メルキュール サンパウロ ヴィラオリンピア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,271 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • プール、サウナ、ジムを備えたサンパウロのホテルをぜひお楽しみください。

  • 企業のミーティング用に複数のイベントルーム

  • 18歳未満のお子様は、保護者同伴の場合は無料です

  • サンパウロコンゴーニャス空港へは車で11分です

  • イミグランテス高速道路から車で17分

当ホテルの客室

ホテル所在地

メルキュール サンパウロ ヴィラオリンピア

Rua Santa Justina, 210, Vila Olimpia, SAO PAULO - SP
04545041 サンパウロ
ブラジル

GPS:-23.59466, -46.67497

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

LA FORCHETTA

The casual nature of La Forchetta's architecture offers a more welcoming environment. The house is still furnished with outdoor tables and a vegetable garden that is used by the kitchen. The à la carte option serves Italian cuisine with a Brazilian touch.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,271 件のレビュー

トリップアドバイザーの評価  4.0/5  1,184 件のレビュー

Good area, nice hotel.

トリップアドバイザーの評価 5.0/5

Lazylemon ファミリー - トリップアドバイザー認証口コミ

Nice central area , some good restaurants locally , and it’s easy to walk around the borough. We walked to the ibirapuera park in 10 mins, some top end garages nearby, Aston Martin, Audi. To the English market, Mr J Oliver has his name above a local eatery . Some Jasmine trees shedding their scents in the streets. We had a mini suite with 2 bathrooms a large king and a small double, A lobby area with one seat for 3 to share was the only negative . All the necessary hotel items including very nice toiletries. Good Wi-Fi. This whole area is on the flight path so from 7ish AM , it’s starting to get noisy, as planes do landing approach. We slept well. Also had great help from the reception staff , they kept our bags over for us. No charge .

Dear Lazylemon, We very much appreciate your comments regarding your stay at the Mercure São Paulo Vila Olimpia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Vila Olimpia

Worst experience

トリップアドバイザーの評価 1.0/5

Iphone M ビジネス - トリップアドバイザー認証口コミ

This hotel has the worst Service ever. For checkout there was only one person for all the guests, and this as at rush time. It took me 45 minutes to leave the hotel. Extremely slow and impolite. The man at the front door was rude with everyone, just saying: if you have a problem complain with management. There is nothing I can do.

Dear Iphone M, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Vila Olimpia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Vila Olimpia

ホテルの設備

お客さまの声 3.5/5

K. ビジネス - 確認済みレビュー すべて

フィットネスの見晴らしや換気がよく、プールが広めでいい 朝食はグリルメニューは、ほぼ毎日同じです。 部屋のポットが 少しホコリっぽいところがあったので洗って使った デスクの照明は明るくて良いが、オンライン会議するには人の顔が暗くなった。

Kaoru K. 様 この度は、Mercure Sao Paulo Vila Olimpia でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Frederico Ferreira Gerente Geral Mercure SP Vila Olimpia

Best hotel staff

トリップアドバイザーの評価 5.0/5

3muchchas ビジネス - トリップアドバイザー認証口コミ

Rooms are clean, the staff both at reception and restaurant are incredible. Can’t say enough. Professional, friendly, accommodating.. The BEST, always welcome us with smiles and treat us like family. Debra, Gabriela, Yvonne, Osmar, Gabriel and so many more. 🥰

Dear Freedom753375, We very much appreciate your comments regarding your stay at the Mercure São Paulo Vila Olimpia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Vila Olimpia

Highly recommended

トリップアドバイザーの評価 4.0/5

pecod2019 Friends getaway - トリップアドバイザー認証口コミ

Central location not far from shopping centers and some attractions. Nice room, very friendly and helpful staff, very good breakfast. However, still no bill received because of local computer problems.

We very much appreciate your comments regarding your stay at the Mercure São Paulo Vila Olimpia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Emylli Ferraz Coord de Recepção Mercure SP Vila Olimpia

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 389 件のレビュー 9.3/10 ロケーション
  • 884 件のレビュー 7/10 客室
  • 868 件のレビュー 7.4/10 サービス
  • 28 件のレビュー 4.9/10 インターネット
  • 440 件のレビュー 7.5/10 朝食
  • 386 件のレビュー 6.7/10 清潔さ
  • 202 件のレビュー 7.7/10 料理
  • 155 件のレビュー 4.4/10 お値打ち度

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