ibis Swansea 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,055 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

当ホテルの客室

ホテル所在地

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

HOTEL

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,055 件のレビュー

トリップアドバイザーの評価  3.5/5  1,084 件のレビュー

Great room and hotel location

トリップアドバイザーの評価 5.0/5

whitey1962 ビジネス - トリップアドバイザー認証口コミ

Easy to find free parking outside the front door. Receptionist was pleasant and I was on my way up 2 floors in no time. The room was great with a big shower, big tv, tea maker and a desk with power Good view out the window too Bed was excellent in comparison to the Travelodge bed I had the previous evening

Dear Guest, Thank you for this great review. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We are glad that our location was convenient for your needs. We look forward to welcoming you back on a future occasion. Best wishes, Kate Davies, General Manager

Patrick

トリップアドバイザーの評価 5.0/5

magnwn トリップアドバイザー認証口コミ

Really miseranle when we checked in, but what a great happy smile and welcome. We were soon checked in along with our car. Given a nice ‘red’ double room on the second floor. Room - the usual tea / coffee kettle. It was warm, clean and comfy, nice fresh smell in the room including the bathroom - mirror sparkling along with the chrome. We went down had a meal each - a plateful of good quality food, nothing to complain about. Our ‘check in guy’ came over to see if we were happy with our meals and later cleared up. Patrick, he was brilliant from the moment we steeped into the foyer. Not only with us, he was the same for other guests there. Other staff on duty were the same, it was a pleasure to stop with them! A massive thanks to Patrick & the other staff last night - 15/02/24. Looking forward to staying with you again. 🏴󠁧󠁢󠁷󠁬󠁳󠁿❤️👍🏻

Dear Guest, Thank you for taking the time to let us know your opinion of your recent stay. It's brilliant to hear that you felt warmly welcomed and that our 'red' rooms provided the comfort and cleanliness you deserve. Our team, especially Patrick, is over the moon to know that their efforts to ensure your happiness have not gone unnoticed! We're also tickled pink that the quality of our food hit the spot for you. Your kind words are a pat on the back for our dedicated staff. We're thrilled you're looking forward to your next stay – we can't wait to welcome you back! We look forward to welcoming you back. Best wishes, Kate Davies, General Manager

Weekend in Swansea, we'll one night

トリップアドバイザーの評価 2.0/5

jasonfH722HO Couples - トリップアドバイザー認証口コミ

The hotel from the outside look nice apart from being in the middle of an industrial estate.We book a 2 night break but left after the 1st night on entering the hotel we were greeted with people sitting in there pajamas in the bar sitting drinking it very much had the feel that the hotel was being used for the council to house people and groups of young lads .Not a place go for a weekend break.

Dear Jasonfh, Thank you for taking the time to review your stay. I'm sorry to hear that your experience didn't quite match your expectations. It's unusual for our guests to feel out of place as we aim to provide a welcoming environment for all. I've investigated to whom was sitting in their pyjamas and it was our Swansea university student group. I can only apologise on behalf of these guests. I find it a complete disgrace when guests cannot get dressed in public, however when working with Joe public, it's something we just have to deal with. While we do have a vibrant mix of guests and a lively atmosphere, we ensure that our hotel maintains professional standards at all times. We're proud to be a convenient option for various travellers with our free parking and Wi-Fi, and we're just a hop away from the beach and university. We hope to see you again. Cheers, Kate Davies, General Manager

Fabulous service at the ibis Swansea

トリップアドバイザーの評価 5.0/5

Mike C トリップアドバイザー認証口コミ

I feel compelled to write as I was absolutely bowled over by how friendly and helpful the staff were during my two night visit just before New Year. They could not have done more to ensure my wife and I had a wonderful stay and were so welcoming. Our room, on the quiet car park side, was excellent, spotlessly clean and generous in size. The bed was super comfortable, too. I haven't had such excellent customer service for a very long time ... so it's a huge thank you to all at ibis Swansea

Dear Guest, Thank you for sharing this review of your stay. It's fantastic to hear that you found our team to be super friendly and helpful; we always strive to make our guests feel at home. We're delighted that our clean, spacious rooms and comfy beds provided you with the restful stay you deserved. We're glad you enjoyed the peace and quiet on the car park side, as we aim to ensure a good night's sleep for all our guests. It would be lovely to welcome you again. Wishing you all the best, Kate Davies, General Manager

A fabulous hotel with a great team...

トリップアドバイザーの評価 5.0/5

watson-marsh-uk トリップアドバイザー認証口コミ

In my opinion, this has to be one of the finest mid-range hotels in the UK, from the awesome customer service to the quality of the room and bathroom it was just brilliant. Located on the outskirts of the city of Swansea, adjacent to the main road into the city from the west, the hotel has easy access to all that Swansea has to offer either if you drive in or catch a bus from a stop five-minute walk from the hotel. The car park is free and secure. The main memory that I will take away from my visit to the Ibis Swansea will be the superb customer service from all the team who were professional, efficient and friendly; all willing to go that little extra to make sure that guests have a wonderful stay that exceeds expectations. The room (and bathroom) were well appointed, nicely decorated, well maintained and comfortable with a large modern television and speedy Wi-Fi, comfy bed, great linen, duvet and pillows above all everywhere was spotlessly clean. The reception/bar and restaurant area was welcoming, the bar was well stocked especially liked that the fridge contained bottles of local real ale, a nice touch.

Dear Guest, Thank you for such a positive review. We are delighted to hear that you had a pleasant stay and appreciated our convenient location and easy access to public transport. It's great to know that our team provided excellent service and made your check-in smooth. We take pride in maintaining a clean environment for our guests, and we're glad that it met your expectations. See you again soon. Cheers, Kate Davies, General Manager

との提携 TripAdvisor

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