Mercure Cardiff Holland House Hotel & Spa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,011 件のレビュー

Mercure Cardiff Holland House Hotel & Spa - Image 1
Mercure Cardiff Holland House Hotel & Spa - Image 2
Mercure Cardiff Holland House Hotel & Spa - Image 3
Mercure Cardiff Holland House Hotel & Spa - Image 4

説明

ホテルのその他の情報

  • On-site leisure facilities including an 18-metre pool

  • Fully-functioning gym, sauna, steam room and more

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

当ホテルの客室

ホテル所在地

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

GPS:51.483986, -3.167448

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,011 件のレビュー

トリップアドバイザーの評価  4.0/5  3,751 件のレビュー

2023エクセレンス認証

Disgusted

トリップアドバイザーの評価 1.0/5

aardvarktraveller トリップアドバイザー認証口コミ

We are disgusted. My husband is a platinum Accor member and we booked this the day before the pre sale of Springsteen tickets. We booked this hotel as my husband is a blue badge holder and he needs a hotel car park. Got there to be told the hotel was over booked and we had been bounced out of the hotel and booked into the Park Plaza. We were told they had sent an email in April. No such email had arrived so they lied. We were told no points of either type would be awarded on Accor Loyalty and there was no such thing as a guaranteed booking. What an absolute pile of Pooh. On top of that all hotels in Cardiff were sold out the same day as presale tickets. So how come the mecure were able to rebook us last month into the Park Plaz There’s a lot of questions for mecure and Accor to answer here.

Avoid the food and use hotel as a base

トリップアドバイザーの評価 3.0/5

CharlotteWater Friends getaway - トリップアドバイザー認証口コミ

The hotel boasts a convenient location, arrival impressive and the rooms are very spacious. That said there are flaws that would make me think twice about rebooking. 1) The restaurant- awful food, two course dinner was very limited on paper filthy menu, open canteen style (not very luxurious) and quality of food not good. 2) The spa - the treatment and relaxation rooms amazing. The pool area and downstairs facilities dirty, over crowded and not luxurious 3) The room - only complaint is it’s hotter than the sun. Air con didn’t work and windows don’t open 4) The Breakfast - paid extra for room service. I left half the breakfast, very cheap quality food

Beware additional charges and reception queue

トリップアドバイザーの評価 3.0/5

Matt M ファミリー - トリップアドバイザー認証口コミ

Overall, my experience at the Mercure Hotel Cardiff was a mix of highs and lows. The bar area exuded a pleasant ambiance, perfect for unwinding after a long day. However, I was taken aback by the unexpected swimming pool charge of £10 per person per entry, which was not disclosed on the Mercure website. Additionally, the inconvenience of two out of four lifts being out of order was disappointing. On the brighter side, the hotel boasts a convenient location and the reception staff were friendly and helpful, despite the perpetual queues. However, the steep breakfast price of £16 per person might deter some guests (The Little Man Cafe is great - 10 minutes walk).

Lovely experience

トリップアドバイザーの評価 5.0/5

Tia R トリップアドバイザー認証口コミ

Ruth is a nice friendly woman and I would say she is So nice thank you Ruth for the best time in the hotel. Had the best nights all we want to do is stay more and more thanks Ruth. You made our stay one of the best experience ever and I can’t wait to stay again.

Absolutely awful.

トリップアドバイザーの評価 1.0/5

Sarah L トリップアドバイザー認証口コミ

Very poorly run. The second you arrive there is only 2 people at the front desk and you are stood waiting 40 mins in a line to check in. Considering you’re paying £200+ a night you’d expect your room to be clean. Broken chairs, Stains everywhere and a TV that doesn’t work. I also ordered and pre payed for a ‘birthday package’ as a surprise for my husband and when we arrived to the room it wasn’t there. tried to ring front desk and multiple other departments but it is impossible to get through. Will not book here again.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,253 件のレビュー 7.8/10 ロケーション
  • 2,613 件のレビュー 7/10 客室
  • 1,910 件のレビュー 7.5/10 サービス
  • 34 件のレビュー 7.6/10 インターネット
  • 1,067 件のレビュー 6/10 清潔さ
  • 908 件のレビュー 5/10 設備
  • 762 件のレビュー 7.1/10 朝食
  • 734 件のレビュー 5.9/10 ウェルネス・温泉エリア

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