Mercure Exeter Southgate Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,106 件のレビュー

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Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

説明

ホテルのその他の情報

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Onsite private parking.

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

当ホテルの客室

ホテル所在地

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

電話番号
ファックス +44 1392 413549

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE GATE HOUSE

Our chef welcomes you to our Gate House Restaurant. Guests can enjoy contemporary British cuisine including locally sourced meat and fresh seafood.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,106 件のレビュー

トリップアドバイザーの評価  4.0/5  3,124 件のレビュー

2024エクセレンス認証

Excellent hotel within walking distance of city centre and cathedral

トリップアドバイザーの評価 5.0/5

szd55pilot トリップアドバイザー認証口コミ

I enjoyed an excellent 2 night stay in this hotel in Exeter. It's about 25 mins walk from St David's station or a short taxi ride. Easy walking distance to the cathedral area or city centre shopping area. The staff were very friendly and super helpful. I needed to get a document printed and it was simple c/o reception staff - thank you so much, a great help! Breakfast was fine, usual selection of hot & cold buffet foods including some continental options. The bar area is older style (welcomed) and relaxing. The entrance is opposite to the side facing the large roundabout - took me a while to find it. The room (privilege) was great, lots of space, a proper desk, walk in shower and clean. Decor in good shape, windows overlooking trees and it was super quiet at night. All in all a great place for a short stay, highly recommended.

Excellent 4* city center hotel.

トリップアドバイザーの評価 5.0/5

kkenny26 トリップアドバイザー認証口コミ

Superb location or a reasonably priced 4*, close to the quay with all the restaurants and views. Lovely rooms and very special pool with the usual facilities. We were 6 celebrating a 21st birthday, staff not only reserved a breakfast table but bent over backwards to assist in making the surprise special. Compliments to the staff that were working on 21st March 2024. Bar area is comfy and inviting, reception area luxurious and spacious. This was our second stay and will be our go to hotel in Exeter, especially as they offer dog friendly rooms. Highly recommended.

Thank you for leaving a review with us and we are glad to see you enjoyed your stay with us. We look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Thank you Martyn!

トリップアドバイザーの評価 5.0/5

512emmarandall トリップアドバイザー認証口コミ

Stayed here as a family of 3 and the hotel was well equipped for families and the egg hunt was a nice touch. I wanted to mentioned Martyn at the front desk, as he has brilliant customer service and made our trip memorable. Thank you very much, you are a star and a credit to the hotel!

Thank you for leaving a review and we are glad you enjoyed your stay. I will make Martyn aware of your lovely messages and we look forward to seeing you again. Kind regards Jake Mountford | Duty Manager

Quick check in and friendly staff, but rooms need improvement!

トリップアドバイザーの評価 3.0/5

Effykins ファミリー - トリップアドバイザー認証口コミ

We first want to highlight that the check-in was very simple and straightforward. This meant we could settle into our room quickly, which was appreciated. The same could be said for the checkout, it was very prompt and meant we could leave to continue our day in Exeter. The staff were very friendly and helpful, and were accommodating to any changes we wanted to make to the room. However, the only way we could describe our room was shabby. There were marks all over the walls, and stains throughout the carpet. The fridge was also not particularly clean. Furthermore, there was a very unpleasant drain smell in the lobby of the hotel which made entering the hotel, not the most welcoming experience. We will say, however, that the bathroom was spotless. The room was relatively soundproof, and the blackout curtains were very good. The hotel is in an ideal location, and the staff are a credit to the establishment. But our room could be improved as it needed much TLC. We did not feel that the room was worth what was being charged considering the state of it.

Thank you for leaving a review and I'm sorry to hear that your stay was not to our normal standard. I will communicate this to the departments involved and we hope you will stay with us again. We do appreciate the lovely messages to our staff Kind regards Jake Mountford | Duty Manager

Disappointing

トリップアドバイザーの評価 2.0/5

Kirstilechem トリップアドバイザー認証口コミ

The smell of drains upon entering the hotel foyer isn’t the best welcome, add to that there was a lady complaining about the ‘cleanliness’ of her bed linen when we were checking in, not the best start to a 4 night stay. The whole place needs a good clean and some fresh air throughout, the food is not worth the money, the furniture in the restaurant is tatty and worn, beds and pillows uncomfortable. Good points were that in the room there was a good shower with nice hot water and the air conditioning worked. We were also grateful to have an interconnecting room with a family member.

Thank you for leaving us a review of your recent stay with us. I am really sorry to hear that you weren't entirely satisfied with your stay and would like to thank you for your valuable feedback which I will pass on to the departments to reflect on. We are committed to continually improving our services so thank you again. I hope to welcome you back in the future Jake Mountford | Duty Manager

との提携 TripAdvisor

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