メルキュールアルジェアエロポール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 799 件のレビュー

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Route de l'université BP 12, Cité 5 juillet Bab Ezzouar, 16110 アルジェ, アルジェリア

説明

ホテルのその他の情報

  • アルジェ国際空港から 5 分の場所にあります

  • 館内全域で無料 WiFi をご利用可能

  • 広い無料駐車場

  • プール、広々としたガーデン、フィットネスルーム

  • 600 人まで対応可能な大テント

当ホテルの客室

ホテル所在地

メルキュールアルジェアエロポール

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 アルジェ
アルジェリア

GPS:36.714025, 3.19595

電話番号
ファックス +213 21 99 34 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  799 件のレビュー

トリップアドバイザーの評価  4.0/5  1,700 件のレビュー

No aircon at this hotel in March-April-May

トリップアドバイザーの評価 2.0/5

Paul S トリップアドバイザー認証口コミ

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, "If after returning from your tour the room is still hot, we'll change the room". Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: "No, ours is on!". After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

Reclamation about the unprofessional and the disrespect of the reception team

トリップアドバイザーの評価 1.0/5

Happiness44288198980 ファミリー - トリップアドバイザー認証口コミ

im writing this reclamation because of the unprofessional treatment in the reception, when i was doing my check out in the reception i asked for invoice for my society the woman working there (Mounia) refused by saying "3lach ma gotlich mn kbal? than i asked for navette to take me to the aeroport she said that it's not available now and you have to wait for an hour i said that my mother is sick if there is a special navette she answered me without politeness and respect.

The worst Mercure ever visited

トリップアドバイザーの評価 2.0/5

438fabriziom ビジネス - トリップアドバイザー認証口コミ

I don't enjoy writing negative reviews, but I can't help but show my disappointment. Let's start from the beginning. The hotel has a free shuttle service to/from the airport. This is a plus, even if it only runs every hour. One shuttle per hour. Arriving in the hall the structure did not seem bad. A building of at least 13 floors, piano bars, restaurants... apparently everything seemed normal. The clerk tells me that they don't accept American Express and this is not good in a 4 star or even 5 star hotel as advertised on booking.com. I go up to my room, room 923. The front door could already predict what awaited me. Old and poorly maintained room, slippers not present, the liquid soap didn't work and I had to wash my hair with shampoo, power socket in the room not present and the one in the bathroom couldn't even charge the phone. I had to unplug the water kettle and use that socket. I tried to move the bedside table and behind it I found hundreds of electrical wires placed haphazardly, with the electrical tubes visible. I won't tell you about the old carpet, dirty and full of stains. The toilet was 30 centimeters from the floor, it was very low. A real disaster. Positive note was the double bed and we slept well. The breakfast was sufficient, nothing exceptional but it could do. The hotel staff were friendly and professional. Unfortunately for the exorbitant price paid (120 euros), I expect much more. They won't have the pleasure of seeing me in that hotel again.

Mercure des mercure

トリップアドバイザーの評価 5.0/5

Ghilase B トリップアドバイザー認証口コミ

Gréât hôtel and gréât staff, loved thé old vintage style of rooms and service, repas loved also thé berberic front office. Shuffle bus to air port is gréât and availabal rach hour 24h 7 on 7, also gréât postioning, la very near to hé airport 🫶💕

One if the loveliest mercure hotel

トリップアドバイザーの評価 5.0/5

Getaway04381043342 トリップアドバイザー認証口コミ

The reception was very welcoming. Positioning of the hotel is fantastic for those who wants to be near the airport, plus there's a free shuffle bus to it each hour for 24h. My room had a cosy and a vintage vibe, and the housekeeping staff was on point

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Alger Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Tahar Makhlouf Guest Relation Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 26 件のレビュー 6.7/10 インターネット
  • 345 件のレビュー 4.9/10 清潔さ
  • 311 件のレビュー 4.5/10 雰囲気
  • 235 件のレビュー 5.2/10 快適さ
  • 170 件のレビュー 6.5/10 朝食

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