Sofitel Agadir Thalassa sea & spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 410 件のレビュー

ベストレートをお約束
Sofitel Agadir Thalassa sea & spa - Image 1
Sofitel Agadir Thalassa sea & spa - Image 2
Sofitel Agadir Thalassa sea & spa - Image 3
Sofitel Agadir Thalassa sea & spa - Image 4
Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 AGADIR, Morocco

説明

ホテルのその他の情報

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

当ホテルの客室

ホテル所在地

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

GPS:30.3927, -9.597191

電話番号
ファックス +212 5283-88001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  410 件のレビュー

トリップアドバイザーの評価  4.5/5  3,641 件のレビュー

Overall, we had a great time in this hotel we will definitely come backOverall, we had a great time in this hotel ⭐️⭐️⭐️⭐️⭐️👍🏻

トリップアドバイザーの評価 5.0/5

Alan D ファミリー - トリップアドバイザー認証口コミ

Staffs in the Sofitel, hotel, five star all are very good and very welcoming, all of them specially: Rabab , Muhamed , Muhamed ,mariam , Fatima Hussain,sabah, rashid,khadeja, Abida. They were very helpful multi language speaking. And, always respectful, made us very welcome. It’s a place we will definitely come back. Alan dilshad

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

Not a 5 star

トリップアドバイザーの評価 3.0/5

John D トリップアドバイザー認証口コミ

This is not a 5 star hotel. Its very expensive to buy anything there.No real restaurants there.Rooms ok.Would not stay there again. Staff not helpful. Ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Dear John , Thank you for sharing your feedback with us. We regret to hear that your experience at our hotel did not meet your expectations and that you did not find it to be a five-star establishment. We apologize for any inconvenience you experienced due to the pricing of amenities and the lack of real restaurants on-site. Your comments regarding the rooms and the unhelpfulness of our staff are duly noted, and we sincerely apologize for any disappointment caused. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We will address your concerns with our team to ensure that we provide a more satisfactory experience for our guests in the future. We understand your decision not to stay with us again, but we hope you might reconsider in the future. Should you decide to give us another chance, please reach out to us directly, and we will do our utmost to make your stay more enjoyable. Once again, thank you for taking the time to share your thoughts with us, and we wish you the best in your future travels. Warm regards,

Worst experience ever

トリップアドバイザーの評価 1.0/5

Sebastian L トリップアドバイザー認証口コミ

This hotel does not like Americans. I reserved the best suite they had and they put me in a room with no ac. After calling 4 times and waiting 8 hours to have it fixed they kept telling me to have patience that it would work. Finally I had to get upset and make them move my room. To which they downgraded me and would not help me. The next day I wasted the entire morning and afternoon trying to fix the situation only to get nowhere and be standing in the lobby with all my luggage for most of the afternoon. Definitely do not come to this hotel.

Dear Sebastian , We are truly sorry to hear about your experience at our hotel, and we apologize for any inconvenience you faced during your stay. It's disheartening to learn that we fell short of meeting your expectations, especially regarding the air conditioning issue and the lack of prompt resolution from our team. Your comfort and satisfaction are paramount to us, and we deeply regret that we were unable to provide you with the level of service you deserve. Your feedback is invaluable, and we take it seriously as we strive to improve our services and processes. We encourage you to reach out to us directly to discuss your stay in more detail so that we can address the situation as best as we can. We hope for the opportunity to regain your trust and to provide you with an exceptional experience during any future visits. Thank you for sharing your feedback with us and for your valuable time. Best regards

Terrible Restaurant Food. Lovely hotel.

トリップアドバイザーの評価 4.0/5

123Pedant トリップアドバイザー認証口コミ

Lovely hotel. Beautiful gardens and attentive staff. A lot of building work going on to update the hotel. We had one of the worst meals of our holiday in the hotel bar restaurant. Tempura prawns with their guts still in (nobody wants to eat prawn poo) and no potatoes (specified on the menu). When we asked the waiter who appeared to be in charge he tried to lie and say the dish didn’t come with potatoes. He then disappeared behind the bar and left it to a junior member of staff to deal with. Shine, the young waiter, was delightful. He was friendly and efficient every day of our holiday and appeared truly embarrassed by our prawn fiasco. He was left to deal with our complaints while the more senior members of staff hid behind the scenes.

Dear Guest, We thank you for sharing your experience with us. We are delighted to learn that you found our hotel charming with beautiful gardens and attentive staff. However, we are deeply sorry to hear that your restaurant experience did not meet your expectations. We take your feedback very seriously, and we sincerely apologize for any inconvenience you may have encountered. Your comments regarding the food quality and service will be immediately forwarded to our management team for review and improvement. We are pleased to hear that Shine was able to make your stay more enjoyable with his friendly and efficient attitude. We apologize for the circumstances that tarnished your experience and will do our utmost to improve. We hope to have the opportunity to welcome you again in the future to provide you with a much more enjoyable experience. Best regards,

Luxurious stay

トリップアドバイザーの評価 4.0/5

Kai W Couples - トリップアドバイザー認証口コミ

We had a short but luxurious stay at this beautiful resort. Everything is really taken care of. I used my suite night upgrade here without any hesitance and got a beautiful spacious suite with terrace. I loved the sofitel-vibe through the resort. The breakfast was good too. However no 5 stars for me because of the following: *AC was not working in the suite *Toilet was leaking and the door could not be locked *The biggest issue for me was an employee straight up walking into out room, without knocking or anything, to check the minibar. This felt quite unsafe for my and my wife…. Hopefully these points are incidental as the rest of the resort was beautiful.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 281 件のレビュー 9.1/10 ロケーション
  • 434 件のレビュー 6.7/10 客室
  • 943 件のレビュー 8.6/10 サービス
  • 175 件のレビュー 8.8/10 プール
  • 174 件のレビュー 6.2/10 清潔さ
  • 145 件のレビュー 9.6/10 ビーチ
  • 125 件のレビュー 8.4/10 朝食
  • 90 件のレビュー 2.8/10 お値打ち度

Powered by Trustyou

周辺の他の施設

Agadirのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。