Novotel Abu Dhabi Al Bustan 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,268 件のレビュー

ベストレートをお約束
Novotel Abu Dhabi Al Bustan - Image 1
Novotel Abu Dhabi Al Bustan - Image 2
Novotel Abu Dhabi Al Bustan - Image 3
Novotel Abu Dhabi Al Bustan - Image 4
Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, United Arab Emirates

説明

ホテルのその他の情報

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

当ホテルの客室

ホテル所在地

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

電話番号
ファックス +971 2 501 6333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,268 件のレビュー

トリップアドバイザーの評価  4.5/5  2,745 件のレビュー

Never Again !

トリップアドバイザーの評価 2.0/5

Preethi C トリップアドバイザー認証口コミ

Our stay at Novotel Abu Dhabi Al Bustan for two nights left much to be desired. To begin with, there was no assistance provided with our luggage upon arrival. Despite booking two rooms and requesting an early check-in, the staff at the check-in counter appeared inexperienced, resulting in a longer-than-usual process. Only one room key was provided initially, with the promise of the second room being prepared later. Upon returning to the hotel later that evening, we were shocked to find the second room occupied by belongings from another guest—an oversight indicative of carelessness on the part of the staff. Despite bringing the issue to their attention, the compensation offered—a complimentary dinner—was not of interest to us. The rooms themselves were disappointingly basic, with furniture showing signs of neglect such as stains and chipped wood. The breakfast offered was average, and basic amenities such as disposable water bottles were not provided for guests. Ultimately, our experience fell far short of expectations, and we regretted spending money on this property. Its distant location from the city center necessitated lengthy taxi rides of at least 30 minutes to reach any desired destination. We would not recommend this place to others.

Dear preethic, Thank you for being our guests at Novotel Abu Dhabi Al Bustan, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will give us the opportunity to change your impression of Novotel Abu Dhabi Al Bustan or Restaurant should your travels bring you back to Abu Dhabi in the future. Sincerely, Mourad Brahmi General Manager

Pleasant welcoming and stay

トリップアドバイザーの評価 5.0/5

Rugile G トリップアドバイザー認証口コミ

Hritika was a great host, thanks for taking care of us and helping get us a nice room :)) Overall - very clear, room service is amazing, got us everything we need in a split second! Facilities have gym, spa and pool which is a delight especially after a long day out in the city.

Dear Rugile G, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your review here. I am delighted to read that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

NOT ADVISABLE HOTEL AT ALL 👎🏻👎🏻👎🏻

トリップアドバイザーの評価 1.0/5

Nour A トリップアドバイザー認証口コミ

The check in was very bad the room was not well maintained in term of the facilities, the TV is NOT working, NO Praying mat, NO iron if you need anything you should call at least 5 times to answer the calls or to deliver the request, it’s very bad experience I COULD RATE THIS HOTEL AS ZERO STARTS

Dear azzamn, Thank you for staying with us and for taking the time to share your feedback. I am sorry to hear about your experience and have shared your feedback with our team so we may continue to improve our level of service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will give us another opportunity to change your impression of Novotel Abu Dhabi Al Bustan when your travels bring you back to Abu Dhabi in the future.

Dissapointing..

トリップアドバイザーの評価 2.0/5

Joshua M ファミリー - トリップアドバイザー認証口コミ

Extremely dissapointing…. Breakfast was moderate, hotel staff very unpleasant Furniture in rooms not maintained and chipped . The hotel does not cater to the basic needs of tourists like a disposable carry water bottle to take away , staff don’t even help out with luggage for the guests … hotel is always busy..

Dear Joshua M, Thank you for being our guest at Novotel Abu Dhabi Al Bustan, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As regards 'disposable water to carry", at Accor and Novotel we are deeply committed to our global sustainability efforts; therefore, we have removed the single use plastic from our rooms. This may have been uncomfortable experience on a personal level; however, many of our guests are favouring our efforts in driving sustainable hospitality, and we will continue in that direction. Sincerely, Mourad Brahmi General Manager

Very good hotel

トリップアドバイザーの評価 5.0/5

Ahmed H トリップアドバイザー認証口コミ

My frist time expires in novotel al bustan hotel is amazing my stayed and housekeeping service is very nice and clean food is good staff are very friendly and helpful I really appreciate guys your service so I would like to thank housekeeping mr resham and sanam both staff are very professional think you guys keep it up

Dear Ahmed H, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for taking the time to share your experience with us here. I am glad to know that your stay was enjoyable and look forward to welcoming you back again soon. Best regards, Mourad Brahmi General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,357 件のレビュー 9/10 ロケーション
  • 3,599 件のレビュー 8.2/10 客室
  • 6,311 件のレビュー 9.4/10 サービス
  • 40 件のレビュー 9.5/10 インターネット
  • 2,298 件のレビュー 8.5/10 清潔さ
  • 1,060 件のレビュー 8.9/10 料理
  • 907 件のレビュー 9/10 朝食
  • 823 件のレビュー 8.6/10 設備

Powered by Trustyou

周辺の他の施設

Abu Dhabiのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。