ibis budget Charleroi Airport 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,113 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Airport shuttle service available

  • Visit Brussels in less than an hour

  • Park, Sleep & Fly package on offer

  • Closed and secured car park

  • 100% non-smoking hotel

当ホテルの客室

ホテル所在地

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220 CHARLEROI
Belgium

GPS:50.474255, 4.482537

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,113 件のレビュー

トリップアドバイザーの評価  3.5/5  993 件のレビュー

Can't have better value near the airport.

トリップアドバイザーの評価 5.0/5

Francis V トリップアドバイザー認証口コミ

Cannot fault it. Best value for money near the airport. Simple but clean and functional. Good breakfast , good beds, very good sound insulation. Friendly staff. Shuttle to and from the airport. Recommended.

Dear Francis, Please accept our sincere thanks for this kind feedback. We are delighted to hear that you found our hotel to be the best value for money near the airport, and that you appreciated our clean and functional rooms. It's great to know that our sound insulation, comfortable beds, and friendly staff contributed to your enjoyable stay. We are also glad that you enjoyed our breakfast offerings. Thank you for recommending our shuttle service to and from the airport, which we strive to provide for the convenience of our guests. We appreciate your understanding regarding the occasional odours due to our location near the water, and we assure you that we are constantly working to improve our facilities and services. The entire team look forward to welcoming you back on a future visit. Kind regards, Christophe ARTELS, Hotel Manager

Good hotel

トリップアドバイザーの評価 4.0/5

Emmi_Sohlo ファミリー - トリップアドバイザー認証口コミ

Stayed there for one night and it was pretty good! Breakfast was so good for a small hotel. There were bread (no gluten free), cereal, croissants, yoghurt, crepes with nutella and jam. Shower was really small. Bed were okay for comfiness. Overall cute good hotel. I would recommend this hotel especially with kids.

Dear Emmi, Thank you very much for the time you have taken to let us know your opinion about your stay at Hotel Ibis Budget Charleroi Aeroport. We are delighted to hear that you enjoyed our breakfast selection and found it suitable for a small hotel. Our team strives to provide a variety of options to cater to our guests' preferences. We appreciate your feedback regarding the shower size and bed comfort. Our rooms are designed with efficiency in mind, and we understand that some guests may prefer more spacious facilities. We apologize for any inconvenience this may have caused during your stay. Please know that our team is always available to assist with any requests or concerns you may have. The entire team hope that we have the pleasure of seeing you in the future. Best regards, Christophe ARTELS, Hotel Manager

We had to spend the night near the airport in order to fly out early in the morning

トリップアドバイザーの評価 4.0/5

Alexander L トリップアドバイザー認証口コミ

It is important to understand that Ibis Budget is a huge hotel chain around the world with more or less the same standard guest experience. Therefore, we did not expect anything special from the hotel, so there were no disappointments. We had to spend the night near the airport in order to fly out early in the morning and the hotel fully met this requirement. From the airport to the hotel 15 minutes of easy walking. Internet was fast, beds were comfortable, breakfast is OK. The hotels of this chain are distinguished by extremely uncomfortable toilets and showers, depriving you of your personal space. The door to the shower not only does not close from the inside. but also glass, through which the silhouettes of the washing person are visible. This is not very pleasant when you are traveling with small children. It was an unpleasant surprise for us when we were charged 4 euros for breakfast for a child at check-in, although the booking clearly stated "breakfast included". This is small money, the very fact is unpleasant, especially since we were not given a receipt for payment.

Dear Guest, Thank you for this review concerning your experience at Ibis Budget Charleroi Aeroport hotel in Fleurus. We are glad to hear that our location met your needs for an early morning flight and that you found our internet fast and beds comfortable. Our breakfast options aim to cater to a variety of preferences, and we are happy that you found it satisfactory. We apologize for any inconvenience caused by the shower and toilet design in our rooms. As an Ibis Budget hotel, we strive to provide efficient use of space while maintaining comfort for our guests. We also apologize for the confusion regarding the breakfast charge for your child. We will look into this matter to ensure better communication in the future. Please note that our breakfast prices are €8.00 for adults, half price for children under 12, and free for children under 4. We hope to welcome you back. Best wishes, Christophe ARTELS, Hotel Manager

Okay but won’t return

トリップアドバイザーの評価 3.0/5

Eilidh B トリップアドバイザー認証口コミ

Was decent for a one night stay but probably wouldn’t go back. We didn’t get any sleep while we were here, which was the entire point in us staying here before an early flight so didn’t really serve a purpose. However, it is a budget hotel, so you get what you pay for I suppose

Dear Eilidh, Thank you very much for the time you have taken to let us know your opinion about your stay at Hotel Ibis Budget Charleroi Aeroport. We appreciate your kind words about our convenient location for a one-night stay before an early flight. However, we are sorry to hear that you didn't get a good night's sleep during your stay. Our hotel aims to provide a comfortable and budget-friendly experience for our guests, and we apologize if we didn't meet your expectations in this regard. Please know that our rooms are equipped with double-glazed windows and soundproofing to ensure a quiet environment for our guests. We also provide earplugs in the rooms for added comfort. We hope that you will consider staying with us again in the future, so we can provide you with a better experience. We look forward to welcoming you back for another pleasant stay. Best wishes, Christophe ARTELS, Hotel Manager

As a backup option only...

トリップアドバイザーの評価 2.0/5

pmlousa トリップアドバイザー認証口コミ

I stayed at this hotel for 2 nights during a professional meeting I had in Brussels. Since this was a crowded European meeting and that we decided to go only one week before, there were not many (interesting) options available in the city. As I was travelling with Ryanair, that flies to Charleroi instead of Brussels, I decided to stay at this hotel, which allegedly was an airport hotel, even because I was arriving late (about 11p.m.) for the first night. But I must say that this was an option I won’t consider again: although the hotel is indeed located in the perimeter of the airport, it doesn’t mean that it is close to the exit gate of the airport (about 1.7km) which is already far to walk and close for a taxi ride. Moreover, at that hour in the evening, everything was closed at the airport and as far as I could see, there were no public transports available, leaving me with two options only: either I would walk to the hotel, trusting my mobile phone gps or I’d take a taxi. But given that I was asked for 20€ for a 2-3 min ride and that I was carrying only a small backpack, I decided to walk there myself. About 20min walking. I must also say that I sent an email to the hotel 2-3 days before my arrival asking what were my options to get there. They replied more than one week afterwards when I was already back to Lisbon... Regarding the accommodation itself, I was offered a room typical of an Ibis hotel: small and very basic, but clean and comfortable enough for a small business trip. The TV was not working the first night (some antenna connection problem), but as I had to go to bed early, that was not a big deal. The 2nd night it was working already.

Dear Guest, Thank you for taking the time to review your recent stay. We are glad to hear that you found our rooms clean and comfortable for your business trip. Our location is indeed within the airport perimeter, and we apologize for any inconvenience you faced regarding transportation to the hotel. For future reference, we do offer a shuttle service by taxi to and from the airport terminal starting at 4 am, at a cost of €10 per transfer for a maximum of 4 people. We also have a bus line with a stop in front of the hotel that leads to Charleroi train station. We regret that our response to your email inquiry was delayed and will work on improving our communication in the future. We appreciate your feedback on the TV issue you experienced during your stay, and we are glad it was resolved by the second night. Our team is always available to assist with any issues or concerns that may arise during your stay. We hope that your professional meeting in Brussels was successful and that you had a pleasant time exploring the area. We hope that you will choose to revisit us. Best regards,

との提携 TripAdvisor

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