ノボテルモスクワセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,439 件のレビュー

ノボテルモスクワセンター - Image 1
ノボテルモスクワセンター - Image 2
ノボテルモスクワセンター - Image 3
ノボテルモスクワセンター - Image 4

説明

ホテルのその他の情報

  • 地下鉄2駅が徒歩圏内

  • モスクワ市街、オスタンキノ・タワー、スターリン様式の高層建築の眺望

  • 総面積500㎡以上のコンファレンスホール×8。

  • 最新のエクササイズ機器を完備したフィットネスセンター

  • 大型の荷物預かりサービス

当ホテルの客室

ホテル所在地

ノボテルモスクワセンター

Novoslobodskaya str 23
127055 モスクワ
ロシア連邦

GPS:55.781617, 37.598337

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

COTE AZUR

レストラン「コートアジュール」での種類豊富でバラエティに富んだご朝食で、一日のスタートをお手伝いします。毎日7時から11時までビュッフェスタイルご朝食をお召し上がりいただけます。レストランでは、ご宴会のご予約も承っています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,439 件のレビュー

トリップアドバイザーの評価  4.0/5  1,681 件のレビュー

Great choice to visit Moscow

トリップアドバイザーの評価 4.0/5

Katya L トリップアドバイザー認証口コミ

We had a great time visiting Moscow and staying at Novotel Centre. Despite busy times, my family's rooms were placed close by. There is a great bar and lounge downstairs to meet your friends and have great food. Breakfast was also very rich and had a lot to offer. We also enjoyed our appointments at the massage centre with Svetlana. The hotel is located right outside of subway station downtown. The only issue during our stay was - in one of the rooms the heating did not work and upon maintenance team review - my family had to move rooms eventually at the end of the day. We lost some time and were not offered compensation.

Good afternoon! We are very grateful for your feedback! We are pleased that you noted so many advantages of our hotel. We are very sorry that your family had to move. You are right that in such situations some kind of compliment from the hotel is necessary. We always try to show our hospitality to our guests as much as possible. We sincerely apologize! This time we missed this moment. We have already conducted additional training with our employees to pay more attention to details. Thank you again for your feedback! We will be glad to see you visiting us again! Best regards, Olesia Volynchikova Quality Manager

first time back to Moscow after Covid

トリップアドバイザーの評価 4.0/5

chiarafumagalli ビジネス - トリップアドバイザー認証口コミ

always a nice stay in Novotel Moscow Centre! in those times a clean and reliable hotel it is was you are really looking for! mask and sanitizer are avaliable at the front desk, and in the resturant for breakfast.

Worst Customer Delight Experience with Non Welcoming Reception Staff

トリップアドバイザーの評価 1.0/5

parveen0185 ファミリー - トリップアドバイザー認証口コミ

Not at all satisfied with this property . Non generous staff to start with . We booked the hotel for 2nd time in october 2021 ( first stayed in 2019) as we had a good experience earlier. So the expectation bar was set as per that. During checkin , when we asked for our welcome drink then we were told we don’t provide any but being my 2nd experience I remembered they provided good welcome drinks on the bar - and when we asked for the same They firstly refused And when we gave reference of the first time , The receptionist denied saying your category was different (i.e. executive) last time . As soon as we entered the rooms , rooms were not as per expectations then we tried and found our last reference id . After taking it to reception, we found that category was same as now but the receptionist had earlier mentioned it was an upgraded one. But now she confirmed it was same and gave an excuse that NO HELP CAN BE DONE NOW SINCE HOTEL IS PACKED, Not even petite request of Welcome drink was entertained. Worst experience of Customer Delight

perfect for long-stay

トリップアドバイザーの評価 5.0/5

K5391BNalberts ビジネス - トリップアドバイザー認証口コミ

I am travelling with business visa regularly to Moscow. So far I spent 32 days on 3 different events in Novotel Moscow Centre and I plan to stay my remaining 148 the next here in the same hotel. I could not find a better deal considering price, room, location, service and friendliness.

Dear Albert, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your visit will be as pleasant as the previous one. Sincerely,

Hospitable, friendly, comfortablt, efficient, great location

トリップアドバイザーの評価 5.0/5

Camper25465045872 Friends getaway - トリップアドバイザー認証口コミ

I have stayed in this hotel several times by now and each visit was a very pleasant one. This to a great extent thanks to the hotel's very hospitable and freindly staff. Oksana and Maria from the booking department, Irina, Darja and Alina at the reception. They accomodated whatever requests I had about the room, Novotel services and made my stays very comfortable. I assume that all the staff here is great. The hotel has many kinds of rooms in size and bed types to choose from and is one of the few in Moscow which offers twin large rooms with two king size beds. Very comfortable and efficient for families and couples when each person prefers a king size bed of his own to sleep in. The other hotels would just have two single beds in a twin room. The only drawback of the hotel that I can point out is that it is a little dated. However everything functions properly, is clean (no foreign odors neither in public spaces nor in the rooms which is often the case un dated places) and the price is right. Location is supurb, will not dwell on it as all the informatkion is on the map. Highly recommend for staying

Dear guest, thank you so much for choosing our hotel again and again. We very much appreciate your loyalty. Thank you so much for your comments regarding your stay, we are happy that your stay was wonderful and that you enjoyed quality of our service. We can't wait to welcome you again as our guest. Sincerely yours, Katerina Yakushkina Quality Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,371 件のレビュー 5.9/10 客室
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  • 25 件のレビュー 7.1/10 インターネット
  • 572 件のレビュー 7.9/10 朝食
  • 464 件のレビュー 5.7/10 清潔さ
  • 320 件のレビュー 2.4/10 雰囲気
  • 139 件のレビュー 5.6/10 設備

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