メルキュールブダペストシティセンターホテル 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,321 件のレビュー

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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 ブダペスト, ハンガリー

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ホテルのその他の情報

  • 市の中心という絶好の立地

  • 新しいデザインのスーペリアルーム

  • 客室に無料のコーヒー / ティーメーカーをご用意

  • ホテル全館でWi-Fiが無料

  • 親しみやすい、一流のスタッフ

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ホテル所在地

メルキュールブダペストシティセンターホテル

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 ブダペスト
ハンガリー

GPS:47.494183, 19.052557

電話番号
ファックス +36 1 485 3111

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,321 件のレビュー

トリップアドバイザーの評価  4.0/5  702 件のレビュー

Perfect stay in Budapest

トリップアドバイザーの評価 5.0/5

RobertK2462 トリップアドバイザー認証口コミ

A big thank you for my perfect stay. I had a wonderful room and the service was also excellent. I really liked the Winestone restaurant, which offers a wide variety of local and international dishes. The cleanliness in the room and bathroom was exceptionel.

Dear RobertK2462, Let me express my heartfelt thank you for your outstanding review. I am delighted that your assigned room was convenient for you and it is also gratifying to read that our ambitious and courteous staff provided the excellent service that we strive for. I am thrilled to see your compliments concerning our restaurant as such wonderful feedback ensures all of us that we are on the right path. Last but not least, your kind words about cleanliness are also greatly appreciated. It was a pleasure having you as our guest, and we eagerly anticipate the opportunity to welcome you back to our hotel in the future! Best regards, Róbert Kovács General Manager

Building works

トリップアドバイザーの評価 3.0/5

garystewart409 トリップアドバイザー認証口コミ

I have stayed at this hotel before so obvious was happy with it. But this time there was a problem with builders starting work at 7am outside your window. The answer would have been to shut the Windows and turn on the air conditioning but the air conditioning is turned off to the rooms. The staff were helpful and did move us to quieter rooms which were not as bad though you could still hear the noise but it is difficult to recommend this hotel to anyone who wants to sleep beyond 7am.

Dear garystewart409, Thank you for choosing our hotel for your recent visit and for sharing your feedback with us. I truly appreciate your continued patronage and am pleased to learn that your previous experiences with us have been satisfactory. However, I apologize for any inconvenience caused by the ongoing neighboring construction works during your recent stay. While these works are beyond our control, please rest assured that we are actively keeping in contact with the responsible parties and representing the interests of our guests and the hotel. At the same time, I am pleased to note that we were able to promptly address the issue by arranging a room change, ensuring a more comfortable experience aligned with your expectations. We value your honest response and hope to have the pleasure of welcoming you back to our hotel for a more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Hottest place to be!

トリップアドバイザーの評価 1.0/5

OnAir23092401137 Couples - トリップアドバイザー認証口コミ

This is a hotel that prioritises profit over customer comfort and sleep. In warm weather the rooms on the top floors are unbearably hot. The company has chosen to not allow the air conditioning to work until they decide it is summer. It was 22 degrees today. Our whole weekend has been ruined by lack of sleep. Staff will flit between telling you it is broken or the truth- management won’t allow it. If you ask for a fan, they will tell you they will send one- it doesn’t arrive. You can only open the windows crack - you then have to contend with real noise from industrial bins being emptied at around 5:30 am - with the windows closed you may be able to sleep through this. Dreadful.

Dear OnAir23092401137, Thank you for taking the time to share your feedback following your recent stay at our hotel. While receiving feedback of this nature is never easy, I want to extend my sincere appreciation for sharing your thoughts with us. Guest satisfaction is of paramount importance to us, and we take all responses seriously, especially when they indicate dissatisfaction. I sincerely apologize for any discomfort you experienced due to the temperature in your room and the operation of our air-conditioning system. We acknowledge that comfort preferences vary from person to person, and I am truly sorry if you felt the temperature of your room fell below your expectations. Your remarks are valuable to us, and we will certainly consider them for future improvements as part of our ongoing commitment to exceeding our guests' expectations every day. While I wish your experience with us had been better, I genuinely hope to have the opportunity to welcome you back to our hotel for a more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Good hotel with great location

トリップアドバイザーの評価 4.0/5

farhad3567 トリップアドバイザー認証口コミ

I would like to mention the advantages of the hotel first, excellent location, good breakfast, clean room. But the flaws of the hotel were the small room and the slightly rude staff,On weekends, the noise outside the hotel is a bit annoying.

Dear farhad3567, Thank you so much for sharing your experience following your recent stay at our hotel. I am delighted to hear that you appreciated our hotel's convenient location, delicious breakfast offerings, and commitment to cleanliness. Providing a pleasant experience for our guests is our top priority, and it is rewarding to know that we succeeded in these areas during your visit. Your constructive feedback regarding the room size is greatly appreciated, even if it was smaller than expected. We recognize the importance of warm and helpful interactions with our guests and we apologize for any shortcomings in this aspect. Please rest assured, we will address your concern to maintain the high standards we strive for. As a downtown hotel, we understand that noise disturbances can occur, and we apologize for any inconvenience this may have caused. Acknowledging the importance of a comfortable and peaceful stay, we deeply regret falling short of your expectations in this regard. Thank you again for your valuable thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Róbert Kovács, General Manager

Lovely hotel at a great location

トリップアドバイザーの評価 5.0/5

Chrkol トリップアドバイザー認証口コミ

Nice hotel in the centre of Pest and very convenient for visiting the attractions etc. Breakfast was great with a big variety of cold and hot dishes. Beds comfortable, room clean and quiet. Reception was helpful and arranged for a packed breakfast the day we were flying as our flights was early in the morning.

Dear Chrkol, Thank you very much for taking the time to share your feedback with us! I am thrilled to learn that you had a wonderful experience during your stay at our hotel and that our location was convenient for exploring Budapest's attractions. It is fantastic to hear that you appreciated our breakfast offerings and that you found your room to be comfortable, clean, and quiet. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests. Therefore, we are honored that you appreciated our efforts regarding the arrangement of the take-away breakfast. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Kind regards, Róbert Kovács General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 13 件のレビュー 8.2/10 インターネット
  • 659 件のレビュー 8.1/10 朝食
  • 656 件のレビュー 3.7/10 快適さ
  • 443 件のレビュー 8.3/10 清潔さ
  • 240 件のレビュー 4.9/10 設備

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