was easy to find, and looked good. On arriving we were a little early so nipped to the bar for a drink. £16 for a wine and two d cokes. Checked in and as I had my sons with me 16 & 14 I needed a sofa bed which wasn’t ready. The sheets had suspect stains. I went to reception and they advised the cleaners would be in to sort asap. They did and that was fine. The toilet was unstable and the television didn’t work. On advising reception about the tv I was told the engineers were aware. However it affected our stay and we weren’t offered any discounts or offers or different rooms. Other than that the breakfast was excellent and the hotel was clean. The boys enjoyed the use of the pool and gym. We were a 5-10 min walk from Brentford station where there was a direct train to waterloo. Perfect.

Dear JasonRob2014, Thank you for your feedback related to your recent stay with us. It was nice to read that the hotel was clean and easy to find. It was also humbling to read about your other experiences with the sofa bed, toilet and TV that should have been better. It was therefore amazing that overall your boys enjoyed their stay, the pool, gym and excellent breakfast. I have taken your feedback onboard and sincerely apologize for the shortfalls you experienced. Please be assured that corrective actions have already been taken to improve the areas you highlighted. It would therefore be my pleasure, if you gave us another opportunity to show you the improvements made since your stay with us. Thank you once again for your feedback and I am hoping to welcome you back to the hotel in the near future. Kind regards, Terence

Awesome hotel

トリップアドバイザーの評価 5.0/5

PUBLUNCH80 ビジネス - トリップアドバイザー認証口コミ

This is the friendliest hotel I’ve ever stayed at. The welcome from Georgie and her colleagues was amazing! The staff go out of their way to make sure YOU feel happy and content. Honestly, it’s such a “feel good” place. I can’t wait to stay there again. Thank you all, thank you Georgie for making me smile when I felt really down. Thank you

Dear PUBLUNCH80, Thank you for your Awesome review. It means so much to us to read that Novotel London Brentford is the friendliest hotel you have ever stayed at. Similar to the smile Georgia put on your face with the welcome she gave, I am sure she too will be smiling after reading your very positive review. We are delighted that you had such an enjoyable stay with us so we too cannot wait for you to return. Kind regards, Terence

Great family stay

トリップアドバイザーの評価 5.0/5

Sagodo ファミリー - トリップアドバイザー認証口コミ

We stayed here for two nights in March. We requested a specific type of room which was not ready when we checked in. To be fair, we were offered a different room, but we said we would rather wait. Sam at reception was really friendly and kept us updated about when our room would be ready. We really appreciated our room request being accommodated, which made a big difference to our stay. Our room was spacious and in really good condition for the age of the hotel. Tea and coffee were provided and there was also a mini fridge. Lots of storage space for clothes, including a proper wardrobe. Even if the hotel is situated next to the A4/M4 we didn’t hear the roads at all. Our child enjoyed using the swimming pool (you need to book a slot on the day at reception, but we had no problems getting a slot. Towels are provided and there are handy lockers which are free to use. We would definitely stay here again and would recommend for families.

Dear Sagodo, Thank you for your Great Family Stay review, following your two nights stay with us earlier this month. It was a pleasure to learn of the big difference it made to your stay when our receptionist Sam was able to provide you with the specific room you requested. This puts a smile on my face as it did Sam when I shared with him. To meet and exceed our guests' expectations is why a lot of us hoteliers entered the hospitality industry in the first place. After reading that your child enjoyed using the swimming pool, I fully get why you would definitely stay with us again and recommend the hotel. Thank you once again for your positive review and I am looking forward to welcoming you back to the hotel in the near future. Kind regards, Terence

Novotel Brentford amazing stay very friendly staff

トリップアドバイザーの評価 5.0/5

Serafino B トリップアドバイザー認証口コミ

My recent stay at the hotel was fantastic. Couldnt fault anything. The check in process was smooth and hassle free. The reception staff was very friendly and smiling faces everywhere. Had dinner in the restaurant food was very tasty , overall hotel was very clean and well maintained rooms were clean and comfortable.Will definitely return.

Dear Serafino B, Thank you for your Amazing TripAdvisor review. I was very pleased to read your feedback regarding your recent stay with us, which I have since shared with the team. It would be a joy welcoming you back to the hotel so looking forward to your return visit in the near future. Kind regards, Terence

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 588 件のレビュー 7.7/10 ロケーション
  • 1,231 件のレビュー 7.3/10 客室
  • 1,246 件のレビュー 7.7/10 サービス
  • 22 件のレビュー 4.9/10 インターネット
  • 588 件のレビュー 8/10 清潔さ
  • 508 件のレビュー 7.6/10 朝食
  • 350 件のレビュー 8.3/10 プール

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。