イビスベルリンシティポツダムプラッツ 2.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,902 件のレビュー

イビスベルリンシティポツダムプラッツ - Image 1
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 146室の快適な客室

  • お飲み物と軽食を毎日24時間ご提供

  • ポツダム広場までわずか800m

  • 公共交通機関にアクセスしやすい非常に便利な立地

  • 複数のアトラクションやショッピングセンターが徒歩圏内

当ホテルの客室

ホテル所在地

イビスベルリンシティポツダムプラッツ

Anhalter Strasse 4
10963 ベルリン
ドイツ

GPS:52.504624, 13.383182

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

2 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,902 件のレビュー

トリップアドバイザーの評価  4.0/5  1,344 件のレビュー

Good location - staff hit or miss

トリップアドバイザーの評価 3.0/5

lewhow99 トリップアドバイザー認証口コミ

Hotel in good location. Rooms were clean and enough for a 3 night stay. Staff let hotel down a bit. Very hit or miss although night staff were friendly. Breakfast staff were blunt and rude. One member berated a member of our family when using the waffle maker. No sign present to say how much batter to put in on day one so we overfilled it a bit. Staff member shouted at us infront of a room of guests in German then switched to English to continue this. Overall an OK hotel for the price but maybe some of the staff need a bit of hospitality training.

Dear Lewis, Thank you for taking the time to share your feedback about your recent stay at ibis Berlin City Potsdamer Platz. We appreciate your kind words about our hotel's location and the cleanliness of our rooms. However, we are truly sorry to hear about your experience with some of our staff members. We apologize for any rudeness or unprofessional behavior you encountered, especially during breakfast. Rest assured, we take your feedback seriously and will address this issue with our team. We strive to provide a welcoming and hospitable environment for all our guests, and we apologize for falling short in this instance. We appreciate your understanding and hope that the positive aspects of your stay outweighed any negative experiences. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Warm regards, ibis Berlin City Potsdamer Platz

Ost Berlin

トリップアドバイザーの評価 3.0/5

frozen69 トリップアドバイザー認証口コミ

Good location near by U-Bahn and Tempdrome Arena plus all sight see Berlin. Lift was veryyyyy slowly. Room quite ok, little dusty - not used for while? Typical Ibis system, tv -canal quite many -good. Staff helpfull and breakfast very tasty, various. Price, hmmmm 17e ;(

Dear guest thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism. We will do our best to improve in this area as well and to prove this during your next visit. Sincerely, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

NICE STAY

トリップアドバイザーの評価 5.0/5

Jacques P トリップアドバイザー認証口コミ

Very clean hotel with modern touches; idealy located near S-Train and Bus station, also walking distance about 500m to Potsdamer platz and shopping centers. Very nice staff, helpful and friendly. Overall good hotel

Dear Guest, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

好立地、快適な滞在

お客さまの声 3.5/5

H.n ファミリー - 確認済みレビュー すべて

チェックポイントチャーリーまで徒歩10分、駅も近く、便利です。 部屋は小さめですが、清潔です。 個人的には、朝食ビュッフェが少し割高だと思いました。でも美味しかったです。

Dear Hiroko, thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We deeply regret that your stay suffered from a lack of cleanliness in your room. Our housekeeping team strives to meet very high cleaning standards. Nonetheless, we will take steps to improve further in this area in the hope of not disappointing you during your next stay. We also apologize if you had difficulties getting in your room because of our room key. As improvement is one of our priorities, we take your comment to heart and will communicate with our team about this issue. These incidents are in no way representative of the quality we strive to offer to our guests. We will do our best to improve in this area as well and to prove this during your next visit. Sincerely, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

Good location

トリップアドバイザーの評価 4.0/5

UserColT トリップアドバイザー認証口コミ

Really well located for trains and buses, and within walking distance of a lot of the main tourist sites. Staff friendly and helpful and impressed by the reception bar which I thought was reasonably priced. I think my only grumble is that there is no kettle in the room, having just come from twin room in a hostel that was half the price in Munich that had one along with tea/coffee

Dear UserColT, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We regret that your stay with us was not fully satisfactory but according to the DEHOGA classification standards, kettle and coffee is not a standard service for a 2-star-hotel. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your ibis team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

との提携 TripAdvisor

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