ノボテルバルセロナシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,123 件のレビュー

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 バルセロナ, スペイン

説明

ホテルのその他の情報

  • バルセロナの素晴らしい景色を一望できるプールと「19 ルーフトップ バー」

  • ファミリールーム（お子様 2 名様までのご滞在は無料）

  • 無料の予約駐車場

  • レストランのランチとディナーは毎日営業

  • 地下鉄グロリアス駅まで徒歩5分

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ホテル所在地

ノボテルバルセロナシティ

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 バルセロナ
スペイン

GPS:41.404259, 2.191266

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT NOVOTEL BARCELONA

地元産の食材を使ったベジタリアンメニュやビーガン向けのメニューもご用意しています。シェフ自慢の料理、タパス、地元の名物料理、自家製デザートをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,123 件のレビュー

トリップアドバイザーの評価  4.0/5  4,934 件のレビュー

OH NO - friendly Untrained staff.- Frustration Sets in

トリップアドバイザーの評価 2.0/5

michaeldI5401JC トリップアドバイザー認証口コミ

This could be a great hotel, but the staff are very poorly trained, literally every question orrequest was not carried through. The restaurant was great with wonderful well priced food. The staff are young and keen, but super green, and dont follow through with a request. It was quite frustrating! I cant recommend this one, i sure many better options in Barcelona!. A one night businessman ! Yep i can see that work, a couple on holidays, nah not this place.

No swimming pool!

トリップアドバイザーの評価 3.0/5

Katie D トリップアドバイザー認証口コミ

Thoroughly disappointed, booked the hotel as a suprise for my husband and two children, finding a hotel with a swimming pool centrally to Barcelona. However on arrival the pool isn't open. I have double checked the website and can't see an obvious notice to say this is the case. Two very disappointed children and a real taint on our stay. Reception apologised and said they would let the website team know but nothing more they could do. Staff all very friendly and tried hard to welcome tired children when we arrived from travelling with little activity packs and some sweets. Check in took a while even after "checking in online", which I would say was a waste of time, didn't seem to speed up the process. Location perfect, room quite tight for the full family but it's manageable.

Dear Kathy, Thank you for sharing your feedback regarding your stay at our Novotel Barcelona City. We're sorry to hear that your stay with us did not meet your expectations. We understand your frustration regarding the swimming pool being closed, however, it is indeed notified on our website and during reservation process that the swimming pool isn't opened due to seasonal reasons. We hope to have another opportunity to better serve you in the near future ! Best regards, Indirah B Guest Experience Assistant

清潔感が漂うホテル

お客さまの声 3.0/5

Tim ファミリー - 確認済みレビュー すべて

滞在期間中に電気系統の故障で部屋の照明が半日以上に渡って利用出来なかったので不便の思いをしました。部屋を移動するなどの対応が無かったのが大変残念でした。

Dear Takanori Y., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. We are sorry to read that your experience did not meet your expectations and we apologize for the inconveniences you encountered during your stay We are looking forward to seeing you again soon to offer you a better service. Sincerely, Agathe F Guest Experience Assistant

Great for a Novotel

トリップアドバイザーの評価 5.0/5

tmsglc トリップアドバイザー認証口コミ

The hotel is located around 5 mins walking from the Glories metro station and about 25 mins walk from either the Sagrada Familia or Arc the Triomf. Well appointed room with lovely view over the city and the Sagrada Familia. Delicious breakfast which in fact was a surprise. Friendly and courteous staff.

Dear guest, Thank you very much for taking the time to write a feedback about your stay in Novotel Barcelona City. It is very important for us to receive reviews, to be able to always improve our services. It is a pleasure to read that the hotel, its service and its staff met your expectations and that you were able to enjoy sightseeing of Barcelona. We are looking forward to seeing you again soon! Sincerely, Agathe F Guest Experience Assistant

A Budget hotel with a below budget bed!

トリップアドバイザーの評価 3.0/5

captainztravels トリップアドバイザー認証口コミ

Novotel Barcelona City is a budget hotel located just off the Avenue Diagonal in the Sant Marti section of Barcelona, Spain. The front desk staff is very pleasant and helpful, just inside the rotating entry door (use the rotating door, it saves energy by keeping the air-conditioned/heated air inside the hotel. Using the doors allows it to escape). There are 3 elevators that will be your first challenge. During peak times, it may take a while to get an elevator to your room floor. The elevators are small and require a key to access your floor. In the morning, during peak times - if you are on a lower floor, the elevator will stop and be full repeatedly. I would suggest that when this happens that you press both the UP AND down buttons and get on any elevator with space. This may be your only option to get to the lobby. It can get pretty bad. The rooms are basic but have everything you need. I like how they charge a flat rate for any item in the mini bar. The furnishings are dated but function well. The bed is my biggest complaint. The sheets are of poor quality with a cotton mix vs. full cotton sheets you find in better hotels. If you sleep 'hot' normally, expect to wake up in a pool of sweat- even though the air conditioning is good year-round! The pillows are terrible too. On a queen/king bed they supply two square useless pillows and two mini pillows. I am not sure what function the square pillows have, and the mini pillows are comfortable enough but why do they have to be so small? The bathroom is well lit, and this hotel finally provides pump type toiletry items (shampoo, body wash, hand wash) instead of single use ones. This is a really nice change. TIP - if you do not want sewer smell coming up through your sink drain, close the stopper and keep some water in the basin. It can get bad. The rooftop amenities are very nice, especially in the warmer weather. This hotel advertises as a 4-star hotel on Google Maps. This is NOT a 4-star hotel by any stretch. I will be rating this hotel with 3-stars, based on their 4-star claim. Had they listed as a 3-star hotel I would have rated them at 4-stars.

Dear Jeffrey Zampitella, Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. It is very important to us to receive feedback of ours guests to improve our services. We are sorry to read that your experience did not meet your expectations; please allow us to express our sincerest apologies. We want you to know that every comment is taken into account in order to meet our standards. We are glad that the staff helped you for anything you needed and we would like to inform you that our pillows are chosen for maximum comfort of our guests. Thank you again for sharing your stay in Novotel Barcelona City, we are looking forward to seeing you again soon for you to have a better experience! Sincerely, Agathe F Guest Experience Assistant

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,741 件のレビュー 9.3/10 ロケーション
  • 2,264 件のレビュー 6.5/10 客室
  • 2,338 件のレビュー 8.7/10 サービス
  • 47 件のレビュー 4.5/10 インターネット
  • 1,315 件のレビュー 8.9/10 朝食
  • 765 件のレビュー 7/10 清潔さ
  • 617 件のレビュー 8.2/10 料理

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内部体制の規制

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。