ノボテルシドニーインターナショナルエアポート

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,910 件のレビュー

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説明

ホテルのその他の情報

  • ALLSAFE certification

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • Parking available, as well as a Sydney Airport Shuttle Bus (paid service)

  • 24 hour reception and Room Service

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ホテル所在地

ノボテルシドニーインターナショナルエアポート

22 Levey Street, シドニー, オーストラリア
2205 ウォリークリーク
オーストラリア

GPS:-33.934074, 151.156647

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,910 件のレビュー

トリップアドバイザーの評価  4.0/5  2,432 件のレビュー

relaxing and convenient

トリップアドバイザーの評価 5.0/5

gnoddy トリップアドバイザー認証口コミ

this was an excellent facility,very handy to airport with great staff that seemed to go abopve and beyond to make our stay enjoyable.the rooms are very comfortabl and quiet.we had drinks and meals downstairs and found the service and food very good. would definitely stay again.

Very comfortable, great staff!

トリップアドバイザーの評価 5.0/5

Louise N トリップアドバイザー認証口コミ

The rooms are spacious, clean & very comfortable. The bathrooms are well appointed with a range of toiletries that were more than adequate. Our beds were comfortable with great pillows. The staff were friendly and helpful making our check-in and out with ease, nothing was too much trouble. This is a convenient location.

Thank you for your thoughtful feedback! We're thrilled to hear that you enjoyed the spacious and comfortable rooms, well-appointed bathrooms, and our friendly and helpful staff. We're delighted to have provided you with a convenient and enjoyable experience. We look forward to welcoming you back in the future! Tim Nott General Manager

Great convenient stay!

トリップアドバイザーの評価 5.0/5

HappyExpatSaigon ファミリー - トリップアドバイザー認証口コミ

Good family room with plenty of space, very friendly and helpful staff, great location for Intl Airport, kids loved the pool with a view of the city. Meals in the restaurant were lovely, enjoyed the Aussie touch on the breakfast buffet before flying back to Asia.

Extremely RUDE, UNPROFESSIONAL GM

トリップアドバイザーの評価 2.0/5

tammyBaltimore_Md トリップアドバイザー認証口コミ

Would have definitely given a 4☆ until I met the GM after major issues @ the hotels restaurant. I specifically asked for eggs a specific way (soft scrambled) which I could immediately tell cooked hard & cardboard box eggs & not the real thing, wait staff went back and again NOT cooked soft, and bacon so hard just terrible! I asked who's the manager, he pointed to the front desk buy was ultimately talking to the GM, who ultimately called me rude, not even listening to me, smart ass remarks "you were in the kitchen watching them cook....", I don't have to I see my food was visibly cooked wrong, but this man's overall NASTY UNPROFESSIONAL attitude made my skin crawl, clearly couldn't careless what hotels customers have to say. Room itself spacious and nice BUT tv u have to navigate each time it goes on to get ANY live tv channels. Bed & pillows could be a little softer. And please get USA style plugs in your rooms, especially since your so close to an international Airport.

Dear tammyBaltimore_Md Thank you for taking the time to share your experience We deeply regret the disappointing experiences you encountered at our hotel's restaurant and during your stay overall. Please accept our heartfelt apologies for any distress this may have caused. Our utmost goal is to consistently deliver exceptional service, ensuring all guests feel valued and respected. It is evident that we fell short of meeting these standards on this occasion, and for that, we sincerely apologize. Please know that our intention was to promptly address the situation and alleviate any potential discomfort. However, we acknowledge any unintended missteps and apologize for any inconvenience caused. We genuinely hope for the opportunity to welcome you back in the future, ensuring a more seamless and memorable experience. Kind Regards, Ranga W Rooms Division Manager Novotel Sydney International Airport

Dirty, dirty

トリップアドバイザーの評価 1.0/5

Coastal61433296487 トリップアドバイザー認証口コミ

After flying in from Singapore, we paid a day rate to enable us to get a few hours sleep and a shower before an evening flight to New Zealand. On entering the hotel all looked very positive. When you go up to your room the alarm bells sound as you notice the front door is dirty, fingerprints etc. This is always a good sign to check the cleanliness of a hotel. Although the bed was good with good quality clean sheets it went downhill from there. The bathroom was filthy! Hairs in the sink and on the toilet which didn't even look like it had been flushed properly. The toilet paper had just been ripped off and touched by a previous occupant and the toilet paper steel cover was filthy. When opening a cupboard there was paper from a previous occupant. It was so dirty we decided not to have a shower there. We travelled on to NZ and stayed at the Christchurch airport Novotel which was fantastic and spotlessly clean

との提携 TripAdvisor

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