ノボテルクラクフセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,710 件のレビュー

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UL. Tadeusza Kosciuszki 5, 30-105 クラクフ, ポーランド

説明

ホテルのその他の情報

  • 旧市街まで歩いてすぐ

  • フィットネスセンターを改装

  • 地下駐車場

  • 無料のWi-Fi

  • ゲスト用のレンタルサイクル

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ホテル所在地

ノボテルクラクフセントラム

UL. Tadeusza Kosciuszki 5
30-105 クラクフ
ポーランド

GPS:50.054624, 19.925911

電話番号
ファックス +48 12 299 29 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,710 件のレビュー

トリップアドバイザーの評価  4.5/5  2,460 件のレビュー

2023エクセレンス認証

Enjoyable family break in Krakow

トリップアドバイザーの評価 4.0/5

shilpens ファミリー - トリップアドバイザー認証口コミ

This hotel has an ideal riverside location which is 15 mins walk from the centre of Krakow. The service is excellent and my family and I were very well looked after by Maciej, Dominika, Roman and Gabriella of the reception team in particular. I travelled with my bicycle and was allowed to store my bike in our room at my request. The gym is good and the swimming pool is great. We stayed for two weeks and this was marred by very noisy roadworks directly outside the hotel, but hopefully this will be completed soon. All in all a very good stay and we really appreciated the hotel’s hospitality.

Scowls instead of a good night’s sleep

トリップアドバイザーの評価 2.0/5

riChchestMat ファミリー - トリップアドバイザー認証口コミ

The air con didn’t work in our river-facing 2nd floor room. No solution from reception, so we were forced to leave the window open to sleep. Then drunk people on the streets at night and roadworks from 06:30am. The hotel can’t control what happens outside but they should have provided rooms comfortable enough to sleep in. Other issues included needing to all reception every day because the body wash and hand soap ran out. Not enough towels for the number of people staying in the room. Cups not cleaned. The breakfast selection was good, but the restaurant very noisy. The welcome was dour and full of scowls. Waiter spilled coffee all over the table. Accidents happen but the same waiter had already nearly ran me over while rushing about without looking where he was going. even before the stay, the hotel asked me to provide my credit card details via unsecured email and didn’t even provide my name or booking reference. So many little mess ups, but the horrible temperature in the room (despite being 17C outside during the day) meant we couldn’t good a good night’s sleep. A hotel has to provide a good night’s sleep, or otherwise it’s a failure. If you must stay, then don’t pay upfront and ask for a room away from the riverside.

Amazing and would definitly would return.

トリップアドバイザーの評価 5.0/5

Ruth Catherine F トリップアドバイザー認証口コミ

Amazing modern room 2 double beds and got 2 rooms for the whole family. Loved all the amenities. The pool is very nice all the family was in the pool everyday not too busy and a really nice jacuzzi pool noodles but quite deep and a shallow end for your younger ones a beautiful gym and towels just before you enter the area dressing rooms nice. Lovely games room with a pool table ping pong fooseball and gameboy. Breakfast was lovely . Rituals were in every bathroom and a light up mirror was a great walking distance from the square and everything. Overall great experience and would definitly return

Avoid

トリップアドバイザーの評価 3.0/5

C8409OMjosephs トリップアドバイザー認証口コミ

The hotel is situated in the middle of a building site. I had the unfortunate experience of having to navigate my hire car through the unpacked and suspension damaging bomb site. The hotel is dated and our twin room was lacking power sockets anywhere near the beds. The tea / coffee facilities in the room were rubbish. The safe would not work and the only half decent thing was the shower. The buffet breakfast was mediocre and made worse by the staff allowing a guest to eat his breakfast in his dressing towel whilst displaying his middle age body. The old town is 10 mins away. I can safely state that this is the worse Novotel that I have stayed at and clearly used for tourist groups.

Great location

トリップアドバイザーの評価 5.0/5

JuneG388 トリップアドバイザー認証口コミ

We stayed here with a tour group with Riviera Travel. The hotel has a great location, the beds are very comfortable and breakfast had a good choice. We ate in the restaurant on one evening and the food was very nice. Special mention to our waitress Olena who was very welcoming, professional and helpful. She is an asset to the hotel.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 359 件のレビュー 8.2/10 清潔さ
  • 350 件のレビュー 7.5/10 設備
  • 333 件のレビュー 7.5/10 プール

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