ノボテル スイート ウィーン シティ ドナウ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 926 件のレビュー

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ホテルのその他の情報

  • 広々としたスイートルーム(30 m²)

  • 緑豊かな環境を見渡せる静かなテラスでの朝食

  • ご両親と同室にご滞在の16歳までのお子様は、宿泊料金が無料となります

  • 地下鉄で市街中心部までアクセスすれば、プラーターまでも徒歩圏内

  • グルメ食料品店、年中無休のバー

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ホテル所在地

ノボテル スイート ウィーン シティ ドナウ

Radingerstrasse 2
1020 ウィーン
オーストリア

GPS:48.224321, 16.398868

アクセスと交通機関

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敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

ソファにゆったりと腰かければ、心が解き放たれ、5 大陸を旅しているような気分になるでしょう。お好みに合わせて自由にお選びいただける 65 種類以上の豊富なドリンクセレクションは、お客様の旅行記に華を添えます。

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  926 件のレビュー

トリップアドバイザーの評価  4.0/5  2,125 件のレビュー

2023エクセレンス認証

Novotel Suites Wien City Donau honest review

トリップアドバイザーの評価 5.0/5

Vlad H トリップアドバイザー認証口コミ

I started going there since last year and I go there 2 times per year. The hotel is alright, nothing too special. Last year I stayed in a smaller room but this year I stayed in a bigger room. In the bigger room there were 2 beds, 1 toilet and 1 bathroom. There was a bathtub and a shower. There was also a big mirror in the bathroom. The bathroom had some unusual doors but it was alright. There was a mini vault in the room as well. We had a big table with 4 chairs. We had 8 outlets which was very good because we had 2 laptops, 3 iPads and 4 phones. The area was very nice, you could get fast to the metro station. The breakfast was very good though it could had more stuff and more desserts since it only had one. It had some good juices but my favourite one was the Sour Cherry one. They were prepared and ready for anything. You had a phone in the room and you could get to the bathroom easily at night. I loved it and whenever I go in Vienna this is the first hotel I think of going. It has some good prices as well.

Dear Guest, Thanks for this review of your stay. We're thrilled to hear you found our location convenient for accessing the metro station and that our breakfast selection, particularly the Sour Cherry juice, was to your liking. It's also great to know that the ample outlets in our suites met your technological needs. We appreciate your feedback on our breakfast variety and will certainly consider your comments as we strive to enhance our offerings. While our rooms are designed to provide comfort and security, we regret if any aspect did not meet your expectations. Please be assured that our team is dedicated to providing a high standard of service and accommodation. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Excellent hotel

トリップアドバイザーの評価 5.0/5

iankosborne トリップアドバイザー認証口コミ

We were very pleasantly surprised by the standard of this hotel. The location was perfect next to a metro station on the U1 main line into the city. Our room was available even though we arrived almost four hours early. The staff were all friendly, polite and helpful. The room was large with all facilities including settee, fridge and microwave. Would recommend highly.

Dear Ian, It was a pleasure to receive your kind review of your stay with us. We're thrilled to hear that our location adjacent to the metro station provided you with convenient access to the city. It's great to know that our early room availability enhanced your stay, and we appreciate your kind words about our friendly and helpful staff. Your recognition of our large suites, equipped with amenities such as a fridge and microwave, is much appreciated. We're always striving to offer a comfortable and accommodating environment for all our guests, and we're delighted that you would recommend us highly. We would be delighted to welcome you back. Take care, Markus Koller, Cluster General Manager

Short break.

トリップアドバイザーの評価 4.0/5

Elaine C トリップアドバイザー認証口コミ

Returned after a 3 night stay and very satisfied with our choice. Staff are helpful and informative. Position of the hotel is very good as access to the underground is very close, with a lift - ideal for people with limited mobility. The supermarket is also close by. The added bonus ( when travelling with a teenager) is the small but fabulous Pepe Nero pizza place serving a variety of food at a reasonable cost. Thoroughly recommend. Room is a decent size, adequate toiletries supplied, fridge. microwave and kettle provided but the selection of tea and coffee could be improved. Supplies were not replenished after our second night. The place is very clean. Cannot comment on breakfast as we were out and about but there appeared a decent selection…. But quite a queue. Access to the hotel in relation to the journey from the airport was uncomplicated and purchasing a 72 hour transport pass at the airport an excellent buy.

Dear Elaine, Thank you for taking the time to review your recent stay We're thrilled to hear that our staff made a positive impact during your stay and that the proximity to the underground was convenient for your needs. It's also great to know that you found nearby dining options like Pepe Nero to your liking. Regarding the in-room amenities, we appreciate your feedback on the tea and coffee selection and will look into enhancing the variety. We apologize that the supplies were not replenished on your second night, and we will address this oversight with our housekeeping team to ensure our standards of service are maintained consistently. We hope to have the opportunity to welcome you back for a better stay in the future. Best wishes for the New Year! Markus Koller, Cluster General Manager

Better than expected

トリップアドバイザーの評価 4.0/5

FrancisMimiLay ファミリー - トリップアドバイザー認証口コミ

Warm friendly check in. We checked in at 12:30 and room was not ready as normal check in time was 3pm. So sat and waited for our room as it was raining. It took no more than an hr for the room. Got complementary breakfast as Platinums. Decent selection of choices at breakfast. All their rooms are called suites, one category so no upgrade. We booked a family suite, the room size is smaller than other hotels suites but doable. The Platinum welcome amenity was a bag of tea. So far after staying in 2 different hotels in Vienna, I can see that they are not too focused on the Platinum status. In other countries/cities, the Platinum welcome amenity is plentiful. Is it a Wien things? They have coffee, snacks and drinks you can buy in the lobby. Also umbrella for rental. They take a deposit but you get that back upon return. Overall not bad. I would recommend this hotel.

Dear Guest, Thank you for taking the time to respond to our satisfaction survey. We're delighted to hear that our team's warm welcome made a positive impression and that you enjoyed the complimentary breakfast offered as part of our loyalty program. It's also gratifying to know our selection at breakfast met your expectations. It's wonderful to know our additional offerings, such as the lobby snack selection and the umbrella service, contributed to your comfort during your stay. We're sorry to hear that our recognition of Platinum status did not fully meet your experiences elsewhere, and we take note of your feedback to ensure our guests feel valued at all times. We're glad that overall, you had a pleasant experience and would recommend our hotel to others. We hope to see you again on your next visit to Vienna. With very best wishes,

Awesome hotel for a great price

トリップアドバイザーの評価 5.0/5

sunflowergurl トリップアドバイザー認証口コミ

The Novotel Suites Wien City was the perfect place for our family of 4. Although it's not located in city center, it has access to the subway a few feet away from the hotel. This subway can pretty much take you anywhere. The customer service is great. We were greeted warmly by the staff and they even gave us recommendations of where to eat. The accommodations itself was pretty good. We opted for the junior suite which had a king sized bed and 2 twin beds for our kids. The bathroom had a tub and a shower which was nice. However, the toilet was in a separate "room" by the door. It almost resembled an airplane bathroom. It proved to be a bit inconvenient at times but we got used to it after awhile. I have to say though that despite the chilly weather outside, the room was a bit on the warm side. We tried to make the room colder but I guess that's as cold as we could get it to go. Other than that, it was pretty comfortable. We didn't opt for the breakfast buffet but we did eat there once and it was great. Kids were free so that made it even better. Also, we scheduled an airport transfer with them and it worked out perfectly since our flight leaves at 7 AM. I highly recommend this hotel. It was a reasonable price, convenient, and have great customer service.

Dear Flower, Thank you for taking the time to share your review. We are delighted that our location with convenient subway access and the positive interactions with our staff contributed to a memorable stay for your family. Furthermore, the comfort and design of our junior suite seem to have met your needs well, and we're glad that the breakfast experience was enjoyable for the entire family. We have, however, noted your feedback regarding the temperature in your suite, and while our air conditioning system is designed for individual comfort, we apologise if it did not fully meet your expectations. Please don’t hesitate to notify our team of any concerns and they will be more than happy to find a comfortable solution for you. Nevertheless, it's wonderful to hear that the airport transfer service was seamless and helped ease your travel concerns. We hope to welcome you back. Kind regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,260 件のレビュー 9.3/10 ロケーション
  • 1,533 件のレビュー 8.7/10 客室
  • 933 件のレビュー 7.7/10 サービス
  • 30 件のレビュー 8.2/10 インターネット
  • 1,005 件のレビュー 8.8/10 快適さ
  • 748 件のレビュー 7.2/10 朝食
  • 707 件のレビュー 8.4/10 清潔さ
  • 291 件のレビュー 5.4/10 お値打ち度

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