ソフィテルロンドンセントジェームズ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 3,225 件のレビュー

ベストレートをお約束
ソフィテルロンドンセントジェームズ - Image 1
ソフィテルロンドンセントジェームズ - Image 2
ソフィテルロンドンセントジェームズ - Image 3
ソフィテルロンドンセントジェームズ - Image 4
6 Waterloo Place, SW1Y 4AN ロンドン, イギリス

説明

ホテルのその他の情報

  • ピエール・イブ・ロションの美しいデザインを採用した客室

  • ALLSAFE 認証は、当ホテルの健康および予防対策が最高基準を満たしていることを保証するものです。

  • シェフのアンソニー・デメトルが率いる、ミシュランのスターを獲得した料理など、象徴的な食の体験をお楽しみください

  • ロンドンの観光名所まで徒歩圏内、最高のロケーションにあるホテルです

  • Grade II listed building with original features

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ソフィテルロンドンセントジェームズ

6 Waterloo Place
SW1Y 4AN ロンドン
イギリス

GPS:51.50732, -0.132397

電話番号
ファックス +44 20 7747 2210

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  3,225 件のレビュー

トリップアドバイザーの評価  5.0/5  437 件のレビュー

2024エクセレンス認証

Bad weekend to stay at this overpriced hotel

トリップアドバイザーの評価 2.0/5

EMJensen007 トリップアドバイザー認証口コミ

My entire interaction with this hotel got off to a bad start. As it was the London Marathon the weekend that I wanted to stay there (which I have no interest in) the hotel deemed it appropriate to raise prices by more than 45%. I was initially offered a Superior Room for £1,232 for 2 nights for the weekend - the following weekend the same room was available for £847. That's excluding breakfast. However, as this was the weekend of my wife's birthday & our wedding anniversary, in a central location where we already had numerous arrangements & after many rounds of time-consuming negotiation, a price of £950 was agreed. Still £100 above what one would deem to be the 'normal' rate. The room itself, 420, was tiny & very poorly laid out. Where to begin. 1) there was a very big TV but no way to plug one's own HDMI cable into it as is was affixed so close to the wall that it was impossible to get into the back 2) the TV was so big that there was no place for a mirror 3) there was no decent sized desk to put one's laptop & anything else on. It was also positioned right in front of the TV. So if you wanted to do any work, one was in the way of the TV. 4) there was no dressing table in addition to no mirror 5) the way that wall should have been laid out was, the fridge & the tea/coffee-making facilities should have been closer to the end. 6) A much larger desk area should have been in place, which could double up as a dressing table. The dressing table should have a mirror and the TV didn't need to be as big for the size of room. 7) The wardrobe was way too big as well & absolutely filthy up top. I was going to put my bag on top of the wardrobe (to give me more space in the room) but when I saw how much dirt & dust there was on top of the wardrobe I decided otherwise. 8) There was no view. The room faced the back & inwards - the main view was of a crane. 9) I will say that one of the staff on reception, Jasmine, was very attentive

Bonjour, Thank you for sharing your review. We are pleased to hear that you found our team, particularly Jasmine, to be attentive during your visit for your special occasion, as we strive to offer an exceptional level of service. We regret to hear about your dissatisfaction with the room pricing due to the special event of the London Marathon finishing nearby. Our hotel pricing reflects the high demand during such city-wide events and is in line with the industry standards. However, we understand that any increase can be disconcerting and we are grateful for the opportunity to have reached an amicable agreement for your stay. Thank you for sharing your constructive feedback on the room's layout and amenities designed by Pierre Yves Rochon, it is disappointing to learn that the room did not meet your expectations, and we are truly sorry for any inconvenience caused by the design elements. We offer a range of room options and suggest considering our premium luxury rooms or suites for extra space and a street view. Our central location means we are surrounded by buildings, and we are sorry that the view from your superior room did not meet your expectations. Our housekeeping team normally prides itself on high levels of cleanliness, and to hear your feedback is concerning. Please be assured that this is not indicative of our usual high standards and this has been addressed accordingly, please accept our sincere apologies. Your feedback is greatly appreciated as it helps us to improve, we look forward to the chance to welcome you back again in the future, and we'd be delighted to provide a complimentary room upgrade to ensure your utmost comfort. Sincere apologies and best wishes, Marie-Paule Nowlis, General Manager

The best and most memorable hotel experience I’ve ever had in all of my travels.It exceeded my expectations.

トリップアドバイザーの評価 5.0/5

Cynthia M ファミリー - トリップアドバイザー認証口コミ

Everything was perfect. It was the best and most memorable hotel stay I’ve ever had in all of my travels.One thing that stood out the most was that we were checked in way much earlier than the regular check in time.I truly will come back in the future.

Bonjour, Thank you for this positive review of your recent stay. We are delighted that Sofitel London St James stood out as the most memorable hotel in all your travels. It is our pleasure to ensure that every stay with us is exceptional, and knowing we exceeded your expectations fills us with great pride. We were thrilled that the early check-in was possible on this occasion and contributed to a seamless experience making such a positive impact on your stay. Your eagerness to return is the highest compliment we could receive, and we eagerly anticipate your next visit. We look forward to welcoming you back on many more occasions. Merci, Marie-Paule Nowlis, General Manager

ロンドン中心地の良い立地とスタイリッシュな雰囲気

お客さまの声 4.5/5

匿名 カップル - 確認済みレビュー すべて

快適な滞在を楽しむことができた スタッフもみな親切で丁寧

Dear Mr S., We very much appreciate your feedback regarding your time with us at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Great Place to stay in London

トリップアドバイザーの評価 5.0/5

World_Travel_Guru101 トリップアドバイザー認証口コミ

Service is excellent, Rooms are great & the Location is as good as it gets. Pret - Groceries - Theatres all located close by. Breakfast is also very good, although a tad bit $$$ Public transportation easily accessible within a few minutes walk.

Bonjour, Thank you for this great review. We are thrilled to hear that our service met your high expectations and that you found our rooms to be of a great standard. It is also heartening to know that our central location contributed positively to your London experience. Please rest assured that we strive to provide a breakfast experience that is reflective of the quality and variety offered, including the finest British produce and a selection of French pastries. Your mention of the convenient access to public transportation is much appreciated and we're glad it enhanced your stay with us. Thank you for choosing Sofitel London St James, and we look forward to the pleasure of welcoming you again. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

London’s best hotel

トリップアドバイザーの評価 5.0/5

jamescA3758BK トリップアドバイザー認証口コミ

Having had a superb stay at Christmas I return for breakfast from time to time and catch up with the staff. It is simply the best hotel in London. The food is first class, the service impeccable and a wonderful atmosphere in peaceful surroundings. A special mention to Kritika and Ned who attend to everything. Many thanks. James Collins

Bonjour, We are thrilled to receive your complimentary remarks. It is heartwarming to know that you hold our hotel in such high regard, especially following your delightful experience over the Christmas period. Our commitment to providing first-class service and cuisine is unwavering, and we are pleased that this has resonated with you. Your special mention of Kritika and Ned is also greatly valued, and we will ensure that your kind words are passed on to them. Thank you once again for considering us the best hotel in London. It is our guests' satisfaction that drives our passion for excellence in hospitality at Sofitel London St James. We look forward to seeing you again soon. Warm regards and merci, Marie-Paule Nowlis, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 891 件のレビュー 9.9/10 ロケーション
  • 999 件のレビュー 8.6/10 客室
  • 1,712 件のレビュー 9.5/10 サービス
  • 10 件のレビュー 7/10 インターネット
  • 389 件のレビュー 7.9/10 快適さ
  • 373 件のレビュー 8.8/10 朝食
  • 322 件のレビュー 9.4/10 雰囲気
  • 310 件のレビュー 8.1/10 料理

Powered by Trustyou

周辺の他の施設

ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。