ノボテルサンパウロハラグアコンベンションズ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 6,544 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • イベント: 大規模な企業イベントルームや円形劇場。

  • ファミリー: バスタブ付きの客室。大人 2 名様とお子様 2 名様までご宿泊いただけます。

  • ペット同伴可: ペットの予防接種証明書を必ずご持参ください。(有料)。

  • 場所: サンパウロ空港 (コンゴーニャス) まで車で 20 分。

  • 包摂性: お身体の不自由なお客さまに対応したバリアフリールーム。

当ホテルの客室

ホテル所在地

ノボテルサンパウロハラグアコンベンションズ

R. Martins Fontes 71, CENTRO
01050-000 サンパウロ
ブラジル

GPS:-23.54848, -46.64306

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANTE 365

The excellent 365 restaurant at the heart of São Paulo seats up to 160 diners in a private space with vintage décor and quick, helpful service. The wide variety of dishes and à la carte and buffet services mean that there is something for every taste.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  6,544 件のレビュー

トリップアドバイザーの評価  4.5/5  3,258 件のレビュー

2023エクセレンス認証

Great spot in the heart of the city

トリップアドバイザーの評価 5.0/5

Bacranor トリップアドバイザー認証口コミ

If you are an American experiencing Brasil for the first time, or just looking for some of the comforts of home, Novotel is a great option. The staff went out of their way to help us and make our stay comfortable. The rooms were great, nice AC and bathrooms, beds were comfy and the amenities were great. The on site restaurant was a great option for us and the food was really good. Having the option to park our rental car there was AWESOME as the center of Sao Paulo can be a bit overwhelming. There were a lot of nice little shops and restaurants nearby, too, so you don't have to wander too far off the beaten path to experience the area.

Five star hotel with an affordable price

トリップアドバイザーの評価 5.0/5

chris s トリップアドバイザー認証口コミ

I traveled alone from the United States and the hotel made me feel safe and secure. Vanessa and Larissa got me checked in and helped me find places of interest local to the hotel. John, Guillermo, and Victor would chat with me and explain new places to explore, as well as how to be safe inside the city. Security made sure I wouldn't be bothered and when I would step outside at odd hours (3am) a security agent would walk out with me to make sure I was safe. I'm definitely coming back and I can't recommend this place enough. Affordable with all of the bells and whistles of any five star hotel I've stayed in.

Dear Fearless, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

Same old problems...

トリップアドバイザーの評価 3.0/5

vitorbabrazil トリップアドバイザー認証口コミ

The central location of the hotel makes it most suitable both for business trips but also for tourism, with some of the most important attractions of the megalopolis easily reached on foot. Also, shopping trips are also perfect from there, with neighbourhoods like Brás and Bom Retiro some 15min away by car or 45min on foot. That said, the building is under monument protection in the State and was home for dozens of prominent guests in its early years, including Queen Elizabeth! The panels at the end of reception painted by Clóvis Graciano show the grandness the hotel once had. The abovementioned has a downside, however, and, along with the stinginess of investors, prevents or restricts a lot physical improvements in the infra-structure of the hotel, whose overtired furniture belongs to last century. That is compensated by the friendliness and readiness of staff, starting at reception, despite some minor idiosyncrasies of São Paulo city itself, like a tone of neglection and grouping up to gossip while clients queue up. As a Platinum guest, it was frustrating not to be awaited, for the room was decided upon check-in and some negotiation and the usual/expected goodies were obviously not ready. The room wasn't at all adequate, furniture wasn't proper, the chair for the working table is far too uncomfortable and the problem was never solved, which caused me to move to the former prototype room the next day only. A review of the prototype room, which I got to test years ago as an invitation from the general manager at the time, can be read in my timeline, nothing has changed. Water takes ages to warm up there, a common complaint, and some of the very few TV channels available simply disappear by the lightest wind, so maintenance must often go up to the antenna and reboot everything! Breakfast is absolutely superb in all senses, with large assorted of fruits, pastries, breads, warm dishes changed every day and even a healthy and an Asian corner. A warm hug of thankfulness to André, Fran and Gabriel, who make this first hour of the day always most special. Room service is tricky, sometimes they just won't answer the phone and reception must be contacted instead. Prices are quite fine for such a hotel and area, also food is plenty on the plate but presentation is no like the photos. The problem is when you order something at 19h and it gets delivered to your door at 21:59h! No pool or sauna, only a very well-equipped gym on the 9th floor. And the scarce amount of TV channels is also a bummer. Internet works fine in all areas of the hotel. It's my 8th time there and never immune to annoyances and frustration, despite the positive aspects the unit certainly has. The feeling one must always be ready for issues there is, however and again, frustrating.

Dear Vitor Thank you for taking the time to tell us about your experience at the Novotel Jaragua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinicius Godoy Customer Experience

Centrally located hotel

トリップアドバイザーの評価 5.0/5

jesais77 トリップアドバイザー認証口コミ

Excellent hotel choice in Sao Paulo, close to Republica, the historic centre. The rooms were very spacious and well appointed, and the rate was very good for the quality. Good amenities including a safe and a large minibar. There's a well equipped gym on the 9th floor (including one smith machine), a large breakfast room, and a relaxing restaurant for meals. The hotel is about a 5-10 min walk to the subway, and several buses stopped around it. The area is safe, and there is security at the door always. Easy access to nearby restaurants and minimarkets too. Friendly and courteous staff who spoke good English were always appreciated. Great choice.

Dear Jesais, We very much appreciate your comments regarding your stay at the Novotel Jaragua São Paulo Convention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

Novotel

トリップアドバイザーの評価 4.0/5

robertatI954LK トリップアドバイザー認証口コミ

The staff was externally helpful and friendly. They explain very well what we could do in the city and told us how to keep safe. A big thanks to Joad and Guilherme. The room was very good and clean. Breakfast was good, with fresh fruits and sufficiently diversified.

Dear Roberta, We very much appreciate your comments regarding your stay at the Novotel Jaragua São Paulo Convention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinicius Godoy Customer Experience

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 994 件のレビュー 6.5/10 清潔さ
  • 60 件のレビュー 8/10 ウェルネス・温泉エリア

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