ノボテル クラクフ シティ ヴェスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,434 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 屋外駐車場

  • リクエストに応じて自転車をご用意

  • 市中心部の徒歩圏内に位置するホテル。

  • 無料の高速Wi-Fi

  • EV充電ステーション

当ホテルの客室

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Discover

ホテル所在地

ノボテル クラクフ シティ ヴェスト

al. Armii Krajowej 11
30-150 クラクフ
ポーランド

GPS:50.070207, 19.89738

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,434 件のレビュー

トリップアドバイザーの評価  4.0/5  1,681 件のレビュー

2023エクセレンス認証

Staff brilliant

トリップアドバイザーの評価 4.0/5

clairetN2149ZS トリップアドバイザー認証口コミ

In a good location 3km from Old town and 15 min taxi ride from the airport. Staff on reception were above and beyond. Breakfast had lots of choice and very delicious. Small gym and an indoor pool was a good addition. The rooms were clean spacious but the tv did not work, not that it mattered and I didn’t trouble anyone to fix it. Would recommend!

Dear ClairetN2149ZS, On behalf of whole team i would like to thank you for your time and review. I'm very happy that you liked our staff, breakfast and cleanliness. Moreover thank you for the information about the TV - Situation is solved well but for the future stay with us just feel free to contact with the reception. We are here for you and we give our best every day. To make your stay in our hotel a memorable one. With best regards, Witold Skałka Guest Experience Specialist

Lovely staff and hotel

トリップアドバイザーの評価 5.0/5

daftbat1987 Couples - トリップアドバイザー認証口コミ

Stayed here for a weekend whilst visiting Krakow. Easy to get to with a quick taxi from the airport and in and out of the city. There were buses running past regulary. Room was lovely and spacious and cleaned. Free bottles of water and you could refill in the lobby with fresh cold water for the day. We even had a birthday gift for my partner whose birthday it was on arrival. We didn't eat at the hotel but enjoyed a drink at the bar one evening. Staff across the hotel were helpful and friendly at all times. Only downside is we couldn't use the pool as it was over run with families even late into the evening.

Dear Guest, Thank you for sharing your opinion with us about your stay at the Novotel Kraków City West hotel. Each comment is extremely valuable to us. We are very glad that we met your expectations and deserved a high rating. We hope that when you visit Krakow again, you will choose our hotel again. We strongly encourage you to do so and wish your next stay will be even better than the previous one. Best Regards, Anastasiia Adamska Guest Experience Specialist

Enjoy my stay in krakow

トリップアドバイザーの評価 4.0/5

jeromeY56 Friends getaway - トリップアドバイザー認証口コミ

Good place to stay in krakow I stay 1 week in this hotel for 2023 European games with other judges of différents sports High quality level Big rooms and good service Not to far away from City center by bus ~20min Easiest in taxi or Uber for cheap price

Dear Guest, Thank you for such a positive review of your stay in our hotel! We are glad that you are satisfied with our services and the time spent with us was pleasant and enjoyable:) Yours sincerely, Anastasiia Adamska Guest Relations Specialist

Definitely not a VIP service for business

トリップアドバイザーの評価 2.0/5

MarioJoao ビジネス - トリップアドバイザー認証口コミ

Didn’t check my boxes for a business trip and it doesn’t worth what I’ve paid. Very disappointing welcome service, staff not so nice, restaurant was very poor, tv service is horrible, bed and working facilities. I don’t understand why the rate is so expensive…

Dear Mario, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anastasiia Adamska Guest Experience Specialist

Comfortable stay

トリップアドバイザーの評価 4.0/5

Maps273558 トリップアドバイザー認証口コミ

The Hotel was comfortable and central to everything. There is free wifi, swimming pool, fitness centre, Restaurant which serves nice breakfasts with plenty to choose from. Transport is in close proximity.

Dear Guest, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Anastasiia Adamska Guest Experience Specialist

との提携 TripAdvisor

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