グランドメルキュールザヒルズロッジ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,427 件のレビュー

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説明

ホテルのその他の情報

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

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ホテル所在地

グランドメルキュールザヒルズロッジ

ソールズベリーロード1、コーナーウィンザーロード, シドニー, オーストラリア
2154 CASTLE HILL
オーストラリア

GPS:-33.730104, 150.973204

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOBLES RESTAURANT

シェフのライアン ゲッケが、あらゆるお客さまにご満足いただけるメニューをご用意しております。上質のアラカルトメニューだけでなく、気軽に食べられるメニューもお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,427 件のレビュー

トリップアドバイザーの評価  4.5/5  638 件のレビュー

Advertisements are misleading

トリップアドバイザーの評価 1.0/5

J G トリップアドバイザー認証口コミ

The Lodge is advertised to give off a luxury yet rustic vibe. Visually outside the buildings and pool is quite nice, inside is another story. The rooms are not great considering how much they cost, I'd rather stay at the vibe or mercure than this place. The lights kept flickering the whole time, the day spa isn't open all weekend, closes Sunday. There is not 24hr room service. The room I got was a lodge suite, advertised to be a high quality suite. Which is was not. The goof was below average. There was nothing to do at the lodge. It was probably one of the worst hotels I have stayed at. Definitely in the bottom 5. It is like staying at the Ibis.

Great value and service. Definitely be back.

トリップアドバイザーの評価 5.0/5

Richard O Couples - トリップアドバイザー認証口コミ

Sublime service for the money, great value, great food and service. Rooms are excellent in design and comfort. Even the pool was great on a 40 degree day. Gym spa and restaurant gave perfect service. Menu catered for different requirements which was so easy to work with. Well done team.

Amazing

トリップアドバイザーの評価 5.0/5

sharon3001 ビジネス - トリップアドバイザー認証口コミ

Amazing stay great staff, fabulous facilities nothing not to like. Will try and find an excuse to stay again. The room was spacious and clean, bath was a great feature, missing from so many hotels these days. The in room bar fridge was useful and restaurant on site was of a high standard, recommend.

Fantastic stay

トリップアドバイザーの評価 5.0/5

Ann J トリップアドバイザー認証口コミ

Absolutely wonderful weekend, everything - accommodation, food, wedding reception, staff were amazing. Loved the Happy Hour we attended on the Friday night. Also best shower ever. The Hills is definitely a 5 Star establishment is all aspects.

More downsided than upsides

トリップアドバイザーの評価 2.0/5

mark d トリップアドバイザー認証口コミ

Booked a 1 queen bed and 1 king single bed. Instead was given only a queen bed. I should have listened to google review as this has been a common problem with them. They gave me a folding bed as they cannot find other rooms. On the other hand, I was given 2 complimentary drinks as an Accor member. I went to the bar and showed the ticket, the bartender showed me a sarcastic look then asked what is that. I said, I have complimentary ticket, a free drink. Well, am sure he knows about the ticket, he was not just polite or hospitable enough. Another thing was the hotel has no lift. So you have to go up and down the stairs. It has no bath tub with my children have their bath. They were disappointed. Upon bed time, we used the extra pillows in the cupboard but put them back as the pillow smells. Seemed like the pillow has not been washed. We went to the pool the next day only to find out the pool was dirty. I thought it was just me who noticed it but my 6 year old daughter did. So we didn't go for a dive. Lastly, it was in their website that their tv has foxtel, only to find out the tv only has its basic free channels. Other staff are polite and nice especially at the front desk, the dining staff and the cleaners. Food was okay. Parking wasn't a problem.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 229 件のレビュー 9.2/10 ロケーション
  • 746 件のレビュー 8.2/10 客室
  • 784 件のレビュー 8.6/10 サービス
  • 19 件のレビュー 4.2/10 インターネット
  • 369 件のレビュー 8.5/10 快適さ
  • 328 件のレビュー 6.4/10 料理
  • 289 件のレビュー 8.4/10 清潔さ
  • 209 件のレビュー 7/10 朝食

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