ノボテルリバプールセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,457 件のレビュー

ノボテルリバプールセンター - Image 1
ノボテルリバプールセンター - Image 2
ノボテルリバプールセンター - Image 3
ノボテルリバプールセンター - Image 4

説明

ホテルのその他の情報

  • リバプールワンに近い中心部の立地

  • Leisure facilities including swimming pool, Sauna and gym

  • グリーンキー認証ホテル

  • リバプールライムストリート駅から1.6km

  • Q パークハノーバーストリートは、ノボテルのお客さまに限り事前予約することで 30 %割引でご利用いただけます。

当ホテルの客室

ホテル所在地

ノボテルリバプールセンター

40 Hanover Street, Merseyside
L1 4LN リバプール
イギリス

GPS:53.403169, -2.984534

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,457 件のレビュー

トリップアドバイザーの評価  4.0/5  3,188 件のレビュー

Terrible

トリップアドバイザーの評価 1.0/5

BMC40 トリップアドバイザー認証口コミ

Very disappointed. The room was most definitely not up to standard, There were stains on the carpet, the drawers were broken and the drinking glasses were disgustingly dirty. The room was far too warm, even with the window open, so hot that it was impossible to have a decent night’s sleep. The pool was overcrowded, and full of children, jumping in and out of the pool, and the noise level was too much, and yes I do understand that it’s half term, and I do have children, but I would expect that they would have an ‘adult’s only’ time period for the pool, so that you can actually enjoy your swim. Needless to say we will never stay here again, and may I suggest that you give your reception staff a refresher course in customer care, as that too was disappointingly bad.

Dear BMC40, We are truly sorry to hear about your disappointing experience at our hotel. We sincerely apologize for the cleanliness issues in your room and the overcrowded pool area. At Novotel Liverpool Centre, we strive to maintain high standards of cleanliness and provide a relaxing environment for all our guests. We are a family orientated hotel. We will address the concerns you raised with the relevant teams to ensure improvements are made. Please accept our apologies for falling short of your expectations. We appreciate your valuable feedback and will take this as an opportunity to enhance our services. Thank you for bringing these matters to our attention. Sincerely, Novotel Liverpool Centre

Great central hotel

トリップアドバイザーの評価 5.0/5

sallysH943OL Couples - トリップアドバイザー認証口コミ

Great central hotel, we have stayed here a few times over the years and it’s always very welcoming and the staff are friendly. Rooms are spacious and comfortable and are cleaned to good standard. The bar/restaurant on site is lovely and reasonably priced. The pool area is great but we didn’t use it this time. Love the late check out too always comes in handy after a Saturday night. Parking is right next door in a secured carpark which you get a discount from the hotel for.

Dear Sally, thank you for your kind review and for choosing to stay with us repeatedly. We are delighted to hear that you found our hotel welcoming, with friendly staff and comfortable, clean rooms. It's great to know that you enjoyed our bar/restaurant and the convenient parking arrangement. We appreciate your feedback on the pool area and the late check-out option. We look forward to welcoming you back on your next visit. Warm regards, Novotel Liverpool Centre

Afternoon tea

トリップアドバイザーの評価 2.0/5

sazz91 トリップアドバイザー認証口コミ

Booked afternoon tea for my partner and I for our anniversary. Service was poor no members of staff to be found. They didn't explain what food was included on the menu or asked if we had any allergies. When we wanted another drink we waited over 15 mins for a staff member to walk by so we could ask for another drink we where under the impression hot drinks where unlimited and was told we only had 1 serving each. The staff member forgot to tell us this information and the price for a small pot of tea (which was only half filled) and a medium latte was not worth the price. Not even worth mentioning about the food. Overall not good service or worth the money.

Quiet and comfortable

トリップアドバイザーの評価 5.0/5

Storey10Oliver ファミリー - トリップアドバイザー認証口コミ

Stayed for one night in February. Very impressed and will stay again. We arrived a bit early so went for a drink and game of pool in the bar. The receptionist kindly came and found us as soon as our room was ready. Very comfortable beds and very quiet considering the central location.

The standard you expect from an Accor hotel.

トリップアドバイザーの評価 5.0/5

ianmT2528XV Solo travel - トリップアドバイザー認証口コミ

Well situated in Hanover Street for Albert Dock, Liverpool One and many restaurants. Welcoming, helpful staff on reception, bar and restaurant. Plenty of variety for breakfast. Good standard rooms. Spa and pool in the basement. Always my go to hotel in Liverpool and never had any complaints.

との提携 TripAdvisor

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