Mercure Sheffield St Paul's Hotel & Spa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 1,169 件のレビュー

Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

当ホテルの客室

ホテル所在地

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  1,169 件のレビュー

トリップアドバイザーの評価  4.0/5  3,713 件のレビュー

Lovely but basic for how it’s described

トリップアドバイザーの評価 3.0/5

Vikki B Couples - トリップアドバイザー認証口コミ

I stayed here for 2 nights on 23rd - 25th March. The lobby is beautiful but when I got to my room I found it very basic. It was clean, and the bath & shower were great. However, the bed was very uncomfortable and the pillows were hard. It wasn’t a very comfortable couple of nights. Room service was lovely, the food was great. But you don’t really get enough for what it costs. Some of the staff looked a little grumpy, but the receptionists were helpful and the guy who delivered room service was friendly. Overall it was a decent stay, my main concern was the sleeping comfort. It’s right in the centre of Sheffield with everything you need around you. Its location is perfect.

Great customer service

トリップアドバイザーの評価 5.0/5

Mark R トリップアドバイザー認証口コミ

Great customer service. My son booked a romantic Valentine's break, sadly he became unwell with glandular fever so had to cancel. The staff were very understanding and used their discretion to resolve the situation. Really good service.

Dear The Rayboulds Thank you for your nice comments I will make sure these are passed on to all the staff and we hope your son is feeling batter and look forward to welcoming you back to the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

It’s not rocket science

トリップアドバイザーの評価 3.0/5

JDavidCook ビジネス - トリップアドバイザー認証口コミ

Great location looks good but they just miss . Arrived good check in. The room for some reason had a fold up bed made up next to the double. Odd for a single occupant. Avoid the restaurant. Could not dress a salad or provide French mustard with a steak, no cheese! This is a French hotel group! Go next door to Ego. Bar was out of stock of some house wines. Friendly staff.

Dear JDavidCook Thank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear the location was ideal for you. Please accept our apologies regarding the food in the restaurant I will make sure these comments are passed on to the Head Chef. We hope you will visit the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

Mothers day treat

トリップアドバイザーの評価 4.0/5

YvonneR959 ファミリー - トリップアドバイザー認証口コミ

My 2 Daughter's arranged a spa and afternoon tea for mothers day for all 3 of us. Spa reception was really helpful. Slippers, robes and towels were provided along with a locker key. We used the Sauna, steam room, ice room and swimming pool which was really nice. We then went upstairs for the 50 min ishga face and body experience. The lovely Josie explained everything and did the best back massage, facial and head massage I have ever had. I felt totally relaxed. Thank you so much!! Showers and shower gel available along with Hairdryers to dry your hair. Afternoon  tea was a little disappointing as the sandwiches were a little dry and once brought out no one came to ask if everything was ok or if we required more coffee. We decided to order drinks from the bar which were quite expensive and the service was slow and shocking, wrong drinks were brought to the table. The margarita was a short measure and no salt around the glass. Gin had no fruit in it or a straw. Paying top prices you expect better service and decent drinks.

Dear YvonneR959 Thank you for your lovely comments after your recent visit to the Spa for Mother's Day. Great to hear you had a good experience in the Spa and I will make sure your comments are passed onto the staff especially Josie. Please accept our apologies regarding the afternoon tea and the service you received at the bar I will pass these comments to the relevant department manager for them to look into and make sure this will not happen going forward. We hope you will return to the hotel in the near future. Yours sincerely Mercure Hotel and Spa Sheffield

Birthday afternoon

トリップアドバイザーの評価 2.0/5

albertalouburke Friends getaway - トリップアドバイザー認証口コミ

Not as good as what we were expecting.... the igloo was not cold at all it was colder in the pool than in there. The area where the rooms were was not very big, this was a saturday so was quite busy and felt very crowded. There was not much difference in the aroma room and steam room. The treatments - we had the facial and scalp massage - were really good the girls were very professional. The changing rooms were not very maintained loads of towels/robes lying around.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 951 件のレビュー 9.1/10 ロケーション
  • 1,770 件のレビュー 5.5/10 客室
  • 1,435 件のレビュー 7/10 サービス
  • 26 件のレビュー 8.1/10 インターネット
  • 610 件のレビュー 5/10 清潔さ
  • 496 件のレビュー 8/10 朝食
  • 458 件のレビュー 5.7/10 設備
  • 341 件のレビュー 5.6/10 料理

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