イビスバジェットマンチェスターセンターポラードストリート 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 945 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Located near Manchester Palace Theatre

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

当ホテルの客室

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ホテル所在地

イビスバジェットマンチェスターセンターポラードストリート

2 Pollard Street
M4 7DB マンチェスター
イギリス

GPS:53.481301, -2.218289

アクセスと交通機関

ホテルサービス

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敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  945 件のレビュー

トリップアドバイザーの評価  3.5/5  1,889 件のレビュー

Basic hotel with no empathy

トリップアドバイザーの評価 2.0/5

Journey07727152073 トリップアドバイザー認証口コミ

Arrived at the hotel upon check in and explained that my husbands father had passed away and that we couldn't stay a second night. We were on a "pay at the hotel deal" with free cancellation. The hotel said that we would have to put our request in writing through Agodo. They took the full amount of money for our trip and when we contacted Agodo they referred us back to the hotel. Not a very good experience. Hotel is very basic. We only stayed in our room for a couple of hours, can't comment on the breakfast as we could not stay to fulfil our trip. Not very accommodating!!!

Great location

トリップアドバイザーの評価 4.0/5

Tracie B トリップアドバイザー認証口コミ

Great location . Near railway station , city centre , palace theatre . Local pubs and restaurants ! Great for shopping , walking distance to town and Christmas markets . Great service, lovely breakfast , competitive prices . Nice clean rooms .

Dear Tracie B, Thank you for taking the time to share your positive review of your recent stay at ibis budget Manchester Centre Pollard Street. We are delighted to hear that you enjoyed our great location, which is conveniently near the railway station, city centre, and the Palace Theatre. We are also pleased that you found our hotel to be in close proximity to local pubs, restaurants, shopping areas, and the Christmas markets. It is wonderful to know that you appreciated our great service, lovely breakfast, competitive prices, and the cleanliness of our rooms. We truly value your feedback and hope to welcome you back in the future. Best regards, ibis budget Manchester Centre Pollard Street

Great warm friendly comfortable place to stay!

トリップアドバイザーの評価 5.0/5

695joep トリップアドバイザー認証口コミ

Great stay - clean, warm, comfortable and lots of nice extras available at reception like drinks and snacks! Host staff Dellea, Sandra, Anthony & everyone else I met were lovely - so friendly and helpful! Thanks all there, couldn't have been better!

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. We sincerely appreciate you taking the time to share your wonderful experience at our place. Your words about the cleanliness, warmth, comfort, and the friendly extras like snacks and drinks at reception are truly motivating. We're thrilled you found our staff like Dellea, Sandra, Anthony, and the rest of the team so helpful and welcoming - they're dedicated to making every guest feel like family. Your feedback is invaluable to us, and we hope to see you again soon! Kind regards, Ibis Budget Manchester Centre

Let down by dirty public areas.

トリップアドバイザーの評価 2.0/5

Puckertoe123 トリップアドバイザー認証口コミ

Public areas are dirty. Food left on tables in cafe don't make a good impression as you arrive. The lifts were awful. Drinks and cups spilt on floor, down right disgusting. Room .ok. but stuffy. Paper cups for coffee and tea might just about last a couple of drinks if you manage not to squash it. Clean enough room and shower.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. We sincerely apologize that the cleanliness of our public areas and lifts fell short of your expectations. We take guest comfort and hygiene very seriously, and we're disappointed to hear that your first impression wasn't the best. We want to assure you that we're taking your feedback seriously and have already begun implementing steps to address these concerns. We're increasing the frequency of cleaning in public areas and lifts. We're glad to hear that your room was clean and the shower was satisfactory. We pride ourselves on providing comfortable and hygienic accommodations, and we're happy you found your room to be up to standard. Thank you again for taking the time to share your feedback. We value your input and will use it to improve our services for future guests. Kind Regards, Ibis Budget Manchester Centre

Customer Service unacceptable

トリップアドバイザーの評価 2.0/5

faithshrewsbury トリップアドバイザー認証口コミ

Terrible customer service. I was given a room with used bedding, used towels all over the floor and somebody's personal items on the unmade bed. I was then charged 3 times more than the correct price for items bought from the downstairs receptionist.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Manchester Centre Pollard Street. We are sadden to read that your stay did not meet your expectations. I would like to sincerely apologise for the shortfall in the standard of cleanliness you've encountered on this occasion. Please be assured that this is not a true reflection of the high standards upon which we pride ourselves. The team are on duty 24 hours and will resolve any issues within the room right away or we can alternatively provide another room. Thank you again for your feedback, we do hope to welcome you back again soon whereby we will aim to improve on your stay experience. Kind regards, Ibis Budget Manchester Centre

との提携 TripAdvisor

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