ノボテルルーヴェンセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 780 件のレビュー

ノボテルルーヴェンセントラム - Image 1
ノボテルルーヴェンセントラム - Image 2
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説明

ホテルのその他の情報

  • 無料Wi-Fi

  • 公共有料駐車場

  • 市の中心部という絶好の立地

  • 鉄道駅から徒歩わずか10分

  • 地元料理と各国料理をご用意したレストラン「グルメバー」

当ホテルの客室

ホテル所在地

ノボテルルーヴェンセントラム

Vuurkruisenlaan 4
3000 ルーヴェン
ベルギー

GPS:50.88629, 4.710015

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR

グルメバーでは、くつろいだ雰囲気の中で、シンプルで本格的な郷土料理や多国料理をお楽しみいただけます。お食事でも、お飲み物だけでも、毎日 23 時までご利用いだけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  780 件のレビュー

トリップアドバイザーの評価  4.0/5  881 件のレビュー

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

快適な滞在に加え、早朝出発への朝食対応など、非常に満足です。TVへのHDMI接続がうまく行かなかったことだけ残念でした。

受付の対応も良く掃除も丁寧

お客さまの声 4.0/5

Let ビジネス - 確認済みレビュー すべて

地下駐車場が狭く、毎日支払い機で支払う必要があり不便

様 この度は、当ホテルをご利用いただき、またお時間を割いて、お言葉をお寄せいただきまして、誠にありがとうございました。 フロントスタッフの対応や丁寧な清掃にお褒めの言葉をいただき、スタッフ一同大変嬉しく思っております。 地下駐車場につきましてはご不便をお掛けし誠に申し訳ございませんでした。 駐車場は公共施設であり、独自の決済システムに依存しているため、顧客体験を直接向上させることが困難です。 またのお越しをお待ちしております。 Inge Staes, General Manager

Would not recomend!

トリップアドバイザーの評価 1.0/5

alexandranK4903SH トリップアドバイザー認証口コミ

A very unpleasant experience with booking a room. I tried to book a room for myself and colleagues for our September business trip via email. Within a day I received a reply with the rates, however when I confirmed the booking I never received confirmation from the hotel. I sent several reminders & even called the hotel three times. The staff was not able to help me with the booking, kept transferring me & Joseph was even very rude. I finally gave up trying & we will be staying at another hotel. Would not recommend!

Dear Alexandra, Thank you for taking the time to share your feedback, We are glad to hear that you received a prompt response with the rates for your intended stay. However, we are truly sorry to hear about the difficulties you faced in finalizing your booking and the unsatisfactory customer service you encountered. This is not the level of service we strive to provide, and we will address this issue with our team to ensure better communication in the future. We understand that you have chosen to stay at another hotel, but we would like to assure you that we are committed to providing a pleasant stay for all our guests, and we hope that you will consider giving us another chance in the future to deliver the experience you deserve. Kind regards, Inge Staes, General Manager

Stayed here for the formula 1 race weekend at spa

トリップアドバイザーの評価 5.0/5

littlelisaj2014 Couples - トリップアドバイザー認証口コミ

Very clean hotel , friendly staff , did not eat at this hotel only breakfast which was very nice , lots of choices , shops and restaurants a short walk away Didn’t bring a charger with us but was able to buy from reception area , Will definitely stay again

Dear Elisa, Thank you for taking the time to review your stay. We are delighted to hear that you found our hotel clean and our team friendly. It's great to know that you enjoyed our breakfast selection and appreciated the convenience of our location, with shops and restaurants within walking distance. We're also glad that our reception team was able to assist you with purchasing a charger during your stay. We look forward to welcoming you back for another enjoyable stay. Best regards, Inge Staes, General Manager

Great for a city break

トリップアドバイザーの評価 4.0/5

Brian85361 トリップアドバイザー認証口コミ

Visited for the Belgian F1 at Spa. Great hotel close to the train station and the town centre. Rooms are very comfortable, some with a view over town others with a view of the Stella brewery. They started breakfast early for us as we had to leave very early to get to the track and they were also very flexible with the kitchen closing times when we got back. Breakfast was very good - buffet style with everything you could need. The staff were all great but the bar manager was particularly excellent - looking after his customers in the most professional and efficient manner

Dear Brian, Thank you for sharing your positive review. We are delighted to hear that you found our location convenient for your visit to the Belgian F1 at Spa and that you appreciated the comfortable rooms with various views. It's great to know that our early breakfast service and flexible kitchen closing times were helpful during your stay. We take pride in our buffet-style breakfast and are glad it met your expectations. Thank you for your kind words about our team, especially the bar manager. We strive to provide excellent service to all our guests, and it's wonderful to hear that our team made a positive impression on you. We hope to welcome you back for another city break or event in the future. Best regards, Inge Staes, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 335 件のレビュー 8.1/10 朝食
  • 216 件のレビュー 6.2/10 清潔さ
  • 168 件のレビュー 4.4/10 お値打ち度
  • 118 件のレビュー 4.8/10 料理

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