メルキュールホテル&レジデンツベルリンチェックポイントチャーリー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,504 件のレビュー

メルキュールホテル&レジデンツベルリンチェックポイントチャーリー - Image 1
メルキュールホテル&レジデンツベルリンチェックポイントチャーリー - Image 2
メルキュールホテル&レジデンツベルリンチェックポイントチャーリー - Image 3
メルキュールホテル&レジデンツベルリンチェックポイントチャーリー - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 30~80 m²のスイートと客室の多くには、バルコニーまたはテラスが付いています

  • チェックポイントチャーリー、フリードリッヒ通り、ジャンダルメンマルクトから数歩の距離にありです

  • 全館禁煙のホテル(一部バルコニー/テラス付き)

  • お食事、お飲み物でおくつろぎください。ワイン、冷製ミート、軽食をご用意

当ホテルの客室

ホテル所在地

メルキュールホテル&レジデンツベルリンチェックポイントチャーリー

Schuetzenstrasse 11
10117 ベルリン
ドイツ

GPS:52.508738, 13.393399

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

RELAX - FOOD, DRINKS & YOU

レストラン「リラックス - フード、ドリンク & ユー」。それぞれ好きなように座って、飲んで、食べて、仕事をする。最終的に、リラクゼーションは素晴らしいアイデア、判断、対話を生み出し、素晴らしい成果をもたらします。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,504 件のレビュー

トリップアドバイザーの評価  4.5/5  3,895 件のレビュー

2023エクセレンス認証

Very good.

トリップアドバイザーの評価 4.0/5

markw20191 トリップアドバイザー認証口コミ

Stayed here for four nights as part of a city break. Overall , this was very good. My room was comfortable, clean, quiet and spacious. The bathroom was also clean and well maintained. In terms of location, Berlin is a big city so it depends what you are looking for, but this is with easy walking distance of Berlin Wall , Checkpoint Charlie (obviously as per the name) , Brandenberg Gate etc. Generally, Berlin is well serviced with public transport. You are close to main roads and so there are local amenities easily available. Couple of minor negative points: The room was advertised as being a double room but the bed was two singles pushed together. I appreciate other hotels do this, but this was difficult to use as double because it had bed sheets for two single beds and you would need to move between them. Also there was quite a big dip between the beds. I paid for breakfast separately, cost was 25euros. I thought this was a little overpriced. Cooked part of the breakfast in particular was limited in choice and wasnt particularly warm. However, overall I would come back here.

Fantastic Hotel, in a perfect location

トリップアドバイザーの評価 5.0/5

TheNatster75 トリップアドバイザー認証口コミ

We have had a wonderful stay here over the last 3 nights, there is not one fault I have found during our stay. The lobby area is lovely, really modern and always has a staff member available should you need any assistance. We've used the bar a few times over our stay and the staff have been so helpful, advised us on what beers to try and really friendly and welcoming after a long day walking around Berlin. Our room was on the second floor, I was worried at first because we were right opposite the lift however, this has not bothered us once, we've not heard it and it's been really useful to be near to it. The room was really big, separate toilet to the main bathroom and a walk in wardrobe with free use of the safe, this has been a great feature to our stay. We've also liked the use of the balcony, even though it has been really cold outside. The cleanliness has been immaculate throughout our stay, thank you all so much for a lovely, relaxing time, we will book here again when we next visit Berlin.

Berlin Baby!!!!

トリップアドバイザーの評価 5.0/5

steve s トリップアドバイザー認証口コミ

I needed 7 rooms for myself and my friends for a long weekend in Berlin and this hotel did not disappoint. Rooms are very large, clean and quite. The staff were professional and friendly. Reception staff could not do enough for me and my friends including us all arriving at 11pm and organising taxis to the airport at 07:30 as we left. The bar staff were very attentive and friendly. If you are looking for a centrally located hotel for a weekend to remember, I highly recommend this hotel. We are already planning a return trip and will be staying at this hotel.

とても快適な滞在でした。

お客さまの声 4.5/5

Sasamehoshi ビジネス - 確認済みレビュー すべて

出張で3泊+延泊で合計4泊しました。 今回はベルリン以外でも宿泊をしましたが、部屋も広くて朝食にバラエティがあり、とてもお得感がありました。また、空港でのストライキの関係で延泊を余儀無くされましたが、フロントデスクの方々にとても親切にして頂き、大変助かりました。 機会があれば、プライベートでも是非利用させて頂きたいと考えています。 暖かいホスピタリティに感謝しております。

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Customer Service you say? These clowns couldn't run a bath!

トリップアドバイザーの評価 1.0/5

Jetsetguineapig トリップアドバイザー認証口コミ

How can the staff (possibly management) at check in who tell you they serve food at the bar until midnight, not know that the bar stops serving food at 10pm when the bar is literally the other side of the wall? I5 yards away maybe? Inform them at the front desk about their error, one you've waited patiently at the bar for, browsing a menu for the last 15 minutes, and you'll find a look of surprise, followed by a lecture about how the bar doesn't serve food after 10pm, everything but SORRY. And who doesn't even serve so much as a bag of nuts/crisps at a bar after 10pm anyway? Zero. Nothing. Nada. Zip ! 2nd time here. And Last.

Dear Jetsetguineapig, I like clowns, but I strictly reject insults against my employees. I sincerely apologize for the problems regarding the Information and the service that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. Yours sincerely, Jessica Matschke, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,617 件のレビュー 9.6/10 ロケーション
  • 2,035 件のレビュー 8.4/10 客室
  • 1,524 件のレビュー 8.8/10 サービス
  • 42 件のレビュー 7.6/10 インターネット
  • 1,379 件のレビュー 8.7/10 快適さ
  • 1,027 件のレビュー 8.7/10 朝食
  • 603 件のレビュー 7.2/10 清潔さ
  • 153 件のレビュー 7.9/10 バー&飲料

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