ノボテルバンコクスワナプーンエアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 6,166 件のレビュー

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999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli, 10540 バンコク, タイ

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ホテルのその他の情報

  • 24時間フレキシブルにチェックイン、24時間後にチェックアウト

  • 屋外熱帯庭園プール、スパ、フィットネスセンター

  • The Squareでは24時間いつでもフレキシブルなお食事と朝食をお楽しみいただけます

  • エアポートレールリンクの駅から300 m。ダウンタウンへも25分で簡単にアクセス

  • プレミアフロアにVIPルーム、ラウンジでの朝食

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ホテル所在地

ノボテルバンコクスワナプーンエアポート

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 バンコク
タイ

GPS:13.696579, 100.751698

電話番号
ファックス +66 2 131 1188

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  6,166 件のレビュー

トリップアドバイザーの評価  4.0/5  7,499 件のレビュー

2024エクセレンス認証

Convenient for early morning flights

トリップアドバイザーの評価 5.0/5

K6553QZginar トリップアドバイザー認証口コミ

Good airport hotel. We chose it mainly because it's within walking distance of the terminal. Easily accessible on foot in less than 10 minutes from the basement of the terminal (where the trains to the city depart), following the signs to the airport hotel. We walked from the airport to the hotel and back (3am) with no problem. The room was very spacious, with a large bed, a well-equipped bathroom and efficient air conditioning. Wi-Fi was good. The swimming pool is a great place to cool off, although the sunbeds are old and most of them need replacing. A little expensive compared to other hotels in the airport area, but well worth the price given the excellent location.

Dear K6553QZginar, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel convenient for your early morning flights and that you appreciated our proximity to the terminal. Our team is committed to providing a seamless experience for our guests, especially for those with time-sensitive travel plans. It is wonderful to know that you enjoyed the spacious room with the comfortable bed, well-equipped bathroom, and efficient air conditioning. We are also glad that the Wi-Fi met your expectations during your stay. Your feedback regarding the swimming pool and sunbeds is duly noted, and we will address this internally to enhance our guests' experience further. At Novotel Bangkok Suvarnabhumi Airport, we strive to offer a balance of convenience, comfort, and value for our guests. While we may not always be the most budget-friendly option in the airport area, we aim to deliver exceptional service and an unparalleled location that justifies the value. Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay whenever your travels bring you to the area. Warm regards, Winai Moonsri Guest Experience Manager

I will never come back again

トリップアドバイザーの評価 1.0/5

Simon C ビジネス - トリップアドバイザー認証口コミ

The hotel is old, food are terrible, service is not up to standard but this is the most expensive airport hotel amongst others. It’s absolutely not value for money! Spa is expensive, I booked a 2 hour muscle relief massage and asked for deep tissue/hard massage but the lady did for me is too gentle, I was unable to enjoy the massage throughout the 2 hours. I asked for a refill coffee for my a lá carte breakfast but was refused by the waitress. So upset that my simple request was rejected even I am a paying customer.

Dear Simon C, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us as we constantly strive to improve our services. Please accept our sincerest apologies for the issues you encountered during your stay. At Novotel Bangkok Suvarnabhumi Airport, we take pride in offering top-notch services and an exceptional dining experience. We regret that we fell short of meeting your expectations in this regard. We have duly noted your concerns regarding the condition of the hotel, the quality of the food, and the level of service provided. Regarding the spa experience and breakfast service, we apologize for the inconvenience caused. Your comments have been shared with the relevant teams for further review and training. We appreciate your feedback on the massage and breakfast service, and we will take immediate steps to address these areas. We understand your frustration, and we assure you that your comments will not go unnoticed. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future for a more positive experience. Warm regards, Winai Moonsri Guest Experience Manager

Most convenient hotel to the airport but needs upgrading

トリップアドバイザーの評価 3.0/5

Homantin Couples - トリップアドバイザー認証口コミ

We chose the hotel mainly due to it's proximity and walking distance to the airport. This is no doubt the main benefit. However, this hotel is a bit old and shows its age and yet costs almost double the price from other hotels in the airport area. This is a large hotel and walking from the room to the lift took 5 minutes. The restaurants are quite standard with one surprise there. I would expect a refill for coffee that is almost a norm but not with this one. I visited the spa , the booking and reception were courteous and efficient but the therapists are quite average. I would expect a higher standard at their price range. In summary, unless you need the convenience , you can look around before deciding

Dear Homatin, Thank you for sharing your feedback about your recent stay at Novotel Bangkok Suvarnabhumi Airport. We are glad to hear that our hotel's proximity to the airport was convenient for you. We appreciate your observations regarding the hotel's condition and pricing. Please be informed that we constantly strive to enhance our facilities and services to provide a comfortable stay for all our guests. Your remarks about the restaurant and coffee service have been duly noted, and we will address these areas to ensure a more satisfying experience for our guests. Additionally, we will review the spa services to uphold the high standards expected by our guests. We appreciate your kind comments about the courteous and efficient service at the spa reception. Your feedback is invaluable to us as we work towards exceeding guest expectations. Should you decide to stay with us again, we hope to provide you with an improved and memorable experience. Thank you once again for taking the time to share your thoughts. Warm regards, Winai Moonsri Guest Experience Manager

Good location, bad value for the money, other options cheaper.

トリップアドバイザーの評価 1.0/5

Richard L S トリップアドバイザー認証口コミ

This hotel needs an upgrade. Shower leaked all over the floor, soap dispensers not filled and water stains on the roof. This is basically a 3-star hotel pretending to be a 5-star hotel.

Dear 37richardls, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your stay. Rest assured, your comments regarding the need for upgrades and maintenance have been duly noted. We strive to provide a top-notch experience to all our guests. We appreciate your insights, as they help us improve. We hope to welcome you back to showcase the true 4-star experience Novotel Bangkok Suvarnabhumi Airport is known for. Warm regards, Winai Moonsri Guest Experience Manager

空港に近く　便利でした。

お客さまの声 4.0/5

Pinin ビジネス - 確認済みレビュー すべて

朝のフライトには、空港が近くて便利だけど、チームチャージが高い。

Dear Kazuyoshi Y., Welcome back! Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that our proximity to the airport was convenient for your morning flight. Regarding the room charge, we appreciate your input and will take it into consideration. We hope to welcome you back for another pleasant stay. Warm regards, Christophe Geoffroy General Manager

との提携 TripAdvisor

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バンコクのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。