ノボテルバリヌアドゥアホテル&レジデンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,147 件のレビュー

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Jl Pantai Mengiat, BTDC Complex Po Box 116 NUSA DUA, インドネシア, 80363 バリ, インドネシア

説明

ホテルのその他の情報

  • オープンエアレストラン「ザスクエア」

  • 各種ビーチアクティビティ、ウォータースポーツ

  • リラックスできるスパ、レジャー施設

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ホテル所在地

ノボテルバリヌアドゥアホテル&レジデンス

Jl Pantai Mengiat, BTDC Complex Po Box 116 NUSA DUA, インドネシア
80363 バリ
インドネシア

GPS:-8.808674, 115.225371

電話番号
ファックス +62 361 8480556

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,147 件のレビュー

トリップアドバイザーの評価  4.0/5  3,857 件のレビュー

Good choice for holiday

トリップアドバイザーの評価 5.0/5

quynh b トリップアドバイザー認証口コミ

The hotel is very clean, nice staff. Thank Ms Syaicom with warm welcome my family. There is a big swimming pool my children enjoy and love so much as well as delicious food with reasonable price. They supply the shuttle bus to the beach every 15 minutes and shuttle to the shopping counter. There are a lot of fun besides shopping mall. We can find restaurant, water blow, theatre…. It’s compound and very beautiful.

Customer Service

トリップアドバイザーの評価 5.0/5

alexandra d トリップアドバイザー認証口コミ

We base our high rating solely on customer service. Would like to name a particular employee / receptionist Vena P. Aprilia. My husband lost an item of value and Vena made every effort to assist us in recovering the item, Vena certainly went over and above her duties. We travel frequently this level of customer service is difficult to find. Thank you to all the staff at Novotel particularly to Vena P.Aprilia

Dear AlexandradH2728VQ, Greetings from Novotel Bali Nusa Dua Hotel & Residence! We are delighted to receive your positive feedback and are very pleased that the services provided by our staff exceeded your expectations. We are especially grateful for your kind words about Vena P. Aprilia. Her exceptional efforts in assisting you and your husband with recovering a valuable item truly represent the level of dedication we strive for. We appreciate you highlighting the extraordinary service she provided. The recognition from our guests is the best reward we could receive, and we are grateful for your compliments. Thank you for choosing to be a part of our Novotel family. We look forward to welcoming you back in the future, and rest assured that Novotel Bali Nusa Dua Hotel & Residence will always be your home away from home. Kind Regards, Christophe Bernard Keramaris General Manager

Very strict with Accor members

トリップアドバイザーの評価 1.0/5

Marky B ファミリー - トリップアドバイザー認証口コミ

Advised by Square restaurant that we are now allowed to take our meals for take away when discounted 50%. Wife and I are both Accor members. Wife was mauled to death by mosquitoes during dinner. Advised by the restaurant only for dine in but we did dine in and did not finish. We ate abit of everything. They let use take the food away this one time but won't be returning. We never had this issue at Novotel Benoa.

Dear Mr. Marky, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. First of all, please allow me to express my sincerest apologies in regards our team service that did not meet your expectation. Pak Andi our Food and Beverages manager has been met you about your concern. We strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

We will come back

トリップアドバイザーの評価 5.0/5

Fela L トリップアドバイザー認証口コミ

Great stay, we enjoyed the special treatment from all staff. We received a room upgrade to apartment 1 bedroom, the room was spacious, comfy and clean. Since I travel with family (especially with baby), it is the best room option, there is a fridge and mini kitchen. Breakfast is good with lots of variety. We love the swimming pool, th shade from the trees, and the kiddy pool. We will surely come back and stay longer. Some advice, don't follow google maps while coming here, it leads you to the road behind it.

Dear 978felal, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and that our team provided you with special treatment throughout your visit. We are delighted that you appreciated the room upgrade to the one-bedroom apartment, finding it spacious, comfortable, and clean. It's wonderful to hear that the amenities, including the fridge and mini kitchen, were convenient for your family, especially with a baby. It's fantastic to know that you enjoyed the breakfast offerings and found the variety to your liking. We're also pleased to hear that you and your family enjoyed the swimming pool, including the shaded areas and the kiddy pool. Thank you for your valuable advice regarding navigation to our hotel. We will take note of this and ensure that our guests receive clear directions to avoid any confusion. We look forward to welcoming you back for another enjoyable stay in the future, and we hope to make your next visit even more memorable. Warm Regards, Christophe Bernard Keramaris General Manager

Happy and Enjoyed

トリップアドバイザーの評価 5.0/5

OnAir57338540782 トリップアドバイザー認証口コミ

lovely hotel with the breakfast was very good meal and a lot of variety local and international food very delicious yet there the ala carte menu and the thime night buffet dinner was wonderful with the price was not really expensive ...very good experience when i was enjoy the beach club with the cocktail recommended from the wonderful staff and friendly , for sure i will be back and stay with Novotel Bali nusadua...

Dear Mr. / Mrs. On Air, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you to share your recent stay experience with us. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your comments regarding staff, food, and the hotel facilities are truly valued. Thank you again for sharing your experience, we look forward to welcome you back on next year to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。