ノボテルグラスゴーセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,363 件のレビュー

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  • ALLSAFE認証取得済みホテル

  • スタイリッシュなレストラン、モダンな西洋料理

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ホテル所在地

ノボテルグラスゴーセンター

181 Pitt Street
G2 4DT グラスゴー
イギリス

GPS:55.864361, -4.265344

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

BAR

活気に溢れたノボテルのバーで、すばらしいひと時をお過ごしください。スタイリッシュな雰囲気の中、ビールやワイン、カクテルをお楽しみいただけます。明るくフレンドリーなスタッフがおもてなしいたします。夜のエンターテイメントを楽しむのにも、リラックスしてくつろぐのにもぴったりのバーです。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,363 件のレビュー

トリップアドバイザーの評価  4.0/5  2,154 件のレビュー

Zoltan top man

トリップアドバイザーの評価 5.0/5

Mat L トリップアドバイザー認証口コミ

I had a great experience at the hotel, thanks to Zoltan at reception. He greeted me with a warm smile and was super helpful, giving me the best local tips. Really made my stay special! This demonstrates the value of good customer service. Definitely appreciated.

Awesome...

トリップアドバイザーの評価 5.0/5

watson-marsh-uk トリップアドバイザー認証口コミ

Brilliant stay made memorable for the excellent customer service that I received from the wonderful team at the Novotel Glasgow who were extremely efficient, professional and, above all, friendly, always striving to go that extra mile to make mine and other guests residence the finest that it could be, which they achieved with great success. Located on the edge of the city centre, the hotel is well positioned for the cities attractions, shopping and nightlife including some great restaurants and bars. I have stayed in far superior Novotel rooms, these were a little bland in terms of décor and outlook, yet they we wonderfully clean, yet the old television was a disappointment. Having said that I would certainly recommend this hotel.

Dear Mr Watson, Thank you for taking the time to share your feedback about your recent stay at Novotel Glasgow Centre. We are delighted to hear that you had an awesome and memorable experience with us, and that our team provided you with excellent customer service. Our staff takes great pride in being efficient, professional, and friendly, and it is wonderful to know that they went the extra mile to ensure your stay was the finest it could be. We appreciate your recommendation of our hotel and are glad to hear that our location was convenient for exploring the city's attractions, shopping, and nightlife. We have noted your comments about the décor and outlook of the rooms. While we strive to maintain cleanliness and comfort, we understand that personal preferences may vary. We apologise if the television did not meet your expectations. Thank you once again for your kind words and for choosing Novotel Glasgow Centre. We hope to have the pleasure of welcoming you back in the future. Best regards, Janice Fisher General Manager Novotel Glasgow Centre

A haven amongst the construction sites

トリップアドバイザーの評価 4.0/5

Binandunnit トリップアドバイザー認証口コミ

You pretty much know the standard you'll get with Accor group hotels, and the Glasgow Novotel is no different. However, credit to the staff for being really efficient, helpful and when the place was really busy with a school trip managing to keep the ship afloat! They have significant building work going on close by, so access is not as simple as it might be due to blocked roads, construction traffic and the like. Not the hotel's fault of course, but worth being aware of over coming weeks.

Thank you, Binandunnit, for taking the time to share your feedback about your recent stay at Novotel Glasgow Centre. We appreciate your kind words regarding our efficient and helpful staff. It's always a pleasure to ensure a smooth and enjoyable experience for our guests, even during busy times. We understand that the ongoing construction work nearby has caused some inconvenience with access due to blocked roads and construction traffic. We apologise for any inconvenience this may have caused. We appreciate your understanding and patience during this time. Please rest assured that we will take your feedback into account as we continue to improve our guests' experience. Thank you for choosing Novotel Glasgow Centre, and we hope to welcome you back in the future. Best regards, Janice Fisher Novotel Glasgow Centre

Terrible hotel conditions

トリップアドバイザーの評価 1.0/5

Mark Y トリップアドバイザー認証口コミ

The room was dirty and the sink was blocked the shower was unbelievably bad to use I had booked two nights but so bad I left after one. After I explained this to the staff member about the problems they just did not reply and just answered the phone.

Dear Mark Y, Thank you for taking the time to share your feedback with us. We sincerely apologise for the unfortunate experience you had during your stay. We understand that the cleanliness of your room and the issues with the sink and shower were major inconveniences for you. Your comments have been duly noted and will be taken into account as we continuously strive to improve our services. We apologise for any lack of response from our staff and assure you that we will address this matter internally. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a much-improved experience. Warm regards, Janice Novotel Glasgow Centre

Construction- wake up alarm

トリップアドバイザーの評価 4.0/5

GAUTAMNITIN Solo travel - トリップアドバイザー認証口コミ

Stayed here as Accor membership. Rooms are good size. Restaurant & Lounge just ordinary. Gym I was expecting more but not worth if u deciding to stay on based of gym facilities. Saying that steam sauna were good. 1st room- broken glass, got another room offered promptly. But drilling construction outside working as wake up alarm was not very comforting & have to pay for it. Slightly disappointed.

Dear Gautamnitin, Thank you for choosing Novotel Glasgow Centre for your recent stay and for taking the time to share your feedback. We appreciate your positive comments about our spacious rooms and the steam sauna facilities. However, we are sorry to hear that your experience was marred by the construction noise outside your room. We understand that this was not a comforting wake-up alarm and we apologize for any inconvenience caused. Your feedback has been noted and we will take it into account as we continuously strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Janice Novotel Glasgow Centre

との提携 TripAdvisor

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