ノボテルパリトゥールエッフェル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 3,330 件のレビュー

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61 quai de Grenelle, 75015 パリ, フランス

説明

ホテルのその他の情報

  • ダウンタウンエリアに位置する、エッフェル塔から徒歩10分の場所に位置するホテル

  • 専用の有料駐車場がございます。

  • 屋内温水プール：サウナとフィットネスセンターは有料です（要予約）

  • ファミリールーム、Wi-Fi ご利用可

  • 30のミーティングルーム、3,000 m²の柔軟性の高いスペース

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ホテル所在地

ノボテルパリトゥールエッフェル

61 quai de Grenelle
75015 パリ
フランス

GPS:48.849778, 2.282836

電話番号
ファックス +33 1 40 58 24 44

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  3,330 件のレビュー

トリップアドバイザーの評価  3.5/5  6,259 件のレビュー

Don’t stay unless you want to sleep in a sauna

トリップアドバイザーの評価 2.0/5

Pjsinghuk トリップアドバイザー認証口コミ

We have just arrived at the hotel today and are staying for 3 nights. Amazing location and reception area very nice. Staying with kids in family room. Very nice view. Just writing this as extremely disappointed with room. Extremely hot, like sauna. No ventilation, fans not working. Tried everything, called reception three times throughout the day with no one even come to take a look. Not even an offer of fan( looks like this is a known problem). Struggling to sleep. Kids want to sleep in the corridor as AC seems to be working there and it is much cooler. Earlier today we had to leave hotel room door open to cool room down. Do not stay here. There are many same hotels in vicinity. It is not cheap and this is terrible. 3 calls and no response.

2重の請求＋問い合わせに対する返答無し

お客さまの声 0.5/5

Wake ビジネス - 確認済みレビュー すべて

予約番号NCPLBMBT自体は快適なものでした。 一方で、キャンセルしたはずの予約番号NCKLBVRHの予約が残っており、上記NCPLBMBTの3月23日チェックインの際にもこのNCKLBVRHの件については一先触れられなかった。 さらに、帰国後貴社にこの内容の問い合わせを入れるも現在のところ何の反応もない。

おはようございます、ウェイク様 まず最初に、お客様にご迷惑をおかけして申し訳ございません。二重請求やお問い合わせに対する回答がないことに関して、ご心配されていることを理解しております。 お客様の予約番号NCKLBVRHに関する二重予約は解消され、対応する返金が行われております。お支払い方法によっては、返金処理に数日かかる場合がございますので、ご了承ください。 また、お問い合わせに対する返答の遅れについてもお詫び申し上げます。お客様への返信はできるだけ早急に行うよう努めておりますので、今しばらくお待ちいただきますようお願い申し上げます。 何かご質問やご不明点がございましたら、お気軽にお問い合わせください。この度のご不便をおかけしたことを重ねてお詫び申し上げます。 敬具、 Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Great Location to Eiffel Tower

トリップアドバイザーの評価 4.0/5

UNESCOtravelers100 トリップアドバイザー認証口コミ

The location was great! Close to most major attractions and restaurants. The hotel overlooks the Statue of Liberty replica. From the front of the hotel in the middle of the road, you can see the beautiful and amazing Eiffel Tower. Our room was a street view, we saw a movie being filmed. The room was not that big, good enough for two people. The most important thing was it was clean. I had one issue which took quite some time for the hotel staff to resolve. I was showering, and washing my hair, there was no shampoo in the dispenser. My husband called the housekeeper and they took about 30 minutes to bring up a new dispenser. It was painful, standing in the shower waiting. Overall the location of this hotel is in a very good area. Taxi/Uber is available right in front of the hotel.

Thank you for sharing your experience at Novotel Paris Centre Tour Eiffel. We're delighted to hear that you, 100 Countries 7 Continents, enjoyed our great location, close to major attractions and restaurants. It's wonderful that you were able to enjoy the view of the Eiffel Tower and even witnessed a movie being filmed from your street-view room. We apologize for the inconvenience you experienced with the shampoo dispenser and the delay in resolving it. We'll address this with our housekeeping team to ensure it doesn't happen again. Overall, we're pleased that you found our hotel to be in a very good area, with convenient taxi/Uber access. We hope to welcome you back for another enjoyable stay in the future. Best regards, Marie Guest Relations Manager

Bar La Seine in the Novotel is 5-star

トリップアドバイザーの評価 5.0/5

Thomas B トリップアドバイザー認証口コミ

This hotel is very conveniently located in the Beaugrenelle area, and offers excellent pricing in my opininion given the full 4-star amenities on offer. One particular highlight is the Bar La Seine, which is calm, professional, and just what one needs when winding down from a long day of business or indeed tourism. A large number of bespoke cocktails, and all the classics, are available here, and I have to say they are of very high quality. Barlady is excellent, here showing one of the venue's creations.

Thank you, thomasbF1362QS, for sharing your review of our hotel. We're thrilled to hear that you enjoyed your experience at Bar La Seine and found it to be a 5-star establishment. It's fantastic to know that you appreciated the convenient location of our hotel in the Beaugrenelle area and found our pricing to be excellent for the full range of 4-star amenities we offer. We're especially delighted to hear your compliments about our Bar La Seine, and we're pleased that you found it to be calm, professional, and perfect for unwinding after a busy day. It's wonderful to know that you enjoyed our selection of bespoke cocktails, and we're glad that our bar staff provided you with excellent service. We hope to have the pleasure of welcoming you back to Novotel Paris Centre Tour Eiffel in the future for another exceptional experience. Best regards, Marie Guest Relation Manager

Our Paris Trip

トリップアドバイザーの評価 4.0/5

julieclements2016 トリップアドバイザー認証口コミ

Very comfortable hotel. Staff very friendly and helpful. After being out most of the day, ate in the hotel restaurant. Lovely food and good service. The only negative was the lifts. One day only two out of six were working at breakfast time,we had to go up to come down because there was no room going down! On the pro side when we booked in we were told we'd been up-graded from a room to a suite,( at the front of the hotel over looking the Seine).

Dear julieclements2016, Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We're thrilled to hear that you found your stay comfortable and that our staff were friendly and helpful throughout your visit. It's always our goal to provide exceptional service to our guests. We're glad you enjoyed dining at our restaurant and that you found the food to be lovely with good service. However, we apologize for any inconvenience caused by the temporary issue with the lifts during breakfast time. Please rest assured that we are continuously working to improve our services to ensure a seamless experience for our guests. We're delighted that you appreciated the upgrade to a suite with a stunning view of the Seine. It's our pleasure to provide our guests with memorable experiences and we're thrilled that we could enhance your stay in this way. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards, Marie Guest Relation manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,665 件のレビュー 6.9/10 サービス
  • 36 件のレビュー 6.5/10 インターネット
  • 1,439 件のレビュー 4.6/10 快適さ
  • 1,275 件のレビュー 6.2/10 朝食
  • 1,184 件のレビュー 4.9/10 清潔さ
  • 955 件のレビュー 4.3/10 設備

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周辺の他の施設

パリのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。