メルキュールビアリッツサントルプラザ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,041 件のレビュー

メルキュールビアリッツサントルプラザ - Image 1
メルキュールビアリッツサントルプラザ - Image 2
メルキュールビアリッツサントルプラザ - Image 3
メルキュールビアリッツサントルプラザ - Image 4

説明

ホテルのその他の情報

  • 最近改装が完了しており、モダンなタッチがアールデコ調のオリジナルな雰囲気をさらに高めています

  • 市内中心部にあり、グランドプラージュとカジノの向かい側。専用駐車場(有料)

  • 灯台、海洋博物館、港など、ビアリッツの観光スポットまで徒歩圏内

  • バーに海を一望できる日陰のテラスを完備。WiFi とデジタル新聞をご用意

  • 地産地消:ルームサービスによるランチとディナー、Bouchon Biarrot の「Bocaux」メイソンジャーをご用意

当ホテルの客室

ホテル所在地

メルキュールビアリッツサントルプラザ

10 avenue Edouard VII
64200 ビアリッツ
フランス

GPS:43.482804, -1.558653

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BAR DU PLAZA

グランドビーチを一望できるプラザバーは、ご滞在期間を通じてオープンしています。海の光とアールヌーヴォーをイメージしたソフトなマリンカラーを使用した新しい内装をお楽しみください。朝食から夕暮れ時のアペリティフまでご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,041 件のレビュー

トリップアドバイザーの評価  4.0/5  505 件のレビュー

2023エクセレンス認証

Brilliant service

トリップアドバイザーの評価 5.0/5

chrislong07 Couples - トリップアドバイザー認証口コミ

Great customer service at this hotel Room was spot on We had a few problems with our car and the staff were very helpful Highly recommend and we will definitely be back next year Close to the beach and restaurants and bars - lovely cocktail bar just next door

Dear Sir, Thank you for your excellent review of the Mercure Biarritz Centre Plaza Hotel. We are delighted that you had an excellent stay and that our establishment met your expectations. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. We thank you once again and hope to have the pleasure of welcoming you again, Please accept, dear Sir, our sincere thanks. Armel de LAAGE, General Manager

Art deco delight

トリップアドバイザーの評価 5.0/5

StellaFrance Couples - トリップアドバイザー認証口コミ

Spent 2 nights here for a short break, as we love Biarritz. It was our first visit to this hotel. It is centrally situated, making it an ideal base for exploring the town. We received a warm welcome at check-in and were delighted with our 3rd floor room. We booked a prestige room with a sea view, which was a good decision and well worth the money. The room was spacious and comfortable. Very good bed and bedding. The coffee machine was appreciated, as was the fridge stocked with complimentary soft drinks. These were topped up daily. The bathroom and separate toilet were spacious and well furnished with toiletries. Bath robes and slippers were provided. I especially loved the anti-fog mirror. The shower was powerful, with plenty of hot water. We didn’t have breakfast in the hotel, but did use the bar for a drink and a planche of charcuterie and cheeses, which were delicious. All staff were friendly and eager to help. I was surprised that although the hotel is classed as a monument, there is no information on its history in the rooms. To me, that is a selling point which should be well publicised. We had to check the internet for information on the background of the hotel, which is fascinating. It would be well worth printing off a page and leaving it in the rooms. Overall an excellent stay and we will definitely be returning.

Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Biarritz Centre Plaza Hotel. We are delighted that you had an excellent stay and that our establishment met your expectations. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Thanking you once again and hoping to have the pleasure of welcoming you again, Please accept, dear Madam, our sincere thanks. Armel de LAAGE, General Manager

Amazing people , location and hotel !

トリップアドバイザーの評価 5.0/5

Excursion47016234507 ファミリー - トリップアドバイザー認証口コミ

Hotel is a perfect boutique hotel in a perfect location. Kept in fantastic condition. NESPRESSO machine was giving water instead of coffee and I let lovely person ( they’re ALL lovely so expect that as one of best things to happen on a trip ) and it was evening. Following afternoon come back to room and tthere is a new one there and they had filled it with water. I wasn’t expecting that. I only asked if they can check it etc. And cleaning personnel are so polite. They all greet you and wish you a good day. We lost a card ( long story ) and I asked one of them about it: we searched together and could not find it. We come back to room later and it was there!!!!! She found it ! They go over and above. In Dining room also. You know a hotel is managed well with service and people such as this. They were all awesome and I would not hesitate to stay here over and over.

OK but…..

トリップアドバイザーの評価 3.0/5

TheShuffs トリップアドバイザー認証口コミ

Good location. Really poor check in experience - told room would be ready at 2pm but were sent away rather brusquely at 2pm with a “we will call you when it is ready”. That call was never made and we were left in reception waiting for over an hour without any acknowledgment. The room itself was fine save for an impossible to understand a/c set up and paper cups rather than glasses in the bathroom and with the coffee stuff - that feels a bit cheap for a hotel such as this. Charging €5 to hire a beach towel also felt a tad harsh. At our next hotel, they were more than happy to hand them out free of charge. We won’t be returning.

Outstanding hotel for its category.

トリップアドバイザーの評価 5.0/5

Platanissos トリップアドバイザー認証口コミ

In its category, this is an outstanding hotel. What makes the difference is the brilliant staff who do whatever they can to ensure that the guests have a great stay. My congratulations to the manager for having put together such a great team. Oh, and by the way, marvelous location, right in the heart of Biarritz. M. Mitchell

Mr. Mitchell, Thank you for letting us know how you felt about your last stay at the Hotel Plaza in Biarritz. We are delighted and hope to welcome you back very soon. We are delighted that you had an excellent stay and that our establishment met your expectations. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. The Hotel is indeed ideally located, in the heart of Biarritz, opposite the famous Grande Plage. Its Art Deco style and its recent renovation of the common areas won you over. Our staff is caring, attentive to your every request to satisfy you! Thanking you once again and hoping to have the pleasure of welcoming you again, Please receive, dear customers, our sincere thanks. Armel de LAAGE, General manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 440 件のレビュー 9.4/10 ロケーション
  • 524 件のレビュー 7.5/10 客室
  • 574 件のレビュー 9.3/10 サービス
  • 248 件のレビュー 8.2/10 朝食
  • 233 件のレビュー 7.4/10 快適さ
  • 138 件のレビュー 7.5/10 清潔さ
  • 66 件のレビュー 3.3/10 お値打ち度

Powered by Trustyou

周辺の他の施設

ビアリッツのすべてのホテル