ノボテルカイロエルボルグ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 489 件のレビュー

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3 Saraya El Gezira street, Zamalek, 11211 カイロ, エジプト

説明

ホテルのその他の情報

  • フィットネスセンターと屋外プール

  • ジャグジー、健康増進を目的としたスパ施設

  • ナイル川を一望する屋上のプール

  • カイロタワーまで徒歩10分

  • カイロ空港から車で30分

当ホテルの客室

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ホテル所在地

ノボテルカイロエルボルグ

3 Saraya El Gezira street, Zamalek
11211 カイロ
エジプト

GPS:30.04441, 31.22604

電話番号
ファックス +20 2 27356724

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  489 件のレビュー

トリップアドバイザーの評価  4.0/5  1,527 件のレビュー

Novotel

トリップアドバイザーの評価 5.0/5

sreepreethi s トリップアドバイザー認証口コミ

We stayed four night at Novotel El Borge in March Both tge times we got a room with a awesome view facing Nile River. The experience with staff was very pleasant. Vereena was very helpful at the reception. One thing I would like to mention is that the hotel is located right on River Nile and is in a busy location.It can get a bit noisy at night and the windows are not sound proof

Dear our valuable guest Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Sincerely Abdellatif GEBRIL General Manager

Good hotel and friendly staff. Too bad for the noice

トリップアドバイザーの評価 3.0/5

155markusv トリップアドバイザー認証口コミ

It is hard for me to give the hotel the right amount of stars. It would be 4/5 without the disco boat infront of the hotel (not from Novotel). But it would be 1/2 for the rooms facing the Nile because of the noise from the disco boat. But that would not be fair for the good quality of the rooms, location and the staff. We got a nice upgrade to a beautifull suite on the Nile. Everything was perfect till around 22:00 hour. Than the disco boat began....the noice lasted till 04.30 hour in the morning. I was awake the whole night till i asked the reception for a different room. They helped me very nicely. Compliments! The rooms on tje city side did not have the extreme noice so that room was good for us. Unfortunately all the suites are on the Nile. The breakfast was good in our opinion. We also had no problems with the Wifi or smoke in a room. It is a shame that the disco boat is there....otherwise i would come back for sure! It is a beautiful hotel with very friendly and professional staff. Or they should upgrade to soundproof glass etc for the suites?

Dear Mr. Mark, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics And kindly accept our sincere apology for the outside noise, Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Abdellatif GEBRIL General Manager

Average

トリップアドバイザーの評価 3.0/5

Climber539185 トリップアドバイザー認証口コミ

The hotel was clean and upto the standards of a 4 star hotel .. swimming pool water was not warm enough my kids felt very cold within 5 min .. breakfast was not great selection , the falafel had no taste .. dinner was highly priced . We were very disappointed that they didn’t inform us the mini bar was on charge and we used it for couple of drinks and we got the bill of 1300 EGP. We felt like it was a scam . At least they could have informed us while check in .. and I’m ok to pay for whatever we drank , but again too pricey for couple of drinks ..

Dear Mr. Climber, We first would like to thank you for choosing our Novotel Cairo El Borg for your holidays in Cairo and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Kindly accept our sincere apology for the inconvenience happened during your stay and look forward for another soonest chance to enhance your impression. With all respect, Abdellatif GEBRIL General Manager

I don't recommend unless you are a smoker

トリップアドバイザーの評価 1.0/5

M M トリップアドバイザー認証口コミ

Horrible, not dated and very dirty. Lots of people smoking everywhere. We couldn't even eat without having cigarettes all around us. We had to change the room 3 times as they were very dirty or things broken. I wouldn't recommend at all less you are a smoker.

Dear Precious guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo El Borg. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Kindly accept our sincere apology for the inconvenience happened during your stay, and we would like to hear more details about your stay experience including the room number and period of your stay, so please send us on mai.salah@accor.com for our concern and action. Look forward to hearing from you and wish you a great day, Best Regards, Abdellatif GEBRIL General Manager

Relaxing trip

トリップアドバイザーの評価 5.0/5

Ola G トリップアドバイザー認証口コミ

An amazing stay, very warm and nice stay .. Makes u feel like home. Rooms, restaurants are very clean, their service is a ten. special mention to Abdullah, Verena and Mohammed for their amazing welcoming and help. Waiting eagerly to repeat the experience.

Dear Ola, Thank you for making our Novotel Cairo El Borg Hotel your choice hotel and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager

との提携 TripAdvisor

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周辺の他の施設

カイロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。