Novotel Kayseri 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 502 件のレビュー

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Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan, 38110 KAYSERI, Turkey

説明

ホテルのその他の情報

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

当ホテルの客室

ホテル所在地

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
Turkey

GPS:38.735816, 35.498283

電話番号
ファックス +90 352 207 30 10

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  502 件のレビュー

トリップアドバイザーの評価  4.5/5  413 件のレビュー

2023エクセレンス認証

dirty bed sheets

トリップアドバイザーの評価 2.0/5

xxxxVoyager1980xxxx トリップアドバイザー認証口コミ

When I wake up next day morning I saw a blood stain ( small one ) on the sheets. I checked my self first if I cut my self but no it was a dry one, probably was not washed properly. I told this to reception but I dont think he cared much. this is an old hotel but at least i thought it was clean. After this experince never again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you shortly. Sincerely Yours, Hotel Management

Stay at Novotel Kayseri

トリップアドバイザーの評価 5.0/5

obnsrbg ファミリー - トリップアドバイザー認証口コミ

I had a really good time.The staff is very kind, helpful and welcoming. Absolutely perfect. From check-in to check-out, all departmental services were excellent. This hotel is one of the best in Kayseri. I would definitely recommend.

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

One of classic Novotel stay

トリップアドバイザーの評価 4.0/5

driveronroad01 ファミリー - トリップアドバイザー認証口コミ

Cleanliness of the room. The carpets are dirty, dusty and some foods on it from the previous guests. We saw some foods under the sofa when the house keeper open it for my son. That is not something usual for Novotel. I hope it is for just once. Additional to this, The room temperature was too high even we kept the AC off. Because the season, the cold mode of AC was not functional. It was about 27 celsius degree, I measured it with my watch. We had to open the windows while it was raining outside. We got sick after all.

Dear driveronroad01 We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

The stuff who have full of love :)

トリップアドバイザーの評価 5.0/5

burakselcuksural ビジネス - トリップアドバイザー認証口コミ

Brilliant staff i’ve ever seen. Special thanks to from reception Aybuke, Yucel, Gonca and Mert. In kitchen Dilek, Eda and Aysegul. They were warm welcome to me and colleagues. Precious, kind-hearted and solving every requests. I would like to see them again. :)

Dear Burakselcuksural We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

Strategic position, good restaurant and very good staff

トリップアドバイザーの評価 5.0/5

pat_twill トリップアドバイザー認証口コミ

The hotel is located in a good position, in front of the Main Street that crosses Kayseri city. The room is fine and all the services are ok. The restaurant is very good, it is possible to find a good intentional dishes selection on the menu. Above all, I would like to congratulate with the hotel for the professionalism of the restaurant Staff, especially about Miss Aysegul and Miss Dilek, very kind, nice and professional. With them we were like at our home.

Dear pat_twill We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Novotel Kayseri in the near future. Sincerely Yours, Hotel Management

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 133 件のレビュー 9.5/10 ロケーション
  • 273 件のレビュー 7.4/10 客室
  • 413 件のレビュー 9.1/10 サービス
  • 18 件のレビュー 9.6/10 インターネット
  • 232 件のレビュー 8.7/10 清潔さ
  • 156 件のレビュー 8.9/10 朝食
  • 114 件のレビュー 9.6/10 料理

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周辺の他の施設

ibis Kayseri 3 つ星

トリップアドバイザーの評価 4.5/5 (507 件のレビュー)

At 84 m

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。