ibis budget Lugano Paradiso 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 555 件のレビュー

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Via Geretta 10, 6900 PARADISO, Switzerland

説明

ホテルのその他の情報

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

当ホテルの客室

ホテル所在地

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

電話番号
ファックス +41 91 986 19 39

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙

朝食

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  555 件のレビュー

トリップアドバイザーの評価  3.5/5  600 件のレビュー

Mistreatment

トリップアドバイザーの評価 1.0/5

315benalia トリップアドバイザー認証口コミ

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Fine visit however one issue address below...

トリップアドバイザーの評価 3.0/5

Larkin H Couples - トリップアドバイザー認証口コミ

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

Wonderful stay !

トリップアドバイザーの評価 5.0/5

ANTONIO F Couples - トリップアドバイザー認証口コミ

We arrived early after our flight ; and we decided to leave our luggage at reception, while we went to discover the city. We were given the FREE Ticino Ticket , which offers free travel throughout the region and discounts on local attractions and cable cars. The staff were knowledgeable and multilingual . The room was a bit small with cabin shower, however was clean and practical; double bed with bunk bed , which is suitable for a family. We loved the continental breakfast, also a good coffee. We will stay again.

Dear Antonio F, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland,

Overnight stay

トリップアドバイザーの評価 4.0/5

dcotterill63 Couples - トリップアドバイザー認証口コミ

Room was clean spacious and adequate for our needs , the service was good and the room came with a ticket for free bus travel / reduced costs on other things in Lugano which if you get a get a chance seems a lovely place to visit but like the rest of Switzerland is a little expensive

Dear dcotterill63, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again for your next stay in Switzerland! Best regards

Nice and Convenient

トリップアドバイザーの評価 4.0/5

291apichail Solo travel - トリップアドバイザー認証口コミ

The hotel is in the same building with Ibis Lugano and Novotel. The room is smaller than the other two but the price is cheaper. The location is great. It is very close to Lugano Paradiso train station, bus station No. 1 and 2. You can walk to the funicular station to Monte Salvatore. The Migros convenient store is a few minutes walk. At check in, The reception persons were nice and helpful although I could not do an early check in. The room I stayed #611 was quite small but clean and comfortable. The hotel supply was only small soap. No refrigerator in the room. The breakfast was great with many selections. The price was relatively high to be called budget hotel. Overall it was OK for me. I might come back for the next convention in 2021.

Dear 291apichail, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope we will have the opportunity to welcome you again in 2021! Best regards

との提携 TripAdvisor

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  • 498 件のレビュー 2.2/10 快適さ
  • 349 件のレビュー 7.8/10 朝食
  • 254 件のレビュー 8/10 清潔さ
  • 249 件のレビュー 4.6/10 お値打ち度

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周辺の他の施設

Paradisoのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。