ソフィテルクラビポキットラー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,452 件のレビュー

ベストレートをお約束
ソフィテルクラビポキットラー - Image 1
ソフィテルクラビポキットラー - Image 2
ソフィテルクラビポキットラー - Image 3
ソフィテルクラビポキットラー - Image 4
Klong Muang Beach, Tambon Nongtalay, タイ, 81180 クラビ, タイ

説明

ホテルのその他の情報

  • 表面積7,000㎡のタイ国内最大のプール

  • パッケージの楽しいアクティビティとキッズメニューでお子様もたいくつ知らず

  • MyGlassパッケージをご利用いただくと、美味しいドリンクが飲み放題になります

  • クラビで免許を持つ船長と豪華なスピードボートをチャーター可能

  • インド料理のマスターシェフの名物料理など、バラエティ豊富な料理を選択可能

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ソフィテルクラビポキットラー

Klong Muang Beach, Tambon Nongtalay, タイ
81180 クラビ
タイ

GPS:8.063054, 98.746089

電話番号
ファックス +66 75 627 899

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,452 件のレビュー

トリップアドバイザーの評価  4.5/5  4,123 件のレビュー

2023エクセレンス認証

WONDERFUL RESORT WITH FRIENDLY STAFF

トリップアドバイザーの評価 5.0/5

jennyover931 トリップアドバイザー認証口コミ

When we arrived earlier on APRIL, we we were greeted by friendly staff around & the decor around lobby area is so BEAUTIFUL 😍 And our room was nice with powerful aircon, bed is soft including the pillows too so it was nice to sleep in every nights. SO I would like to say a BIG THANK YOU to THE POOL BAR MANAGER “PERMAI “ for her wonderful professional service & big smile 😊 at all times & she is just one of the kind person I ever met, SOFITEL MANAGEMENT should acknowledge this woman & her hard work that she put in and her wonderful teams (Sky, Sam, Na, Golf, Plamy & Kris ) as well. Overall with everything else was great & we relaxed the whole time by the pool area and friendly staff at all times. Was a fantastic trip.

Need more effective management.

トリップアドバイザーの評価 3.0/5

Dan L Solo travel - トリップアドバイザー認証口コミ

I booked by Accor's homepage, stayed 7 nights. First, the beach is not swimmable. Lot of jellyfish makes it silly to even try, and I mean a lot, I saw hundreds on the beach. Also, the hotel don't provide any service or umbrellas at the beach The weather in Krabi is hot, at daytime, 36-39c. Thus a good Aircon is essential. The first room I got (room no. 350) was not cool enough. I could with help of the duty manager change to a room with good Aircon (room no. 150) the second day. Thus, don't expect all rooms to have good enough Aircon. Also after the duty manager gave me a new room, the front office was not able to give me the right key to the new room when I was going to move, instead they gave me same key as to the previous room, thus did let me hanging in the room, which is a bit from the reception (this is a big resort). After a somewhat irritated call from me, the front office then send a trainee, Niza, to my room, also now with the old key. But Niza took charge, did talk to the front office in the phone, then let me into the new room. Niza did also come back after 5 minutes with the right key. Niza was the only one who was competent in this situation. She likely has a bright future in this industry! As a gesture to me for the problem with bad Aircon and the troubled with the room change, the hotel provided a free drink, a cake and a fruit plate. Well, better than nothing! Of course, in a 5-star resort you expect excellent Aircon in every room and you also expect the details to work. They don't work at Sofitel Krabi. Because they don't work in so many areas, I regard it as a management problem. The property is not well enough run. In the adult pool area, people who need support to go down into the pool, don't have it. It would be easy for the resort to put up a rail near the bar, where there are steps in the water already to go down, but no rail to hold onto. During my stay I met a lady who recovered from a stroke, she would have been helped by a rail. The ladders which goes down into the pool, which of course have rail, are too steep for many people who have some kind of accessibility problems. One day I told the staff by the pool that the coconuts which hangs in the trees over the beach chairs in the adult pool area should be removed (they where not removed), but this should be handled by routine. Falling coconuts hurts and kills people every year and to have them hanging over beach chairs is not responsible. There are plenty of staff around the pool, especially by the family area. But many times, they miss to provide beach towels to the adult pool area. So you have to go looking for them quite far away (the pool is Thailand's longest). The gym temperature is not cool enough for work out and the changing room, anyway in the males area, is much worse than that. The staff is not always present in the gym, and sometimes when they are, they talk loud, which is disturbing. 2 times out of 7 the sauna was not switched on in the gym, so I had to look for a staff to do it. One day I told the gym staff that the body wash was finished, need to be refilled. Next day, still no body wash, so had to tell them again, now they did refill it. Vanity kit in the changing room in the gym is sometimes available, sometimes not. The showers in the gym are not effective, impossible to get any pressure in the hand shower due to failure in the shower mechanism. Also, one day hot water only came out from them, so had to go from the sauna without showering direct to the room shower. Not that pleasant. The breakfast is acceptable for a 5-star resort, but why no sparkling wine or champagne to the breakfast? Also no salmon or other salted fish, which could have made the breakfast more complete. The lack of consistency in the service is visible also in the breakfast area. Sometimes you get cloth napkins, sometimes not. Sometimes you not even get paper napkins, after they cleaned the table after the guest before with out providing new napkins. The price of drinks and food in the restaurants and bars are steep, for example: drinks Baht 450++ (usd 14) but the guests are well off, so no problem. There are several local restaurants 5-10 minutes walk from the hotel, where you can eat good local food for under Baht 200 Net, example fried rice with shrimps for 120 or fried rice with seafood for 180. The housekeeping sometimes replaced the facial towels, sometimes not, same with the vanity kit. The floor in the bathroom is too slippery. The hotel should provide a rubber bathroom mat, until next renovation and then make the floor less dangerous. One day the housekeeping entered the room when I was leaving for the pool, I then went out by the balcony, my room on the bottom floor. I told housekeeping to lock the balcony door after me. They also had to clean the balcony from cups and glasses. But they did anyway left the door unlocked. There is mosque outside one end of the resort, can be disturbing for people staying there. I did stay in the other end, but heard the sound from the mosque when visiting the gym. All in all, solid property, but failing in many details. You could do better.

Bonjour Dan L, Sawasdee Kha! Warmest Thai greetings from Sofitel Krabi Phokeethra Golf & Spa Resort. Thank you very much for staying with us during your recent trip to Krabi and for taking time to share your review on TripAdvisor. You have provided us with some very detailed and valuable feedback. This information has already been shared with the management team for each of the particular departments. Please accept our apologies for any inconvenience caused and rest assured that we will take your feedback seriously, as we are always working on better ways to deliver service to our guests. Guest experience is our number one priority at Sofitel Krabi and we are disappointed when sometimes we do not get it quite right. Thank you for making the effort to communicate the positive aspects of your stay, which is also shared with our teams. Once again, thank you very much for your feedback and sorry that we let you down in certain areas this stay. We hope that this experience will not impair your trust in Sofitel Krabi and we sincerely hope that you will give us another opportunity to better serve you again in the future. Yours sincerely, Siripun Petchai Guest Experience Manager – Sofitel Krabi Phokeethra Golf & Spa Resort.

A memorable and peaceful experience!

トリップアドバイザーの評価 5.0/5

tam2129521 Solo travel - トリップアドバイザー認証口コミ

The hotel is an outstanding resort to be at if you’re looking for a nice peaceful holiday. From the check-in to concierge services, everything’s great! The quality of food could use a little improvement but all-in-all, if you’re looking for a fuss free peaceful holiday away from the noise - this is the place to be. Al from the concierge and the entire concierge team is extremely helpful and kind! Bella at the front desk, Coline at the pool bar and our trip guide for the island tour, Fern, are all extremely hospitable and kind. Special thank you to Kris from the pool team who helped me find my AirPods! 😅 There’s a market less than a kilometers walk from the hotel with local restaurants which is perfect for dinner and a 7/11 close by which means there’s also unlimited munchies!

Excellent Stay at Sofitel Krabi

トリップアドバイザーの評価 5.0/5

Meander16932687379 トリップアドバイザー認証口コミ

We had a great experience at Sofitel Krabi. The room was clean and overlooked a peaceful garden. Highlights included the large swimming pool, which was perfect for a swim with my young son, and the diverse breakfast options that catered well to different tastes, especially the pastries. The hotel grounds are beautifully maintained, filled with trees and plants, enhancing the serene atmosphere.The facilities for children, like the playground and butterfly tent, were well-received. What stood out most was the professionalism and friendliness of the staff, making our stay comfortable and welcoming.Highly recommended for families seeking a relaxing and enjoyable vacation.

Great!!

トリップアドバイザーの評価 5.0/5

W5512DKphilippea トリップアドバイザー認証口コミ

Great place, especially the poolside bar team, at "Koh Poda". Amazing service, especially Peemai, who went above and beyond to make our family's stay as comfortable as possible! Nice location, nice pool, amazing weather and a lot of fun!!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 562 件のレビュー 8/10 ロケーション
  • 932 件のレビュー 8.4/10 客室
  • 1,434 件のレビュー 8.5/10 サービス
  • 14 件のレビュー 6.6/10 インターネット
  • 671 件のレビュー 7.3/10 料理
  • 666 件のレビュー 9.4/10 プール
  • 611 件のレビュー 8.4/10 設備
  • 541 件のレビュー 8.4/10 雰囲気

Powered by Trustyou

周辺の他の施設

クラビのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。