説明
ALLSAFE認証ホテル
ホテルのその他の情報
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ALLSAFE認証取得済みホテル
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スイートにお持ち帰りできるお飲物とお料理を24時間いつでもご用意
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無料のWi-Fi、薄型TV(一部のSkyチャンネルに対応)
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広々としたスイート(30m²)、ミニキッチンとティー/コーヒーメーカーを完備
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ベルリンの中心部に位置し、ビジネス街や文化センターに近接しています。
当ホテルの客室
ページ中 ページ
ホテル所在地
ノボテル スイート ベルリン シティ ポツダム プラッツ
Anhalter Strasse 2
10963 ベルリン
ドイツ
GPS:52.504619, 13.383228
アクセスと交通機関
ページ中 ページ
ANHALTER BAHNHOF
バス停留所
アクセス: 100 m / 0.06 mi 2 min walk
POTSDAMER PLATZ
鉄道駅
アクセス: 700 m / 0.43 mi 10 min walk / 2 min drive
HAUPTBAHNHOF
鉄道駅
アクセス: 3.5 km / 2.17 mi
TEMPELHOFER DAMM
高速道路出口
アクセス: 4.5 km / 2.8 mi 15 min drive
ページ中 ページ
TEMPODROM
オペラ/コンサートホール
アクセス: 300 m / 0.19 mi 5 min walk
CHECKPOINT CHARLIE
美術館/博物館
アクセス: 600 m / 0.37 mi 10 min walk / 2 min drive
SPIELBANK BERLIN
カジノ
アクセス: 700 m / 0.43 mi 10 min walk / 2 min drive
CINEMAXX
映画館街
アクセス: 700 m / 0.43 mi 10 min walk / 2 min drive
SONY CENTER
観光名所
アクセス: 800 m / 0.5 mi 10 min walk / 2 min drive
PHILHARMONIE
オペラ/コンサートホール
アクセス: 1 km / 0.62 mi 13 min walk / 2 min drive
BRANDENBURGER TOR
史跡
アクセス: 1.5 km / 0.93 mi 15 min walk / 5 min drive
GENDARMENMARKT
史跡
アクセス: 1.5 km / 0.93 mi 15 min walk / 5 min drive
REICHSTAG
史跡
アクセス: 2 km / 1.24 mi 15 min walk / 5 min drive
MUSEUMSINSEL
美術館/博物館
アクセス: 2.5 km / 1.55 mi 10 min drive
ZOO AQUARIUM
水族館
アクセス: 3.5 km / 2.17 mi 15 min drive
BOTANISCHER GARTEN
植物園
アクセス: 3.5 km / 2.17 mi 15 min drive
ZOOLOGISCHER GARTEN
動物園
アクセス: 3.5 km / 2.17 mi 15 min drive
ページ中 ページ
TIERGARTEN
森林
アクセス: 1.5 km / 0.93 mi 20 min walk / 5 min drive
SPREE
河川
アクセス: 2 km / 1.24 mi 10 min drive
NEUER SEE TIERGARTEN
湖
アクセス: 3 km / 1.86 mi 15 min drive
ページ中 ページ
POTSDAMER PLATZ
ショッピングセンター/モール
アクセス: 700 m / 0.43 mi 10 min walk / 2 min drive
POTSDAMER PLATZ
レストラン/カフェ街
アクセス: 700 m / 0.43 mi 10 min walk / 2 min drive
FRIEDRICHSTRASSE
ショッピング街
アクセス: 1 km / 0.62 mi 10 min walk / 2 min drive
KREUZBERG
レストラン/カフェ街
アクセス: 3 km / 1.86 mi 15 min drive
KURFUERSTENDAMM
ショッピング街
アクセス: 3.5 km / 2.17 mi 15 min drive
PRENZLAUER BERG
レストラン/カフェ街
アクセス: 6 km / 3.73 mi 20 min drive
FRIEDRICHSHAIN
レストラン/カフェ街
アクセス: 6 km / 3.73 mi 20 min drive
ホテルサービス
チェックインはからです - チェックアウトはです
- 駐車場
- ペット可
- 車椅子でのご利用に対応
- Wifi
- エアコン
- 朝食
- バー
- 全館禁煙
- ルームサービス
4 ELEMENTS
座り心地のよい椅子の背にもたれながら、五大陸を巡る旅に熱い思いを馳せてみてはいかがでしょうか。65 種類以上のお飲み物からお好きなものを選んで、気晴らしに旅行の計画を立てるのもお勧めです。
2 朝食
お客様のご意見
Great experience
トリップアドバイザーの評価 5.0/5
fscholar トリップアドバイザー認証口コミ
Dear fscholar, We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Disappointing
トリップアドバイザーの評価 1.0/5
Anniebeth1979 トリップアドバイザー認証口コミ
Dear Anniebeth1979, Thank you very much for your feedback on your visit to the Novotel Suites Berlin City Potsdamer Platz and we are very sorry that we could not meet your expectations. This should not have happened like this. Your feedback is crucial in helping us improve, and we hope to regain your trust in the future. We understand the inconvenience with the baggage, but unfortunately, the size of our storage room does not allow us to place all the luggage that guests wish to keep in the luggage room. We are trying to find a solution to this issue and we are very sorry for the impression we have made. We understand the frustration and exhaustion you must have felt after a long journey. We also understand that guests want to get their room ready by the early arrival. Therefore, based on the availability of rooms ready for check-in, we try to provide rooms with early check-in even before 3 p.m., even though it´ s not guaranteed. We afraid that, there may have been a misunderstanding because after the end of the maid shift, bedding is in limited supply at reception, so the receptionist needs to prepare additional before they can offer it to the guest. We are genuinely sorry for the frustration caused by the delay in providing the extra pillows you requested. Thank you for letting us know about those technical issues in the room. Additionally, we are deeply concerned about the incident with the lamp emitting smoke. The safety and well-being of our guests are of utmost importance to us. We have conducted a thorough inspection of the room and the affected lamp to identify and rectify the issue promptly. Our maintenance team is working diligently to replace or repair the lamp to prevent any such occurrences in the future. Also our maintenance team has inspected and rectify the problem with the shower hose not being properly attached. We do our best to fulfill the such wishes as view, high or low floor of our guests, which they indicated in their reservations. Sometimes, it is not always possible due to limited availability of rooms. In accordance with our hotel standards, linens are changed every three days or at the guest's request. On the day of the linen change, you had a do not disturb card on your door and the maids were unable to make the change. Unfortunately, this information was not communicated the next day. Should a guest request a change of linen, we communicate that message to the housekeeping team for further implementation. Please, be sure, we have tried to do our best to repair the elevator as soon as possible and we regret that technical issue with the elevator affected your stay. We cannot take an influence on occasional technical issues, but we will have a conversation with staff about how to behave according to standards. We take your review very seriously, we discussed the content of your message on management level and we are taking measures for the improvement. Sincerely, Novotel Berlin City Potsdamer Platz
Awful experience
トリップアドバイザーの評価 1.0/5
LaurenKoda トリップアドバイザー認証口コミ
Dear Lauren, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We deeply apologize if our team made a negative impression during your stay with us. Our team is committed to meeting very high cleaning and service standards. However, as improvement is one of our priorities, we take your comment to heart and we will take steps to improve even further in this area in the hope of not disappointing you during your next stay. These incidents are in no way representative of the quality we strive to offer our guests. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Novotel Suites Berlin Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Cheap
トリップアドバイザーの評価 1.0/5
Victor C トリップアドバイザー認証口コミ
Dear Victor, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In our Novotel Suites hotel, we strive to offer our guests a pleasant atmosphere and excellent facilities. We regret our design was not to your liking. Regarding friendliness, we apologize if your experienced a negative feeling from some of our team members during you stay with us. Please, be assured that it is definitely not our standard and that friendliness is one of the most important aspects of our work. Each member of our staff have been hired for their know-how in hospitality as well as their friendliness and helpfulness. They are committed to make every guest feel comfortable and we regret if it was not your case. This was not their intention. This incident is in no way representative of the quality we strive to offer to our guests. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Without a doubt, the satisfaction of our guests is our top priority, so we would be very happy about another chance to convince you of this. Sincerely, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
Do not stay here
トリップアドバイザーの評価 1.0/5
Journey32048471151 トリップアドバイザー認証口コミ
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For environmental reasons, our rooms are equipped with an air-cooling system that regulate itself depending on the temperature outside. This enable us to better limit our environmental footprint. We deeply apologize that our air-cooling system was a cause of discomfort during your stay At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
との提携 TripAdvisor