ibis Cardiff Gate - International Business Park 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 780 件のレビュー

ibis Cardiff Gate - International Business Park - Image 1
ibis Cardiff Gate - International Business Park - Image 2
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

当ホテルの客室

ホテル所在地

ibis Cardiff Gate - International Business Park

Malthouse Avenue, Cardiff Gate Business Park, Pontprennau
CF238RA CARDIFF
United Kingdom

GPS:51.53965, -3.130482

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Ibis Restaurant

非契約写真

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  780 件のレビュー

トリップアドバイザーの評価  4.0/5  789 件のレビュー

Quality of dinner and customer service

トリップアドバイザーの評価 1.0/5

Sonia A トリップアドバイザー認証口コミ

The dinner saved was disgusting, tasteless and low quality. The team is not cared about the customers feelings - all have one sentence only to tell, will inform the manager. Then what !!!. I am just wondering if they dont have a good chef or the items ordered, why are they accepting the order and taking money.. Dessert looks like an experiment done by a kid while trying to learn cooking, which I received instead of carrot halwa. Charging 19 pound, even not worth for 5 pound..

Dear Sonia, First off all thank you for staying with us in ibis Cardiff Gate Hotel. We sincerely apologize for the disappointing experience you encountered during your time with us. It deeply concerns us that your dinner did not meet your expectations and left you feeling dissatisfied. We genuinely value feedback from our guests as it allows us to continuously improve our services. Your comments regarding the taste, quality, and presentation of the dishes have been noted, and we assure you that we will address these issues with our food and beverage team to ensure that such lapses do not recur in the future. Regarding the dessert, we regret any confusion or dissatisfaction caused by receiving an alternative to the carrot halwa. This was certainly not our intention, and we apologize for any inconvenience it may have caused. We would be grateful for the opportunity to make amends and regain your trust. Please consider reaching out to us directly so that we may further discuss your concerns and extend a gesture of goodwill. We hope to have the opportunity to welcome you back for a more enjoyable dining experience in the future. Warm regards, Food and Beverage Team Member ibis Cardiff Gate Hotel

very good value

トリップアドバイザーの評価 4.0/5

Stuart T トリップアドバイザー認証口コミ

After being held up on M4 due to horrendous weather & long delays, I realised I wasn't going to make my destination on time, and pulled into services & requested an unplanned overnight stop at this Hotel. The room was clean, spacious and bed was very comfortable, with no noise or disturbance notable from Motorway etc. Overall very good value & reasonably priced too.

Good value short stay

トリップアドバイザーの評価 4.0/5

TheLush101 トリップアドバイザー認証口コミ

A mate booked some rooms here for one night back in Sept 2023 as we were heading to a concert in Cardiff Bay. Finding the hotel is fairly easy - just off the M4. There was plenty of parking and you register your car when you check-in. We were allocated our rooms quickly, which were all on the first floor - you can take the lift or opt for the stairs. The rooms were a good size, with a good size bed, hanging space, desk and chair. It was a hot evening and so we had the window open all the time - wasn't too bad considering how close to the M4 the hotel is. The bathroom was a good size too. A walk in shower (not over a bath) which I prefer, with. good water pressure and plenty of hot water. Didn't opt for breakfast - one of the others did and liked it. There's a good lobby area downstairs with a pool table and drinks to buy if you need them. There's also the petrol station opposite and Burger King too. It was about £15ish for an Uber into Cardiff Bay just in case you want to use this as a base to explore further. Overall, a good stay for a good price and would definitely consider again if we need a good value place.

Masudur is a great asset?

トリップアドバイザーの評価 5.0/5

Jordan H トリップアドバイザー認証口コミ

I had an issue with my shower and Masudur was so helpful! Nothing was too much to ask. He is a real asset to your hotel. I will come back because of him. I hope to see him again soon. It’s people like him that make experiences.

Value for money and comfortable facilities

トリップアドバイザーの評価 5.0/5

E3102YRjackieb Couples - トリップアドバイザー認証口コミ

We have stayed at this hotel several times. The staff are always really friendly and helpful, the amenities are good, and the rooms always very clean. A basic hotel, good value and within easy reach of Cardiff centre. Special shout out to Ramish who was very helpful and kind to us this trip.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 907 件のレビュー 6.3/10 客室
  • 766 件のレビュー 8.6/10 サービス
  • 25 件のレビュー 8.1/10 インターネット
  • 427 件のレビュー 6.5/10 清潔さ
  • 314 件のレビュー 5.3/10 朝食
  • 148 件のレビュー 3.7/10 料理
  • 44 件のレビュー 3.8/10 バー&飲料

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