ソフィテルドバイザパーム 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,254 件のレビュー

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The Palm Jumeirah, East Crescent road, 55558 ドバイ, アラブ首長国連邦

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ホテルのその他の情報

  • 客室、スイートルーム、家具付きレジデンス

  • 6つの屋外プール、プライベートビーチ

  • 受賞歴のあるスパ、ウォータースポーツの設備、屋上テニスコートをご利用いただけます。

  • 有名なパームジュメイラ島にあります

  • 10軒以上のレストランとバーをご用意しています

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ホテル所在地

ソフィテルドバイザパーム

The Palm Jumeirah, East Crescent road
55558 ドバイ
アラブ首長国連邦

GPS:25.14025, 55.13242

電話番号
ファックス +971 4 455 6670

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,254 件のレビュー

トリップアドバイザーの評価  4.5/5  14,901 件のレビュー

Wonderful hotel

トリップアドバイザーの評価 5.0/5

girls9 トリップアドバイザー認証口コミ

We had been meaning to stay here for a while. Finally did and it some how even exceeded expectations. We stayed in a palm one bedroom suite. 3 adults fine , spacious . The room and block felt virtually brand new , the room was beautiful , had our own reception which has great staff. The lounge that was included , we got breakfast, afternoon tea and pre snacks and drinks before dinner , really great food and drinks and again good staff. The pool area , there were a few and large however it was half term so a lot of children and busy. So we chose to sat on the beach which was tranquil and you could walk forever . Right next door to the Atlantis the royal too. The spa that was also included was great in the evening when the sun was going down . Big shout out to Subash in our suite reception he was extremely welcoming and also when we forgot all of our shoes some how at check out and I went back he really helped me get them back and wouldn’t even let me walk to reception, took me back on the buggy. Overall great stay and we will be back.

Nice kid friendly stay

トリップアドバイザーの評価 5.0/5

kevinsB2716RE トリップアドバイザー認証口コミ

Nice, hôtel nice, facility Kids friendly. We enjoyed our stay for 3 night . Beautiful view. Staff is doing an amazing job. Everything is clean and EVERY one is respectfull as usual in dubai. We will be back next year for sure . 2 adult 2 children

Not recommended for childfree couples

トリップアドバイザーの評価 3.0/5

LottiH トリップアドバイザー認証口コミ

The hotel is nice enough, however our experience wasn’t one of luxury or tranquility as portrayed on Insta or on their website. It really is a nice family hotel, but not ideal for couples without kids. The breakfast buffet was chaotic with too many people and extremely loud with screaming children. It felt like an All-inclusive in Spain, nothing remotly luxurious about it and we couldn’ wait to get breakfast behind us daily. Of the many pools at the hotel of which all but one are kids pools, the main pool is also being taken over by families with children including toddlers. So for those seeking a more quiet holiday, there is only a small ‘quiet’ section of beach for people above the age of 12, however this rule is being ignored by guests and staff unfortunately. The food in the restaurants was ok, however they are - in comparison to other hotel restaurants that we visited - tired looking, loud, empty and lacking (again) the fine dining and atmosphere that is being portrayed by Sofitel online. The hotel room was big but also a bit tired looking. The service was good and attentive. Conclusion: good family hotel, but not as luxurious or serene as expected. For us not worth the money we paid and we will not return.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Surely worth a second stay!

トリップアドバイザーの評価 5.0/5

EFK70 トリップアドバイザー認証口コミ

Great views, beautiful resort, and luxurious suite with lots of amenities and comforts. The butler service and lounge access as well as many room perks make the stay much more enjoyable and special. The hotel has several dining options, all of which we tried offered good service and amazing choices. This is a different style of resort for the Palm Jumeriah in Dubai, with an understated luxury in place of the other Dubai "luxury in your face" hotels. Mostly recommended for families with children and couples in the adult only rooms and suites.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Amazing

トリップアドバイザーの評価 5.0/5

AsselA8 トリップアドバイザー認証口コミ

Really wonderful place. We spent great time as a family with children. The staff is very helpful and nice. All the restaurants were offering great quality food options. I ‘d like to thank in particular Milan from the world eatery restaurant and Rio from the Moana seafood restaurant for their hospitality.

Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 17 件のレビュー 7/10 インターネット
  • 1,836 件のレビュー 8.3/10 料理
  • 922 件のレビュー 8.8/10 設備
  • 817 件のレビュー 9/10 雰囲気
  • 719 件のレビュー 8.2/10 快適さ

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