ソフィテルモントリオールゴールデンマイル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,409 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • グルメで名高いフレンチレストラン

  • 街の中心部、おしゃれなゴールデンスクエアマイルにあります。

  • バレーパーキングサービスをご利用いただけます。また、公共交通機関へのアクセスも便利です。

  • 広い会議スペース。

  • グルメ料理レストラン「Renoir」

当ホテルの客室

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ホテル所在地

ソフィテルモントリオールゴールデンマイル

1155 シェルブルックストリートウェスト, MONTREAL - QUEBEC
H3A 2N3 モントリオール
カナダ

GPS:45.501112, -73.577306

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE RENOIR

フランス料理にインスピレーションを得たレストラン「ルノワール」では、各国の風味をお楽しみください。地元の食材を生かした、上質で独自の料理をご用意しています。当面の間、メニューは制限されます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,409 件のレビュー

トリップアドバイザーの評価  4.5/5  2,902 件のレビュー

2023エクセレンス認証

Excellent Overall Stay

トリップアドバイザーの評価 5.0/5

elsquigg トリップアドバイザー認証口コミ

Two night stay on a February weekend. Very nice hotel, although the lobby area feels a little small. Great location near Mont Royal. Fantastic staff everywhere you go. Huge room. One of the most comfortable beds I have ever slept on. Disappointed the hotel bar, which is actually with the only restaurant, closed around 1030 or 1100pm Saturday night (we were told last call around 10pm). Had vouchers for continental breakfast - would have liked to try something else on the menu and apply the continental credit towards something else - instead of having the continental both days. Would definitely return. I can not emphasize how friendly and helpful the entire staff was.

Amazing stay!

トリップアドバイザーの評価 5.0/5

Kathleen F トリップアドバイザー認証口コミ

Wish I could give 10 stars! Best hotel experience I’ve had in many years. The staff was extremely friendly and helpful. The beautifully decorated room was clean and serviced daily-even evening turn down with chocolates! We had 2 mornings of room service—the pastries and coffee were delicious. Conveniently located to Peel St, metro, and Bell Centre. Highly recommend you stay here when in Montreal.

Bonjour kathleentf, We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Up to the Sofitel standards

トリップアドバイザーの評価 4.0/5

Audrey H トリップアドバイザー認証口コミ

We are regular customers of the Sofitel hotels. This one was up to the standards : we were upgraded to a junior suite which was a nice suprise when you arrive from the aiport after a 7 hour flight. The suite was big, well equipped and comfortable. The bathroom was superb and the bed of great quality. Breakfast was good but we did experience much better ones in other Sofitel branches. We would definitely come back to this hotel in the future, as it also located to the center of Montreal.

Bonjour 963audreyh, We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Best Hotel in Montreal in ALL

トリップアドバイザーの評価 5.0/5

magdasharara トリップアドバイザー認証口コミ

Love the service, the rooms, the bed, the food at Le Renoir as well as the room service. The food is really delicious. The wonderful bed and pillows are so comfortable; the staff from room service people to the cleaners to the receptionists to the bell boys to the restaurant waiters and hostesses super efficient, wonderful time every time. I recommend it 100%. I go back every few months.

Bonjour magdasharara, We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Poor customer service

トリップアドバイザーの評価 3.0/5

nala3000 トリップアドバイザー認証口コミ

Disappointed that when we had a problem after complaining to three different staff members including a manager, no one got back to us. We felt we were ignored and no one was really interested in helping us.

Bonjour nala3000, Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The adequate follow up will be done internally with the concerned people. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Marc Pichot General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,154 件のレビュー 7.7/10 客室
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  • 15 件のレビュー 5.7/10 インターネット
  • 381 件のレビュー 7.5/10 料理
  • 318 件のレビュー 8.3/10 清潔さ
  • 186 件のレビュー 6.7/10 朝食
  • 42 件のレビュー 3.3/10 ウェルネス・温泉エリア

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